Regis Corporation

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Regis Corporation Reviews

Updated Jul 24, 2014
Regis Corporation – Scottsdale – “Pretty Basic”

Regis Corporation – Scottsdale – “Pretty Basic”
All Employees Current Employees Only

2.6 198 reviews

44% Approve of the CEO

Regis Corporation CEO Daniel J. Hanrahan

Daniel J. Hanrahan

(61 ratings)

42% of employees recommend this company to a friend

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 6 reviews)

  • paid vacation, although it's minimum wage it's better than nothing (in 9 reviews)


Cons
  • The lack of communication to the level 1 teams from upper management sure didn't help (in 20 reviews)

  • I dislike making minimum wage or commission whichever is higher (in 18 reviews)

More Highlights
198 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Underappreciated

    Hair Stylist (Current Employee) Windsor, ON (Canada)

    ProsEmployees & manager are awsome. Busy location. Nice people.

    Cons3 lights burnt out ( since may), shop needs to be remodeled, outdated, computer VERY slow, Regis wont even let us take a dollar from the til to get a new garbage can, not enough supplies for everyone, not enough pay for stylists, were not students/children/receptionist/electricians/computer technicians. Were hairstylist. We are there to cut hair NOT write down numbers for a WIG board, and to get people's emails/phone numbers. Guests want to come in, get a 10-15mins haircut and leave.NOBODY wants to give out personal information just to get a haircut. Not enough staff on the floor. Loosing money because we have to work alone and guests dont want to wait. cant have any personal photos on the wall or mirors, Not able to book appointments for alot of services. Employees very underappreciated. Been with Regis for 8 years & never had a raise. Thats not right. REGIS needs to educate themselves on taking care of thier employees and guests. They will just continue to loose business if not. Which is a shame because a few of us have alot of customers who would leave if we did. Maybe someone from head office should work in the shop and do 20 guest in a 6hour shift, clean, write down wig numbers, keep track of how many guest u used product on, keep track of how many emails you got & then tell us we don't deserve more money & appreciation. NOT a fun place to work.

    Advice to Senior ManagementMaybe someone from head office should work in the shop and do 20 guest in a 6hour shift, clean, write down wig numbers, keep track of how many guest u used product on, keep track of how many emails you got & then tell us we don't deserve more money & appreciation. And get OUR LIGHTS FIXED. Its pretty hard to cut hair in the dark!!!!!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    They are trying to fix it

    Salon Leader (Current Employee) Elizabethtown, KY

    ProsThey offer steady walkin clients. Perfect place to start in either straight out of school or new city. Easy to move up into management if that's what you want. Nice bonuses for managers and decent not great pay. They offer lots of great training for all stylists if you take advantage and have a manager that wants all stylists to succeed.

    ConsStylist level pay is horrible to begin with. You have to be there several years or come in fill of experience to get decent commission. Salon managers don't really have any authority in their salons so I don't really know why they have them in there. They like to have a salon fill of stylists even if none of them are on commission because they think they are missing money by not having enough people working...... You need to take care of the stylists you have first!

    Advice to Senior ManagementLet the managers manage their salons! We are the ones who are in there on a daily basis and know what's best for out salons. Also, this WIG idea may be helpful to new stylists just learning the business but it feels like kindergarten to some of us.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Unfair management, always working weekends, unappreciated, low pay, terrible business ethics

    Stylist (Current Employee) Watsonville, CA

    ProsThere is nothing that comes to mind.

    ConsLets start off with management because thats one of the biggest problems with this corporation, the management here is so shady ive worked in 7 different stores all but one was the manager pleasant to work for. I often felt as though there was so much tension between hair stylist and managers that even the customers would feel uncomfortable there , it results in hairstylist building clientele as fast as they can and leaving to a better work environment.
    Also understand working here means no weekends off ever unless you are the manager or friends with the manager, this also adds to a hostile work environment.
    Then the pay... the numbers are ridiculous of revenue collected in a month at most stores they can afford to pay more then minimum but this company does not care about the stylist so they pay you as low as your state will allow ,if Supercuts had it their way they would be paying you in beans. Sure you get tips, but because of the clientele the Supercuts draws in because if its chinsy demeanor you often get stiffed. And the "sliding pay scale" thats a carrot dangling in front of a donkey. No one I have ever met has slid a substantial amount the most ive ever heard was 30 cents.

    Advice to Senior ManagementCare for your stylist, they are the core of this operation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    The Road from Proud to Discontented

    Anonymous Employee (Current Employee) Minneapolis, MN

    ProsFriendly people, work/life balance, food stocked kitchens, free coffee, Minnesota spring, summer and fall. If you are interested in settling for complacency without any opportunity for career growth, this is your organization.

