Regus

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Regus Reviews

Updated January 29, 2015
Updated January 29, 2015
405 Reviews
2.6
405 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
246 Ratings

Review Highlights

Pros
  • The benefits are good cause they have not raised our rates in a while (in 19 reviews)

  • It depends of the job you've got there is generally a good work-life balance (in 13 reviews)


Cons
  • Middle & upper management seem completely out of touch with what happens locally (in 29 reviews)

  • Frustrating by the lack of communication (in 9 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Morris County Regus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Parsippany, NJ
    Current Employee - Senior Customer Service Representative in Parsippany, NJ

    I have been working at Regus full-time (more than 3 years)

    Pros

    Loved the clients, the people who rent office space are friendly, and like to get along.

    Cons

    Favoritism, hostile environment, discrimination, 8 percent can love you if 1 percent doesn't your out, big turnover, cold upper management, not fair, play favorites and would not reccommend

    Advice to ManagementAdvice

    none, only if in the group

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Awesome company with a care for their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Orange, CA
    Current Employee - Customer Service Representative in Orange, CA

    I have been working at Regus part-time (less than a year)

    Pros

    The pros are endless but the work environment is my favorite by far.

    Cons

    Training is usually slow or not there.

    Advice to ManagementAdvice

    Work on making the training more condensed and precise.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regus

    Pros

    Large, world wide company with great products and lots of room for growth. I worked with a great, supportive team and there was always someone available to help answer questions during training

    Cons

    Becuase they are a world wide companies, several policies should have more room for flexibility to customize for the different cultures of the center locations

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Operations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in Philadelphia, PA
    Former Employee - Center Manager in Philadelphia, PA

    I worked at Regus full-time (more than 3 years)

    Pros

    Challenging days. Friendly tenants. Great co workers.

    Cons

    Extremely poor management and HR.

    Advice to ManagementAdvice

    Start taking employees more seriously

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Okay

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Regus

    Pros

    Liked my co worker and clients

    Cons

    No job growth. Compensation was horrible as well.

  7. 1 person found this helpful  

    Sell more for less pay with little to no support form upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Regus full-time (more than 10 years)

    Pros

    Wonderful clients and nice office space.

    Cons

    The company culture is a high pressure with little reward sales organization that manages their employees with fear tactics.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in Orange, CA
    Former Employee - Senior Customer Service Representative in Orange, CA

    I worked at Regus full-time

    Pros

    You can be placed and work with an awesome team. It was a stress free job for the most part. Management is great depending on if the manager you get placed with cares more about the job and his team than just the deals he or she makes.

    Cons

    Very disappointing raises and low pay overall. If your sigificant other makes good money than this is Job will work for you, but don't expect much increase regardless of what they say at interview. Coverage is hard as not many other centers are willing to help.

    Advice to ManagementAdvice

    compensation needs to be reevaluated.

    Recommends
    No opinion of CEO
  9. 5 people found this helpful  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Regus

    Pros

    Great exposure to clients, friendly coworkers, easy job, interesting environment.

    Cons

    Not enough employee incentive, very bad management, no employee culture, sink or swim. Lots of pressure little pay, way too much to do and not enough staff

    Advice to ManagementAdvice

    Invest into staff

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Great opportunity, frustrating changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Regus full-time (more than 5 years)

    Pros

    Fabulous clients, great experience, gain experience across all areas, get to interact with broad range of professions

    Cons

    Continually changing processes, I've had 6 different area managers in 5 years, cutting staff, increasing responsibilities and expectations but not increasing resources, managers spend too much time doing reception jobs

    Advice to ManagementAdvice

    Losing the wow factor that allows us to sell for good profit. Hard to attend to clients or prospects when we are understaffed. CSRs are over worked, expected to do what center managers did 3 years ago and still run reception

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    Professional demeanor with multi tasking experience and meeting an array of great business professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative in Lake Success, NY
    Former Employee - Client Service Representative in Lake Success, NY

    I worked at Regus full-time (more than 8 years)

    Pros

    Meeting great business professionals good heAlth benefits generous personal and vacation time.. Bonus incentives

    Cons

    Could be at times overwhelming

    Recommends
    Positive Outlook
    No opinion of CEO

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