Regus Reviews

Updated June 30, 2015
484 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.4
Rating Trends
Recommend to a friend
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
281 Ratings

Pros
  • Benefits are good and there are opportunities for growth (in 19 reviews)

  • The work life balance atmosphere is great (in 13 reviews)

Cons
  • Upper management does not understand middle management needs (in 29 reviews)

  • Frustrating by the lack of communication (in 9 reviews)

More Pros and Cons

484 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (6)

    Great culture, great teams to be a part of, excellent benefits! Work life balance is phenomenal!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Service Representative in Denver, CO
    Former Employee - Senior Client Service Representative in Denver, CO

    I worked at Regus full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of paid holidays (10) - even for part time people
    Great work life balance due to great schedule and time off: 2 weeks vacation, 4 floating holidays, 10 paid holidays
    Health benefits are very good & great 401K program
    Management on all levels is great to work with!
    Small teams at each location makes for a close cohesive team environment.
    You meet all types of people from all types of industries which is one of the things I enjoyed most about this job.
    Your duties range widely so you are never stuck doing monotonous tasks.

    Cons

    This is a fast moving environment and to be successful you need to be able to take on multiple tasks and follow through on them until completion.
    If your desire is to become a general manager in this company, it works best in your favor to have a 4 year degree or to be working on one.
    These are not necessarily cons, but they need to be considered when you are looking at your over all opportunity with this company.

    Advice to Management

    Regus is a wonderful company to work for and my hope is that they continue to grow and build a network of successful individuals.


  2. Helpful (1)

    General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Phoenix, AZ
    Former Employee - General Manager in Phoenix, AZ

    I worked at Regus full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    PTO, full benefits amd 401K match

    Cons

    You're doing the job of several people but have the salary of one. More and more responsibilities get added to your plate but no added compensation. This company has gotten very cheap.


  3. Regus Center Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regus full-time

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice environment, clean, professional work spaces, wonderful people for co-workers, good work-life balance, very little evening or weekends required.

    Cons

    Trouble deciding if managers need to be lease managers or sales reps. Recently has turned into too much of a sell-sell-sell management environment, and has removed too much managers' ability to negotiate leases or directly solve problems, making customer service more difficult.

    Advice to Management

    Don't hire sales oriented people and then expect them to rely on a canned script to succeed.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Regus Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Baltimore, MD
    Former Employee - Senior Customer Service Representative in Baltimore, MD

    I worked at Regus full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The clients
    The benefits
    Networking events

    Cons

    Management
    Compensation
    Stressful at certain centers with one csr


  6. Helpful (1)

    Client Service Representative

    Current Employee - Anonymous Employee in Tacoma, WA
    Current Employee - Anonymous Employee in Tacoma, WA

    I have been working at Regus part-time (More than a year)

    Pros

    A great company to work for to get hands-on experience into the professional corporate world. Environment is fast paced with the opportunity of meeting a variety of partners, corporate partners, and guests!

    Cons

    It does get overwhelming at times when the front reception gets busy. From answering phone calls, handling mail, and dealing with onsite clients. The training isn't the best but they are working on getting a solid training seminar to help with the training process.

    Advice to Management

    I understand that the general managers' primary focus is on sales, but all managers should have a good understanding on operations.


  7. Love My Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regus full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love my job. Great place to work. Very fasted paced to keep you busy and make your day fly by. Great benefits and time off.

    Cons

    I have no real cons.


  8. MY OPINION

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Los Angeles, CA
    Current Employee - Operations Manager in Los Angeles, CA

    I have been working at Regus full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You definitely learn a lot and how to multitask and build great relationships with the clients you encounter.

    Cons

    Not enough support from the company

    Advice to Management

    Support and appreciate your employees and they will remain loyal.


  9. Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus full-time

    Pros

    This is a great place to work. You get to meet a lot of different types of businesses and people.

    Cons

    There aren't too many opportunities for growth.


  10. Helpful (1)

    Only if you're REALLY desperate...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Des Moines, IA
    Former Employee - Senior Customer Service Representative in Des Moines, IA

    I worked at Regus full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    - full benefits (for full-timers)
    - no nights or weekends

    Cons

    - the employees are encouraged to keep up shady business practices, like not discussing automatic renewals with clients until the client gets locked in to a contract
    - the structure is designed to over-work employees (only 2 people, including the manager) run each center
    - training is a joke. you're thrown into the job and expected to figure out their 10 unrelated systems with little to no guidance. (i had absolutely zero training besides the waste-of-time corporate videos they make you watch, and when I called to other locations for help, no one seemed surprised)
    - the GMs know absolutely nothing and are constantly praised, while the CSRs are treated like total crap
    - horrible communication between departments and levels of management

    Advice to Management

    Where to begin? Try treating your employees like human beings instead of trying to cut overhead at the cost of their sanity, AND the effectiveness of your business


  11. Regus Regus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regus

    Pros

    coworkers
    opportunities to earn money
    global network

    Cons

    training / lack of training
    work load
    room for growth

    Advice to Management

    work one day in the employees postion



Showing 484 of 490 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.