RelayHealth

  www.relayhealth.com
  www.relayhealth.com

RelayHealth Reviews

Updated December 5, 2014
Updated December 5, 2014
67 Reviews
2.8
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John H. Hammergren
30 Ratings

Review Highlights

Pros
  • They have a great respect for work/life balance and the agile teams work very cooperatively together (in 10 reviews)

  • the Employee Action Committee has brought in some good benefits like healthy snacks (in 5 reviews)


Cons
  • Low employee morale/employee satisfaction (in 4 reviews)

  • Most upper and middle management at this business unit is hence filled with same kind of people (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Growing company with a lot of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Emeryville, CA
    Current Employee - Senior Product Manager in Emeryville, CA

    I have been working at RelayHealth

    Pros

    A lot of recent growth that has led to a lot of opportunities. Just announced a re-org that grows the Emeryville group.
    Willing to make changes to help growth of business. Made a number of changes that were hard that were needed to help the business grow. Stable company that continues to grow

    Cons

    Still needs to mature processes. A lot of new managers due to the growth that need to further develop their skills

    Advice to ManagementAdvice

    Keep trying to grow the company to be successful. Not everyone likes change, but it is needed to keep growing

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Analyst in Emeryville, CA
    Former Employee - Implementation Analyst in Emeryville, CA

    I worked at RelayHealth full-time (more than an year)

    Pros

    Great company, since there under Mckesson
    Great People to work with
    Great Managers
    You can voice your opinion about project works assignment.

    Cons

    No growth opportunities
    Team concept sometimes out of touch with reality
    Unreasonable expectations for projects

    Advice to ManagementAdvice

    Learn to identify skill sets for internal employees and help them grow into another position, stress innovation and stress QA testing for bugs with platform.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Emeryville, CA
    Current Employee - Senior Software Engineer in Emeryville, CA

    I have been working at RelayHealth full-time (less than an year)

    Pros

    RelayHealth is a great place to work as a software engineer. They have a great respect for work/life balance and the agile teams work very cooperatively together. Management has been very accessible and easy to work with. The company gives new team members adequate time and training to get up to speed. This has been one of the best environments I have every worked in.

    Cons

    The applications we work on are not the hottest sexiest things in Silicon Valley, but they are serious products that have an impact on users' health and well being.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Exciting, growing company with room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at RelayHealth full-time (more than 8 years)

    Pros

    Exciting market
    Fast growing company doing innovative things in Healthcare IT
    Access to clinical data capable of changing healthcare market
    SaaS/Big Data >1 billion clinical transactions/year and growing fast

    Cons

    Technological and organizational growing pains due to fast growth in employees and in customers and the amount of transactions customers are sending across the platform.

    Growing size of company makes it difficult to effect change across the business quickly.

    Advice to ManagementAdvice

    Sustained focus on growth of leadership team.
    Try to identify the most important strategic items and focus on them. Don't be afraid to make tough sacrifices.
    Continue to focus on bringing transparency to employees and customers.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Huge opportunity, dealing with growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at RelayHealth full-time (more than 8 years)

    Pros

    Company in great position, managing massive volume of clinical data transactions, and strong ability to affect healthcare for good. Healthy snacks program. Great opportunity for energized, curious people who are comfortable living through an industry and company that are going through change. Good people who genuinely want to solve customer problems and improve.

    Cons

    Massive change and growth causing strain: growth in employees causing strain on management and organization, growth in transactions causing strain on technology.

    Advice to ManagementAdvice

    Focus -- can't be all things to all people

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Extremely non-customer focused (!) mediocre management, disorganized, sloppy product with lots of defects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at RelayHealth full-time (more than 3 years)

    Pros

    Great co-workers, good benefits, great PTO/holidays

    Cons

    Columbus Office has low employee morale. Management does NOT care about customers!!! The only time anything gets done is if the customer escalates or if the clients who paid the most ask for something. Otherwise, you mean nothing to them. Mediocre management and even horrible management is tolerated even after numerous complaints. No opportunity to provide feedback about management because they do not care what you think of them. Management has a general BAD ATTITUDE and gets defensive about everything clients accuse them of. Product is mediocre, lots of bugs/defects. KLAS scores are low to prove it. Clients are always angry. Departments do not work well with each other - always bickering instead of focusing on what's best for the client.

    Advice to ManagementAdvice

    Change your attitude to be truly customer-focused. Send all management to MANDATORY management courses and actually pay attention to how managers interact with employees (here's a hint, conduct an employee survey specifically targeting management feedback). Bad management is why people leave companies. You are proving it with all the turn-over in the Columbus office, especially on the implementation team. Feel sorry for that group and anyone who joins their misery.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Magic 8 ball says 'Ask again later'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Emeryville, CA
    Current Employee - Senior Software Engineer in Emeryville, CA

    I have been working at RelayHealth full-time (more than 3 years)

    Pros

    Recent reorganization, aka operation scorched earth, made some long overdue changes, but caused unexpected collateral damage.
     While the long range outlook is unclear, now is a good time to get in while a power vacuum exists and directors fight it out amongst themselves.

    In software development, vision and talent vary team by team depending on the architect. It could turn out to be the best place you've worked or the worst. If your seeking a job here ensure the arch is as good a fit for you as you are for him.

    Cons

    noisy work environment makes writing code a challenge.
    Building climate control is awful.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Great company great politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer III in Emeryville, CA
    Current Employee - Software Engineer III in Emeryville, CA

    I have been working at RelayHealth full-time (more than 3 years)

    Pros

    Latest technology in .net
    Large scale SAAS (software as service oriented company)

    Cons

    Good politics in the company at the software engineering level

    Advice to ManagementAdvice

    Management and workers(software engineers and QA) are not connected

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    The Pharmacy division is by far the WORST company anyone could work for, CAUTION, STAY AWAY!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RelayHealth full-time (more than an year)

    Pros

    The ONLY pro to this company is the flexibility and health benefits.

    Cons

    Where shall I start, there are SO many. This is a good ole boy network, employee moral stays low, only if you are a part of the "team" do you advance ahead. They continually promote bad behavior and who they like while others who contribute, are never rewarded and/or promoted. There is no sponsorship from management. Many of management have been there for 20+ years so its an organization with a large name, but small minds managing it. Fairness does not exist in this organization. You cannot trust anyone in management including human resources. It's a really bad organization with a great deal of turn-over!

    Advice to ManagementAdvice

    Remove all of the management in the pharmacy division. Clean house.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Bad Management..!

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RelayHealth

    Pros

    Employees are very friendly which keeps you going.

    Cons

    Low employee morale. Not good with pay hikes and bonus. Lack of communication between Higher management and employee.

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