RehabCare Reviews

Updated October 22, 2014
Updated October 22, 2014
126 Reviews
2.4
126 Reviews
Rating Trends

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RehabCare President, CEO, and Director John H. Short
John H. Short
57 Ratings

Review Highlights

Pros
  • positive environment, promotions, flexible schedule (in 7 reviews)

  • The therapists are great to work with, and the program director is excellent (in 3 reviews)


Cons
  • The company cares more about being productive than patient care (in 10 reviews)

  • Upper management willing to provide numbers that client wants versus determining clinical need for services (in 10 reviews)

More Highlights

Employee Reviews

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  1.  

    Huge inefficient company that cares about numbers and NOTHING ABOUT THE PEOPLE WHO WORK FOR THEM.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RehabCare full-time (more than an year)

    Pros

    I get a paycheck every 2 weeks

    Cons

    Every department is in a silo with no communication.
    Poor benefits
    Cares about finances and nothing else
    Takes very poor care of employees
    Unproductive and inefficient.

    Advice to ManagementAdvice

    Focus on your internal processes in HR to help those of us in the field that are diligently working to help patients and keep our customers happy.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Run Fast, the other way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OTR in New Bedford, MA
    Current Employee - OTR in New Bedford, MA

    I have been working at RehabCare full-time (more than an year)

    Pros

    My rehab manager and co workers were ethical and loving. Focused on best patient outcomes

    Cons

    upper management: unethical (maybe that is why they invested in crap ipads that crash constantly)
    clock in clock out does not work: very disconnected with the quality of care and just making sure employees are paid by the minute to the minute
    horrible pto
    horrible force of working holidays (going back to a company that doesn't force you to take pto for holidays, honors your wishes to not work holidays, and does not put the fear of god for losing your job)
    constantly "farming" employees to other buildings
    rehab techs should not complete schedules -> they know nothing clinically about the patient
    does not encourage clinical expertise : enforces the "dumbing down of people" in order to keep patients from returning home
    asks for opinions of why they as leaders cannot be trusted, receive response and then slap ipad and state the meeting is over
    disconnected with reality
    force

    Advice to ManagementAdvice

    remove clock in clock out
    those in kindred building: enforce nursing to abide by your rule of ethics just as well
    instead of worrying about how many dividends can be paid out to your stockholders, worry about patient care and morale
    you want us to work holidays for free...why don't you wok...oh wait you absolutely have no clinical knowledge just a berating attitude towards good clinicians

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Rehabcare does not follow FMLA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Therapist in Denver, CO
    Current Employee - Therapist in Denver, CO

    I have been working at RehabCare full-time (more than 8 years)

    Pros

    You will have to find your own FMLA coverage. FMLA time will be interfered with by calls from directors about the coverage issues. You will have to be ready to hold off implementing your FMLA rights by weeks if coverage is an issue.

    Cons

    The company does not follow the Family Medical Leave Act as approved by the federal government. Retaliation for not being able obtain coverage for family medical leave and harassing a calls while with sick child's surgeon.

    Advice to ManagementAdvice

    Follow the Law

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    Swimming with sharks...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Therapy Staff in Minneapolis, MN
    Former Employee - Therapy Staff in Minneapolis, MN

    I worked at RehabCare full-time (more than 3 years)

    Pros

    The best part of my job was the awesome therapists I had the priviledge of working with everyday. My co-workers were the best group of people I have ever worked with!

    Cons

    If you like being disrespected, degraded, bullied, and treated like a number, then this is the place for you!

    RehabCare is run by morally-bankrupt and ethically-challenged sharks. They don't care about you, your facility, or your patients. All they care about is money. They push unrealistic productivity expectations. You will never hear praise; you will only ever hear that you aren't good enough and that you are letting your manager down. You will be expected to cut your hours if there are holes in the schedule because the company won't do its job (marketing) and get patients in the door; instead, YOU will be expected to do it! You will also be expected to perform janitorial services. That's what you went to all those years of college for, right?!
    You will be expected to do or ignore things that are unethical and when you question those things, you will be retaliated against by having your hours cut and then eventually having your position "eliminated". Don't count on direct, open communication- it doesn't exist. You will be micromanaged and badgered with countless post-it notes and passive-agressive emails. Should you have the unfortunate task of speaking with HR or upper management, they will manipulate every word you say and use your words against you and shake their fingers at you (no joke) and make you feel like a scolded child. You apparently have to be an egomaniacal monster to be in upper management. They have created a toxic workplace and when you try to do something about it, they sink their teeth into you and bleed you dry.
    Stay out of the RehabCare water!

