Regis Corporation

  www.regiscorp.com
  www.regiscorp.com

Regis Corporation Reviews

Updated December 18, 2014
Updated December 18, 2014
219 Reviews
2.3
219 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
71 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • Great place for a new graduate out of cosmetology to start (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 23 reviews)

  • No one in upper management besides my DL could be bothered to care (in 22 reviews)

More Highlights

Employee Reviews

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  1.  

    Terrible experience, horrible wages for a stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Pleasant Hills, PA
    Current Employee - Hair Stylist in Pleasant Hills, PA

    I have been working at Regis Corporation full-time (more than an year)

    Pros

    Flexible work schedule, flexible hours, thanksgiving off, most major holidays off, got to try new Regis products and sometimes got nice samples of products. I liked doing hair also but this company ruined that happiness for me.

    Cons

    Terrible. Terrible. Wage. I canny stress enough how wrong the wage scale they have at the Regis salon I worked at was. They started me out at 7.25$ an hour which I understood because I had just gotten out of hair school, however upon working there I realized the other stylists who had been there 10yrs + we're still at minimum wage, and on this bogus sliding scale that due to the economy was difficult for most of us to meet. If you did make commission they took massive chunk out of it. I was at 40% commission and many times would make the salon 1,000$ and see my check at 350$ after taxes. How do you live off of that? You don't. Even with tips it's not a livable wage for a specialized field. I spent $17,000 to get my Cosmo degree and was making anywhere from $210-$350 a check because the salon wasn't that busy and int this economy it's tough to build a clientele who will spend 60$ for all over color, and $26 for a cut. The company is totally disconnected from its employees and the employees are vastly frustrated, work extra jobs to make ends meet and it causes of course drama in the salon which never ended. Even our salon manager was unprofessional.

    I had such a horrible experience at this salon chain that I may just quit doing hair all together. If the money is that pathetic for spending hours with one client and making sure they are happy it's not worth it.

    Also this company provided No training. When I started there I had never used matrix products because my education facility taught us with gold well. They just threw you out there with products you never used before then wondered why people made mistakes too. Which they did often across the board. When I asked for a quick course they threw 90's era DVDs at me which were about wella and not even matrix products.

    They simply do not care about employees and will push you to make them more money in sales and retail products and could careless if your take home is the same as if you had worked at Burger King.

    Advice to ManagementAdvice

    You are totally disconnected from the reality of a living wage and the lives of your stylists day to day in the salon

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    They have replaced everyone that knew anything about the company with people from totally unrelated businesses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director in Houston, TX
    Former Employee - Regional Director in Houston, TX

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    Co- workers and customers were great, they work with quality products and they have some great stylists.

    Cons

    They claim to want to be the " employer of choice", but they treat their people horribly! The pay is awful, and the so called benefits are a joke!

    Advice to ManagementAdvice

    Start treating your people like they matter!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Not good at all....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Indianapolis, IN
    Current Employee - Salon Manager in Indianapolis, IN

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I loved doing hair. It was nice to get free stuff from vendors.

    Cons

    The pay is terrible!!!! Managing a salon, marketing the salon to the area, AND being behind the chair and making commission. Literally impossible when you have to do all those things. Not to mention barely making over minimum wage. Upper management was terrible once they changed everything. My first 2 district leaders were great! I went in every high performers award trip they held for the managers and I still couldn't get a raise from the company. My salon was a newer SmartStyle in a wealthy area so it was difficult to build. Needless to say, I spent countless hours/days working for a company who really doesn't want to pay anyone.

    Advice to ManagementAdvice

    Be supportive. Pay your stylists/managers.

    Disapproves of CEO
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  5. 1 person found this helpful  

    Shameful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist in Detroit, MI
    Current Employee - Stylist in Detroit, MI

    I have been working at Regis Corporation full-time (more than 10 years)

    Pros

    MY customers and co workers. This company does not deserve to say they lead the industry. They treat their employees terrible. We do way more than be hair stylist for them. We are secretaries, maids, plumbers, advertisors, and more! The customers are their last concern. Over 20 yrs I've worked for them and I am treated no different than a new hire. Shame in me for staying so long with a company that manipulates, not educates, and blames their employees for their low wages instead of their impossible production scale. This company takes from their employees daily through coupons. I pray the truth comes out sooner than later.