    ConsMinnesota winters...seriously...the last 6+ yrs have been extremely frustrating with multiple reorganization efforts, change in leadership, too many lay offs to count both at Salon Support and in the field. For as long as I can remember, leadership has been talking about turning Regis into an Employer of Choice...I have come to learn that this is just what it has been....talk only. There is absolutely no career track in corporate and in fact, nearly all promotional opportunities are extended to outsiders...There seems to be a general philosophy to ignore talent within while filing new opportunities with talent from the outside. Keeping in mind that the "outside" really means who you know...Upper management is bringing in their own people. There is talent at corporate who are not taken seriously. Thus, many experienced, well educated and deserving employees have voluntarily taken their skills elsewhere. Kudos to them.

    Advice to Senior ManagementTake stock in your employees. Give them credit for what they do and what they know. An occasional lunch outing is great, but does not replace any opportunity to be challenged and grow.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Lots of room for improvement if Upper Management would just LISTEN!!

    Stylist (Former Manager) (Current Employee)

    ProsHigh traffic, great guests, supplies equipment

    ConsLow commission pay scale, under staffed, working alone, turning away business due to lack of help, high turn over, poor management, favoritism, no floor mats (which is a big deal!), unfair scheduling, no education for new stylists, poor communication, no appointments for Senior/Master Stylists (guest complaints) and lack of open door policy

    Advice to Senior ManagementOpen up the lines of communication and listen to your managers and stylists. There are so many simple and common sense ideas we have that can help fix the lack of profit. Walk In Only Salons need new innovative ideas to help maintain our guest counts like master stylists booking appointments while newer staff gains clientel by taking walk ins.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Doesn't really recognize employee experience

    Hair Stylist (Current Employee) Pleasant Hills, PA

    ProsA nice, creative environment, and the co-workers are great on a salon level. Hours are flexible and salon managers are often promoted from within.

    ConsPay is pretty low, which wouldn't be too bad if tips were good. However, you really have to rely on a busy salon, which most aren't busy enough to make great tips, and therefore you have to build a great clientele to make money. Also, in later years, the company sells to value their employees less, and make the stylists do more for less money.

    Advice to Senior ManagementHave more incentives to keep stylists happy-it really translate to more profit for the company. Also, offer more than a potential 35 cent raise a year- it takes more than three years just to make a dollar more.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    could be a great place to work because we have the customers

    Hair Stylist (Current Employee) Southern Pines, NC

    ProsBusy Salon. My salon manager is great. I love my customers. My coworkers are cool.

    ConsPay is very low, Cant use floor mats due to lawsuit, can only use their Regis Brand hair products on back bar, Cheap continuing education classes. Nothing modern. Run down salon with crappy ceilings, floors, booths. Lights are always burnt out, flies everywhere. Matrix color is terrible, sinks are broken...Corporate needs to remodel our salon before other salons push us out because there is money to be made there.

    Advice to Senior ManagementTo Corporate: Please stop treating us like infants

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Loyal to themselves

    Manager (Former Employee) San Francisco, CA

    ProsFlexible schedule - That's about it

    ConsGoals are unrealistic, no regard for experience, ivory tower mentality, nonsensical beliefs and objectives.

    Advice to Senior ManagementGet in touch with the reality. Treat your employees fair - they work with your customers every day - your customers are not loyal to the name on the front of the building - they are loyal to the person doing their hair and will not tolerate poor execution or service - Sad to see what a mess you have made -

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Former Management

    Salon Manager (Current Employee) Panama City, FL

    ProsGood Place to start out

    ConsThe pay rate is not the best

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Stylists are NOT treated well.

    Hair Stylist (Current Employee) New York, NY

    ProsFlexible schedule, get to try samples of newest products, get your own chair at a salon, easy interview, job does not interfere with home-life probably because they don't give you hours

    ConsPay is pathetic. They do not give full time hours. You'll work probably 25-30 hours a week at most on a percentage commission rate that probably will be around 40% - which is not good. Stylists work their butts off and do all the work in the salons but the managers don't really have to have clients and get 40k plus vacations while the stylists get nothing.

    Corporate office gets free lunches and easy office jobs and salaries while stylists get paid on low commission rates and are lucky to get a break let alone pay their bills.

    No bonuses for good work. Without us Regis would have nothing yet we are paid on a scale that is downright ridiculous. It might be fun to work in the corporate office but stylists are booked back to back, during a stressful day and get no reward for keeping the company afloat.

     Paycheck is not livable. stylists usually are competing for pay and some steal clients from one another which ensues in drama also.

    Advice to Senior ManagementPay your stylists well for giving your customer base what they desire! The stylists are the front runners of this business why can't you treat and pay them well for making you money off of THEIR hard work!! They deserve to see the money in their banks that they make FOR YOU with THEIR skills! If stylists are so worthless do the work yourself!!

    – I'm not optimistic about the outlook for this company

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