RehabCare Reviews

Pros

Flexible Schedule
Lots of Paid Time Off
Not micromanaged

Cons

No room for growth
No feedback on work performance

Advice to Senior Management

Listen to employees more

Pros

Orientation hotel was nice was about all.

Cons

Lack of communication exists in company

Advice to Senior Management

Improve communication and put more emphasis on educating new hires

Pros

Fair compensation and benefits. Large company with many facilities across the country, so moving/transferring is possible. Computerized documentation. Direct deposit and iPay pay statement service. Possibility for advancement is good. Corporate discount program, including for some cell phone service providers. Paychecks are on time and correct. Professional Development fund for continuing education, license fees, etc.

Cons

Disregard for Work/Life balance:
-there's not enough time to get everything done, partly because of the productivity expectations, partly because of the point-of-service program and partly because of the inefficiency of the computerized documentation, so some staff ends up doing paperwork off the clock but then we are told that that's not allowed, so we end up sneaking around to work off the clock to avoid having our productivity drop (to avoid being reprimanded about it the very next day) and some staff deal with it by walking ethical tightropes which is disheartening and stressful to work around
-difficult if not impossible to use paid-time off: when approved, it is not approved in a timely manner, so it's difficult to plan vacations or even doctor appointments; also, a lot of follow-up is required to find out if it's approved or not (poor communication); a certain amount of guilt is disbursed for wanting to take time off

The iPod: staff are each issued an ipod on which they must start and stop a clock at the beginning and end of each patient treatment to verify minutes treated and that minutes are not inappropriately co-treatment minutes (as mandated by recent Medicare laws); the ipod is also used to bill treatment units and do daily notes, clock-in/clock-out as well as email for communication to staff
-not entirely a bad idea but much too difficult to work with at this point and there's a lack of support for staff issues with it, also a lot of inefficiency due to poor interface and data loss that has to be re-entered
-feels very impersonal to receive emails throughout the day from the rehab director, who I see throughout the day but doesn't speak to me but sends emails instead, very hands-off management style that doesn't help morale or teamwork; also very distracting to have to check emails so frequently during the day, to avoid additional emails of "did you get my email?"
-appears unprofessional-our elderly patients and their families complain that we are texting or playing games on our phones because they are unfamiliar with the ipod as a documentation device, I find this embarassing and disrespectful to them

Poor communication from management, lack of appreciation for hard work, lack of positive reinforcement from management, lack of proper conflict resolution system, very low morale among staff, animosity from management, high turnover, lots of temp-staff used

Human resources and payroll difficult to contact and have inefficient problem-solving abilities and lack of investment in individuals, possibly because it's such a large corporation and they are several states away

Advice to Senior Management

I'm sure it's difficult to maintain such a large company, find good people and still turn a profit. But your therapy staff are the base for all of it, and we don't want to be treated like cattle. Your very high expectations are more likely to be met if you make your staff feel appreciated and if you can retain the best staff by providing a good working environment. People will work harder for management that is supportive and will work better if allowed to have a better work/life balance.

Pros

benefits competitive, equipment adequate and work environment pleasant.

Cons

-broken promises
-hired for full time position but only given part time hours
-not paid for all hours worked
-promised reassignment to another facility never happened.
-refused time off for sick family member

Advice to Senior Management

Area managers, program managers and recruiters need to understand staffing needs and represent positions accurately. Program managers need to address compensation/pay issues honestly accurately and timely. Program managers need to be sensitive to employee needs/rights to time off for ill family members and schedule coverage accordingly. Upper level management needs to be aware these matters are not being satisfactorily addressed.

Pros

RehabCare offers flexible scheduling, which is great for parents who need time off for sick children and school holidays etc.

Cons

To much emphasis on put on productivity as opposed to patient care. Management staff not always available for communication, and it seems some employees are allowed to do what ever they want, while others really work hard to do their jobs professionally.

Pros

Good cue opportunities if allowed to use them, paychecks direct deposit, resources available

Cons

Productivity is driving factor, hours based solely on caseload, unrealistic expectations of staff, poor leadership, difficult to learn policies and procedures, should have mentorship program available for staff, allow for getting hours over the course of a day not having to use PTO.

Advice to Senior Management

Pay attention to staff, without staff you have no company. Replace corrupt management.

Pros

Well compensated, but it comes at a cost.

Cons

Patients are not their number one concern. Don't know how they get away with some of the things they do. They seem to forget that their employees are what can make or break a company. Quick to let you know what you did wrong, but no comments for extra efforts. They seem to forget that their employees have families and lives outside of working for Rehabcare and are actually human beings.

Advice to Senior Management

Don't treat employees like they are children, talking down and AT them instead of TO them. Even management can learn some things from a lowly employee if they would learn to listen.

Pros

Great Benefits, Productivity Bonus, Good amount of PTO, Flexible schedule, Approachable Rehab Director (varies by location) and awesome coworkers.

Cons

Making money often takes precedence over a patient's need, (or lack thereof) for therapy. Published productivity requirements are 85%, however 100% or moreis expected. This is not always feasible.

Advice to Senior Management

Let the therapists determine if a patient is appropriate for therapy, not the patient's payor source. Just because a patient is a Part A, does not meant they need 48 minutes of therapy from each of the three therapy diciplines.

Pros

great supportive staff, many educational opportunities,

Cons

high nurse to patient ratio,

Pros

one of the best benefits out there, bonus provided on good productivity per pay period

Cons

some of the facilities have very low-level patients, limited benefits for part-time employees