Regus Reviews

Current Employee – been working at Regus full-time

Pros – Overall, compensation is competitive and can be lucrative for those who achieve targets. Benefits are also impressive - they kick in within 31 days of FT employment and don't cost a bundle. The organization is structured to provide support without micromanaging every second of your work week. And who doesn't appreciate a M-F 8-5 workweek?

Cons – Some people do not acclimate well to change...if so, Regus may not be for you. As Regus continues to grow into new markets, different business initiatives are launched and tested. Some may find it too fast paced. Personally, I welcome the challenge!

Advice to Senior Management – none

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Regus full-time for more than 8 years

Pros – Health, Medical, Dental and Vision Insurance; 401K; Clients are nicel

Cons – Full time is only 37.5 per week; no raises in years; you have to move heavy furniture and clean kitchens, dishes and offices all while wearing a suit (black, blue, brown or gray - matching jacket and bottoms); you also have to wear a white or light pastel colored top - needless to say that your dry cleaning bills are very hight; you will spend more on drying cleaning than you will on food.

Advice to Senior Management – Take care of your employees, they take of your clients!!!

No, I would not recommend this company to a friend

Current Employee – been working at Regus full-time for more than 3 years

Pros – *Corporate Business Hours (If you're super organized).
*Potential to make more than base pay with auarterly commissions and bi-annual bonus.
*You get to interact with a variety of entrepreneurs from all walks of life.
*PTO is decent.

Cons – *While PTO is good, there is no sick time in this company.
*Executive Management in NYC borderlines comical. They are just cogs in a giant beuracracy and do not posess the skill set required to run their positions. The only thing that saves them is their connection to higher executive management and ruthless backstabbing of AD's and GM's. The amount of illegal favoritism that occurs in this market is absurd and will eventually wind up costing Regus big time the moment someone brings a case to court.
*Consistent focus on mundane tasks that have minimal, statistical ROI to the bottom line.
*As a General Manager, you manage not only operations and sales, but you are required to actually generate your own leads on a consistent basis by attending networking events and hounding brokers. This is the first company that expects so much from its staff without the compensation to back up the role.
*Speaking of compensation, the customer service reps in this company get paid a wage that is at the poverty line. Any smart CSR would apply for a job as an admin asst. and double their salary overnight.
*The new bonus and commission comp plan is fixed and benefits the companies massive global expansion goals. They set the pricing for centers so high that any discounts you apply to an office automatically throws your commission in the gutter...this saves the company big time. You can earn the company $100k in one month but not make a single dime off your hard work if the deal occurred outside various stipulations.
*This company is a sales driven company. Because of this, they hire GM's with minimal operations experience and give them a few video trainings to review before throwing them into the field to fend for themselves. The CEO of this company should spend less time criticizing CEO's like the Yahoo CEO and spend more time honing in on what's bringing him boat loads of cash every single month.
*Everyone says our CEO is a genius. From one aspect, he is. He's mastered the art of competing with himself.
*I tried really hard to excel in this company for my own personal reasons. If it was not for a few factors which led me to Regus, I would never work for such a company. The business model looks great on paper, but it's a demoralizing company to work for, and the only people that express differently are either new employees that don't know that much about the company, or they are best friends with one of the Executive Management team and are coasting by on those laurels. If you're an employee seeking employment from Regus, do yourself a favor. DON'T!
*The pay scale between new GM's and old GM's is ridiculous. You are hiring new GM's at a higher rate of pay with minimal real life skills, while not bringing up the pay for seasoned GM's.
*There are monthly business review meetings that are a total waste of time. Not a single GM cares to listen to the repetitive spiel produced at these meetings. Not once have I walked away from one of these meetings inspired to do my job any better. The leadership at these meetings spit the same verbatim speaches out month after month and act as if they've never said the same things countless times.

Advice to Senior Management – *Live the life of a CSR for one day in the busiest center to remind yourself what it's like to run a center without two operations managers and a boat load of CSR's at your disposal. When you can do that and still manage all other operations and sales targets, then I want you to go meet brokers and market your center and hold you accountable if you fail in any category.
*Stop riding on the backs of your GM's to do everything from lead generation to marketing. Real companies hire marketing professionals to handle important tasks such as this and let operations and sales managers manage their business.
*Stop expanding properties on the backs of commissions and bonuses.
*Quit.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Regus full-time for less than a year

Pros – Not one, and I mean it. You can't find anything good about them. This field should not have a 20 word minimum. This company is bad. Really bad.

Cons – As a tenant, they truly intend to hurt your business. For example, when you leave they want $2400.00 in advance to provide a referral on your telephone number. That means your clients cannot reach you without you paying Regus a ransom on the phone number.

If you want to make a payment by credit card they require you sign an agreement which allows them to post any charge they wish to on the card, and you agree not to contest any charges. It is like signing an agreement that they can rob you at gunpoint and you agree not to file a police report!

The employees on site have no authority. Do not believe anything they tell you.

Advice to Senior Management – Stop ripping off the tenants. Give the on site personnel some authority.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Regus full-time

Pros – Great company ideals and products.
Center staff is amazing!

Cons – Went through all levels of interviews up to the VP level. Was told that I would get a response in 7 days. I have yet to hear from the staff including the recruiter!!! While I was interviewing I got great response!! At the conclusion of my interviews SILENCE!! No one will answer phone calls or emails!! Sad, I had such respect for the company!!!

Advice to Senior Management – Please require HR/ Recruiters to follow up with candidates that spend the time, gasoline and energy going through the rounds of interviews that you require. It shows that you respect their time as much as they should respect yours.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Regus full-time for less than a year

Pros – Friendly staff
Great Benefits
Room for Growth
Plenty of Locations

Cons – Training and updating of training materials needs work

Advice to Senior Management – Streamlining of products and ways to inform staff should be looked at. I believe there are better procedures.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Regus full-time for less than a year

Pros – Fun place to work at. Mostly amazing clients. Learn new things every day! Management is there when you have any questions

Cons – Not sure if there are ever raises

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Regus full-time for more than a year

Pros – Regular work hours - 8:30-5:00 M-F

Cons – Terrible Management
IT is in Philippines and have no idea what they are doing.
Center Managers only sell, DO NOT MANAGE THEIR CENTER EVER
No recognition for anything. Good employees and bad get the same salary
Screws over clients with their contracts and gets them stuck in their lease

Advice to Senior Management – Upper management needs to look at center managers, a lot in our area are not doing their jobs properly, especially the one where I was. Managers are constantly being shifted around.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Regus full-time

Pros – It's a professional corporate setting. I love being around all different types of companies and seeing what people do. I love being able to help my clients achieve their business goals!! I love the floating holidays we get on top of the other paid days off! The benefits are good cause they have not raised our rates in a while!

Cons – The turnover has been hard and unstable. It's hard when one manager wants things one way and then that one leaves and you have to adapted to the next one. Yes there is a Regus way but each manager still wants things done their way as well.

Advice to Senior Management – Finding managers who are the whole package. People who can sell and lead their team at the same time.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Regus full-time for less than a year

Pros – Great skills training. A great job to prepare you for a career that broadens to sales, admin, customer support

Cons – No room for growth or advancement.

Advice to Senior Management – Value employees.

Yes, I would recommend this company to a friend