Regions Financial Reviews

Pros

Good benefits program. But I did not like that someone doing the same job or less made more money than me just because of their location!

Cons

Regions is too corporate. They dont care about how they're employees are treated. They spread you so thin and won't replace workers when needed. This adds to major stress and contention between employees. They also rob their customers blind with all of their fees they add!

Advice to Senior Management

Get a clue!

Pros

Competitive salary
Lots of needs to fulfill
Good tech support
Delightful co-workers

Cons

Decision making is very reactive and rarely proactive
There is far too much territoriality at the top
Management is in denial about the depth of the company's issues
Company is too Birmingham-centric

Advice to Senior Management

Decide if you are willing to undertake true transformation, and if so, recruit top talent to support the mission. Invest in coaching and leadership development in a serious way -- don't just tag the bases.

Pros

The people I work with.
Strong and fair policies/procedures.
Training programs for entry-level, line positions.
Good pay and benefits, better than average in many cases.
Local atmosphere of teamwork and inclusion.

Cons

Weak, even incompetent, leadership
Overemphasis on 'tick-marks,' along with unrealistic goals.
Overwhelming focus on the negative; threats about job loss.
Overall lack of communication between upper management and local management/employees.
Lack of trust in leadership.

Advice to Senior Management

Do some self-reflection to determine how your current leadership style is working for you and the business - not so good, is it? Constantly threatening employees jobs and making what apear to be irrational, emotional decisions has the destroyed the trust of employees in many markets.

Pros

paycheck - vacation policy -

Cons

merger hangover -technology is truly behind the curve - goals that encourage dishonesty- changes in goals after the fact- truly poor communication as to what future direction of firm is to be.

Advice to Senior Management

Merge now - pay off TARP -

Pros

As the market share leader in many cities, there are great opportunities for learning.

Cons

Unfortunately, the company culture is marred by unapologetically racist management practices.

Advice to Senior Management

Pay TARP funds back to the tax-payers soon and focus on some truly useful innovation to improve the business model.

Pros

Good benefits
401(k) plan
Tuition Reimbursement

Cons

Goals are unrealistic
high turnover rate at my specific branch.

Advice to Senior Management

Managers are hired young and unexperienced. Perhaps training would be beneficial.

Pros

Great environment, cared for their associates, always carried a "customer first" attitude.

Cons

The payscale was on the lower end. There was a lot of turnover in the area that I worked.

Advice to Senior Management

Find a way to avoid so much turnover in the call center environment

Pros

Great benefits! I get $1,000 excused off my Regions Home Mortgage each year just for continuing to work there. Regions also matches 100% on the first 6% contributed to your 401k. With so many locations, you can pretty easily transfer to another branch even in a different state with your job staying the same. I have had several friends want to move in their careers to be closer to family, etc and it was very easy for them to do so. I have also not seen many get fired due to poor performance or sales skills, one of the advantages of not getting paid much is that your too cheap to let go!

Cons

Very hard to get noticed individually at such a large company. I have been working for Regions Bank for 4 years, have a Finance Degree and a MBA from a State School, and have been one of the top 3 producers out of 25 for the past 3 years and have never received a single promotion still working in a entry level position.

Advice to Senior Management

Employee retention could be strengthened by offering individual career ladders for each employee and telling them what they need to do to be promoted and/or receive a raise. Paying employees a little more each year would prevent as much employee turnover and expensive training costs and mistakes made by new employees.

Pros

It is a day job.

Cons

Required to travel constantly to other branches, pay is crap, and you are required to harass the customers about opening multiple checking accounts.

Advice to Senior Management

Treat the employees better and not threaten their jobs over unrealistic goals.

Pros

I learned a lot from some of the other managers.
The pay and benefits were decent.
My co-workers and staff were terrific.

Cons

Managment was only interested in meeting goals; they had no interest in us as people. We were constantly understaffed, causing frustration to both employees and customers. In addition, they did not allow overtime for branch personnel, yet conducted numerous mandatory meetings and conference calls during work time, necessitating comp time for employees. This meant that salaried managers and assistant managers had to work many hours overtime each week to pick up the slack. All of this would have been bad enough, but I felt Senior Management had no clue what they were doing in trying to achieve their objectives. They changed the entire goal structure several times in a row, less than a year apart! Not only which products we were to push, but which ones factored into our bonuses. Consequently, it was challenging, if not impossible, to meet the goal. And then when you DID meet the goal, they would double or triple it the next quarter. I was told not to worry - all I had to do was miss it one quarter and the goal would be reduced again. Great - So I was supposed to tell our branch that we can't possibly reach our target for a bonus this quarter, but just "wait until next time"? I saw many employees passed over for promotions and told that they didn't qualify - even after they were urged to apply for the position!

Advice to Senior Management

LISTEN to your employees and managers!! Set realistic goals based on what the branch size and area can actually produce. Of course make slight adjustments, but don't radically realign goals each quarter.