    Cons

    Changes, changes daily. Leadership is horrible. No commincation beyond store level. Company has low standards for the condition of their stores. Safety stanards non exsistant. Focus on everthing but the customer, more than likely due to corporation lacks anyone from the industry.

    Advice to ManagementAdvice

    Go back to basics. Re-invest in your stores. Value your employees. This doesn't have to be in the form of money. Appreciate those that have been loyal. Always make the customer first. Lastly, comunicate...it solves anything.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Numbers. You are just a number.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    Hourly wage, once in awhile free products.

    Cons

    Working with district leader (northeastern Ohio)

    Advice to ManagementAdvice

    Learn respect to your employees.

  7. 2 people found this helpful  

    Not very caring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Regis Corporation part-time (more than an year)

    Pros

    Great place for just out of school stylists, gain up on product knowledge, meet a lot of interesting people

    Cons

    Paid $7.25 an hour, can only make more if you meet commission but if its in a small town and a small salon then you're screwed, doesn't care about the safety of employees, tries to charge people without being straight forward (ie, charging an extra $1 for conditioner rather than putting it within the price of the cut/shampoo), no extra training other than outdated videos, if you're not in a manager position then don't expect to get more than 24 hours a week, also no bonuses and you have to work on holidays.

    Advice to ManagementAdvice

    Learn to care about your employees and listen to what they're saying and why. Don't assume every salon has the amount of people coming in as another salon. We're all very different and not all salons are busy. We can't force someone to get their hair done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Master Designer in Minneapolis, MN
    Former Employee - Master Designer in Minneapolis, MN

    I worked at Regis Corporation full-time (more than 5 years)

    Pros

    Perks. You get free samples of all new products and get to attend some fashion shows.

    Cons

    No support from management. There is no HR department. Company policies that would benefit employees are not enforced. State Board rules/regulations are not complied with. Repairs that need to be made to salon are not ever done unless the manager does it themselves. No rewards for seniority or benefits or recognition for being there a long time. High turnover rate.

    Advice to ManagementAdvice

    Get trained on how to deal with people. Don't pick favorites. Comply with company and board policies. Hire experienced individuals instead of just trying to "fill chairs".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    No leadership. No strategy. No soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I started positive and hopeful but HQ leadership is so toxic, smug, smarter than everyone in the room, uses up all the oxygen on meetings - it dries up your ideas, drive and inspiration.

    Cons

    All decision making like customer recovery, compensation and pricing is pushed up so high and oversimplified to single solution that company is not competitive or in touch with front line. This is destructive and will destroy the business.

    Advice to ManagementAdvice

    Board, CEO and C level are beginners (most first time at top level) with no multi-unit retail experience. It's not a cruise line. Get a real strategy instead of your low impact tactics (evidence - stock price over 2+ years) stop pretending there is only one brand and you can build 5000 Supercuts without destroying the business and bleeding poor unsuspecting Franchisees. Try the heavy lifting of creating a real strategy that leverages the company's competitive advantage and only distinct feature - locations and penetration. Stop blaming and firing people who don't agree with you and look in the mirror. Try some modern leadership instead of your archaic command and control methods.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Worst company Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    None what so ever! Beware.

    Cons

    Too many to list. Unprofessional, no room for improvement, etc.

  11. 3 people found this helpful  

    Bad at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Saint Marys, PA
    Former Employee - Manager in Saint Marys, PA

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    None, since they made so many changes.

    Cons

    No challenges, don't expect to have a life, not loyal to you, you are just a number

    Advice to ManagementAdvice

    Regis went downhill when they hired the new CEO, and got rid of the other one. You want to cut your expenses, then start with all of the bosses, you don't need 4 bosses over a manager. Why, because a manager can do it all, which they already do. Customers should not be called guests, why, because guests that visit you do not pay. Your conference calls done wkly and monthly meetings are a waste of time to a manager when they hear the same old same topic every time, moving forward . You take them off the floor to go to these meetings, when they are making you money by doing services. When we decide to quit because we had enough, your not only losing employees, your losing there relations, and there friends that use to go to the salons where they worked at. We are talking about there relations and all of there friends that live in different states as well. So much for your MOT, and don't expect when you throw all of your different store brands together as one group, that they will get along because they won't , we are all trying to make enough money to just survive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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