Regus

www.reguscareers.com

Regus Reviews

Updated January 26, 2015
Updated January 26, 2015
402 Reviews
2.7
402 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
245 Ratings

Review Highlights

Pros
  • The benefits are good cause they have not raised our rates in a while (in 19 reviews)

  • It depends of the job you've got there is generally a good work-life balance (in 13 reviews)


Cons
  • Middle & upper management seem completely out of touch with what happens locally (in 29 reviews)

  • Frustrating by the lack of communication (in 9 reviews)

More Highlights

Employee Reviews

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  1.  

    Very FAST paced- constant pressure to be selling at any cost, even if it involved sleazy salesman techniques.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Account Manager
    Former Employee - Corporate Account Manager

    I worked at Regus full-time (more than 8 years)

    Pros

    Fun work environment with upbeat high-energy people.

    Cons

    The environment consumes you and suddenly you realize you are burnt out due to no time outside of Regus. High pressure sales daily.

    Advice to ManagementAdvice

    Provide work life balance to employees in outside sales roles.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY

    I worked at Regus full-time (less than an year)

    Pros

    Starting pay is 15 an hour.

    Cons

    Rude clients make this job harder than it has to be. Management asks way to much for what they're willing to pay. No raises without promotions.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    communication is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus

    Pros

    many options for clients all over the world

    Cons

    bad communication with corporate. long response time

    Advice to ManagementAdvice

    listen to employees more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus full-time (more than 3 years)

    Pros

    Growing company with a great business model

    Cons

    need to focus on the workforce

    Recommends
    Positive Outlook
  6.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Denver, CO
    Current Employee - Senior Customer Service Representative in Denver, CO

    I have been working at Regus full-time (more than 3 years)

    Pros

    Great Benefits, plenty of PTO and holiday time off. Love the clients I work with

    Cons

    They want us to run a center on 2 and half people. I am all about the customer being first and right.. but it's almost impossible to do when you are under staffed. The PTO is great but when we don't have enough people there to cover, we can't take off.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Dallas, TX
    Current Employee - General Manager in Dallas, TX

    I have been working at Regus full-time (more than an year)

    Pros

    Excellent base and commission plus bonus.
    Freedom.

    Cons

    You must be a go getter.
    You must be willing to take the initiative.
    Almost no training. You must be willing to learn under pressure.

    Advice to ManagementAdvice

    They're should be a better training program. The training program was low quality and then was eliminated. The program must be more substantial.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in Washington, DC
    Former Employee - Senior Customer Service Representative in Washington, DC

    I worked at Regus

    Pros

    Loved my job, duties, and environment.

    Cons

    Hard workers were taken advantage of and often overlooked and underpaid. A lot of unethical practices within the higher levels.

    Advice to ManagementAdvice

    Success is only achieved through integrity and a hard working team.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus

    Pros

    Clients were usually good people and a pleasure to deal with. My team cared about doing a good job and had a good work ethic.

    Cons

    Sales quotas were unreasonable. Support services were poor. Pay is low. Commission structure constantly changes, not for the better.

    Advice to ManagementAdvice

    Let Center managers manage the center without the pressure of sales. Hire salespeople to sell.

    Doesn't Recommend
    Neutral Outlook
  10. 1 person found this helpful  

    Underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Baltimore, MD
    Current Employee - Senior Customer Service Representative in Baltimore, MD

    I have been working at Regus

    Pros

    I had the opportunity to work under 2 great GMs
    Interaction with various companies and clients
    Easy commute
    Nice work environment

    Cons

    Too much focus on sales
    Area directors do not appreciate the CSR position
    Be prepared for plenty of answering phones and non stop billing issues
    Little room for growth

    Advice to ManagementAdvice

    Allow the area directors to work closer with the CSRs

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Great culture, great teams to be a part of, excellent benefits! Work life balance is phenomenal!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Client Service Representative in Denver, CO
    Former Employee - Senior Client Service Representative in Denver, CO

    I worked at Regus full-time (more than 3 years)

    Pros

    Lots of paid holidays (10) - even for part time people
    Great work life balance due to great schedule and time off: 2 weeks vacation, 4 floating holidays, 10 paid holidays
    Health benefits are very good & great 401K program
    Management on all levels is great to work with!
    Small teams at each location makes for a close cohesive team environment.
    You meet all types of people from all types of industries which is one of the things I enjoyed most about this job.
    Your duties range widely so you are never stuck doing monotonous tasks.

    Cons

    This is a fast moving environment and to be successful you need to be able to take on multiple tasks and follow through on them until completion.
    If your desire is to become a general manager in this company, it works best in your favor to have a 4 year degree or to be working on one.
    These are not necessarily cons, but they need to be considered when you are looking at your over all opportunity with this company.

    Advice to ManagementAdvice

    Regus is a wonderful company to work for and my hope is that they continue to grow and build a network of successful individuals.

    Recommends
    Positive Outlook
    Approves of CEO

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