Regis Corporation Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 56 ratings Employees say it's "OK" |
CEO Rating
Based on 30 ratings
Chairman, President, and CEO |
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Pros
Regis is full of very nice people to work with and provides a great environment to learn from those people. Never do you feel like you can't ask a a question if you do not know what to do.
Cons
Recently there has been a lot of battles going on with the Corporation and its shareholders which definitely causes some tension within the workplace
Advice to Senior Management
Keep interacting with the employees to keep moral up. You have asked them to do a lot more around the workplace and positive feedback will keep them wanting to do so.
Pros
Flexible hours, commission based income ( you can make a lot of money quickly), great people, great location
Cons
Holidays, weekends, nights, expensive insurance, only garanteed minimum wage, customer service complaints/ re-dos, goals are hard to meet
Advice to Senior Management
Pay fair vacation compensation based on average earnings instead of minimum wage, paid sick days/ personal days, paid training (beyond minimum wage), more affordable insurance
Pros
the compensation, prize, events, and promotions.a very generous employee discount. it is a work place where you will meet various amounts of people thoughout the day.
Cons
work schedules are hectic. sometimes two styists are available for the rest of the night meanwhile, the is a wait of 14 individuals.
Advice to Senior Management
my advice to the mangement would be to put themselves in a stylist shoes, and compare the amount of responsibilities we have now versus what they had then.
Pros
paid vacation, although it's minimum wage it's better than nothing. Free Continuing education. Great place for someone just out of school to start, build up a clientelle and increase skills. Company supplies all tools except for shears. Guarenteed wage (base wage vs commission) .
Cons
Commission VS Minimum wage, however, when stylist doesn't make commission, no matter what the reasons are, they get in trouble and written up. Have to ask every client for email address and listen to majority of clients yell and complain about it and then get yelled at by Area Supervisor for not getting email addresses. Commission rates were dropped from 40/45/50 to 38/43/48 and 5% on retail. Makes it very difficult for new stylists to make commission and then they get written up for not making commission. The company is not replacing Area Supervisors who leave the company now ... leaving no chance for the advancement opportunities that were promised.
Advice to Senior Management
Start listening to your stylists and Managers They are the ones who are out in the field doing the work. Show them respect and appreciation. Treat them better. Happy Customers do not make Happy stylists. Happy Stylists make happy customers. And your stylists are not happy. Why is that? Because you are taking away every reason for them to want to work for you and giving nothing in return. You have to give and earn respect if you want respect. Make your stylists and Managers want to work for you again. Look into "Undercover Bosses". And getting email addresses from clients ... the clients are over it. They do not want to give out email addresses anymore. You have clients who literally are telling us that they will not return to our salon anymore because we are asking for personal information. Not worth losing clientelle, in my opinion.
Pros
Min wage pay every two weeks
Flexible hours
Great customers
Cons
Pay is the worst of any salon in my city
No raises
No paid holidays
No floor mats at stations
Tools are cheap
Advice to Senior Management
Undercover Boss ..Dateline...20/20...and Cheaters should all shoot film from here. Is anyone else sick of entering customers personal email addresses into these 1960 compters we still use? I made more money 8 years ago at Regis and had a lot less work to do. The company has too many useless meetings,conference call,and classes from uneducated people. My advice ...Please stop rewarding all your upper managment, and consider paying the people that really do the work!
Pros
If you work hard and are in a high trafic salon you can make decent money
I love my clients and have built a very good and loyal clinetel
My salon manager is very fair and does not play favorites (makes all the differace in the world)
Paid vactions
Cons
The bennifets suck! There is no reason I have should have to pay over $500 a month for insurance and my deductable is $15,000 for anything that is not preventive while working for a multi million dollar company!
Upper management does not care about employees we are just a body making them money..
Advice to Senior Management
Stop taking the yearly "meeting"trips and put that money into providing better heath insurance coverage and making the stylists feel appricated. An employee that feels apricated will be a lot more loyal and will work harded to grow your buisnes. You have to water the seeds you plant in order to produce a fruitful garden.
Pros
Opportunity to work with a variety tech
Flexible scheduling
Lots of friendly and talented coworkers who deserve to be treated better
Cons
Poor leadership from the top down
Way too many meetings
Extremely thin staffing in IT
Complete lack of direction
Will take the word of contractors over employees every time.