    Advice to ManagementAdvice

    Dear Upper Management,
    You clearly have no ethics, morals, integrity, or people skills. A monkey could do your jobs better.You should really look into a different career path. Your employees are the only reason you have your miserable jobs so maybe you should stop being so ungrateful. Here's a suggestion: a simple "Thank You" goes a long way. Try appreciating your staff and maybe, just maybe, your reputation would improve enough so you can get that schedule full and reach that oh-so-important productivity goal. As it stands, the reputation of this company isn't so hot. Might want to consider doing something about that.
    Just a thought.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Unethical to therapists and the patients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Director in Chicago, IL
    Current Employee - Program Director in Chicago, IL

    I have been working at RehabCare full-time (more than an year)

    Pros

    co-workers, area manager, patients, electronic documentation, location

    Cons

    Upper management, especially at the regional level. Visits the facility along with the area manager once a year and things he/she knows it all. Puts the area manager under the gun to make the number go where they want. No support for further training/education. Forced to have a high productivity 95% +. No room for advancement unless you want to suck up to the regional in charge.

    Advice to ManagementAdvice

    Don't put your area managers and rehab directors under the gun to produce numbers that are not realistic. Care about your therapists and pay a fair wage. Lost a lot of good workers because they would not adjust their wages to what is currently in the market. Spend time in the facility before you start talking about things you don't even know about. Give the area managers a break and not have them manage so many facilities so that they can actually focus on each facility and work with with the program managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Money driven not patient or employee driven company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Physical Therapist Assistant in Houston, TX
    Former Employee - Physical Therapist Assistant in Houston, TX

    I worked at RehabCare full-time (more than 5 years)

    Pros

    They will hire new grads so they can pay them very little ..hence pts have unrealistic goals and nobody knows what they are doing

    Cons

    Benefits are the worst sure they are cheap but they pay for Nothing ! Productivity is just yet another way they justify the elevated rug levels. Since therapist leave patients running so they can fill out the mounds of online docs very inefficient

    Advice to ManagementAdvice

    Stop giving PDs bonuses and remember ethics should be top priority it's only a matter of time before Medicare does a huge focus audit here as they should.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PTA in Wilmington, NC
    Current Employee - PTA in Wilmington, NC

    I have been working at RehabCare full-time (more than 10 years)

    Pros

    Good cohesiveness of fellow workers

    Cons

    No merit raises, poor PTO per number of years employed, awful benefits, constant pressure to capture every minute regardless of patients ability to perform, health issues.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Terrible Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RehabCare (more than 3 years)

    Pros

    There are none. No positive experiences.

    Cons

    The company only cares about financials, especially productivity, that is set at an almost unobtainable level. When you do not meet those expectations the company threatens the therapists with write up or terminations with no warning. Rehabcare management also does not offer any suggestions to help resolve any issues the staff is having.

    Advice to ManagementAdvice

    Come and treat. Most management hasn't touched a patient in 10 or more years and they have no idea what life is like for the treating staff. Cut the hostile work environment!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Overuse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Occupational Therapist in Jacksonville, FL
    Former Employee - Occupational Therapist in Jacksonville, FL

    I worked at RehabCare full-time (more than an year)

    Pros

    Large company can offer different salaries dependent on experience and need.

    Cons

    The over worked therapists were very unhappy. Frequently the caseload FAR exceeded plausible 8 hour day. Though mandatory lunch breaks were discussed, therapist spent the majority of the time trying to finish work to exit at a decent time.

    Advice to ManagementAdvice

    All therapist are aware of the need to watch the bottom line as we were educated to do so. Medicare continues to squeeze both companies and beneficiaries. Please consider treating the employees ethically from the recruiting to the daily communication. Selling to the client all you can produce for them while whipping your employees to death isn't the way to beat the competition.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Used to be good.....then the merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RehabCare full-time (more than 3 years)

    Pros

    Good team (which has nothing to do with the company itself)

    Cons

    It is more about keeping the contract than doing what is right. Upper management willing to provide numbers that client wants versus determining clinical need for services. Horrible benefits since merger with Kindred. If you are management be prepared to work every single day. Instead of getting better benefits ownership just gets more money. Zero pay raises in the last 3 years with increases in job requirements, productivity, documentation, etc. Basically, no compensation for asking you to do twice as much every year.

    Advice to ManagementAdvice

    Do the right thing. Would you rather have a contract with a client or a reputation as an honest and dependable rehab provider? You would think a 30 million dollar settlement would change your practices but sadly it has not. Share the wealth with those that got you the money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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