Advice to Senior Management
Get your act together. You have employees that will work hard for you, use them and don't treat them like warm bodies and numbers on a balance sheet.
Pros
flexible work schedule if you are in the right department
Cons
Medical Plan has extremely high deductibles, PTO is not competative, not enough hours in the day to do the work required.
Advice to Senior Management
Recognize those that work hard for the company.
Pros
love my staff we all make a great team,(do my best to make them feel appreciated). i know we wont go out of business!! at least i have a job! i also love my supervisor she works very hard and all ways takes the time to discuss matters with me. she will grab her shears and work along side of us when needed. i have never ever had a supervisor like her, she is very good at her job. one of a kind to say the least!!
Cons
pay scale is terrible, productivity is per pay period (Greatclips is daily) and the fact is we are better then greatclips.we are loseing great stylist to great clips because they pay so much better.i know at my salon customer service is number one. GC your on a time limit client is lucky to get a good H/C. but unfortunately Regis only cares about numbers and percents. so employees are all ways in fear of loseing there low paying jobs, how can our productivity increase with so many coupons!!!! i work very hard to make sure my clients are treated like royalty, i love what i do, then i look at my paycheck and i want to cry. how am i gonna pay my bills with this. its so sad when the kid at mcdonalds makes more then i do hourly. i went to school to be a PROFESIONAL hair stylist and i feel im treated meaningless and so very replaceable as well as disrespectsd by upper management. I feel regis wants to turn us all in to assembly line workers (by the way assembly workers get paid more) but at the same time they also want a full service salon enviorment . we are full service ,great clips is NOT!! so the only competition i see where greatclips is concerned is great clips treats there stylist with better pay!!!! And the sad part is if any employee dare speak there mind good luck because you will be out of a job you are an AT WILL EMPLOYEE!! Regis does not need a reason to fire you. but with that being said they can find a reason so very easy. all they have to do is say your service per hour , average ticket sale , productivity, colors are not up to there standards. Take your pick because your gone no matter how good you are or how much passion you have for your work and no matter how happy your clients are. I personally love my salon and my girls and above all i really enjoy my clients but the sad truth is after all my years with Regis i think its time i start looking elsewhere, To me greatclips has all ways been the enemy but now im starting to think if you can not beat them join them. My paycheck would definitely increase and greatclips would gain a greatfull, hardworking, passionate, loyal employee.
Advice to Senior Management
Honestly and sadly Regis does not want any advise. If they did productivity would be daily not per pay period (then hourly really would not be an issue) if during your two week pay period a stylist had 8 days she made productivity and 2 or 3 slow days (due to weather or what ever) the stylist would have made commission for 8 days and the other days she would of only made her base salary. wow what a concept!!!! That seems only fair.Hmmmm thats how Greatclips pays, And Regis thinks Greatclips is our compition, that is why we have the same type of coupons, same check in system with the computer, seems to me Regis is a copycat!! Well then why wont Regis copy there payscale too??? Regis should be embarrassed. FYI starting pay for a stylist is 8.50 per hour if you have experience it can be higher. managers starting pay ranges 11.25-12.00 i wish they would go through this sight and read everyones review of them. im happy to see how many profesionals share my point of view.
Pros
Guaranteed Salary
Lots of instructional videos
Walkin traffic
Great hours
Cons
Open on Sundays- but only 4 hours, and it does tend to be very busy!
Advice to Senior Management
After reading all the negative reviews, I have to interject. After working in a Salon that was only commissioned based, a very slow salon with 5 other stylists, mind you. We were expected to keep ourselves busy and so if we did not have clients we literally cleaned all day, for zero compensation, working at Regis has been a refreshing new start. While minimum wage is not themost rewarding pay, it is something, and if you are earning only that it is probably because you are not doing the work you were hired to do. Hairstylists can make great paychecks, but it takes hard work to get there.I get sooo tired of hearing people say that management doesn't do anything and they deserve more money, I find that those people are the ones who tend to show up for work and hope to read magazines all day long. I think if you do not like how management operates then start setting your goals to be part of the management team and help make the team better instead of just complaining about it. There are not many salons out there where your job as a stylist could lead to an upper management position.My father always told me NO ONE owes you a living!

