Reliance Trust Company Reviews

Updated August 9, 2015
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2.3
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James T. Maxwell
12 Ratings

23 Employee Reviews

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  1. Great Start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work as a recent graduate.

    Cons

    Not a lot of room for growth

    Advice to Management

    Be more personal.


  2. Helpful (1)

    Gone downhill...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist in Atlanta, GA
    Current Employee - Operations Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Reliance Trust Company full-time (More than a year)

    Pros

    When people were there who actually gave a crap, it was tolerable.. But all those people are gone. Friday morning coffee/tea/fruit/granola, tons of OT available.

    Cons

    Hardworking people get taken advantage of, zero advancement unless you come in with prior supervisory experience, zero interdepartmental cooperation. Everyone's out for themselves, so watch your back.

    Advice to Management

    Stop being so petty!! Don't talk about other departments and project your personal bias onto your subordinates. When you pit departments against each other, you create an awful environment for your employees because nobody wants to help ANYONE else. Also, when you hire young, ambitious people straight out of college - they're not just gonna sit back and coast with the same job for six years doing mediocre work. They want to learn more, do more, and be appreciated. And unless you can give them a career path, they're gone.


  3. Helpful (2)

    Changes with FIS not going well

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at Reliance Trust Company full-time (More than 5 years)

    Pros

    Promotions are easy to get and frequent if the right people like you. Being owned by FIS gives your resume some credibility and working for a Fortune 500 company is always impressive. Stock purchase plan is great.

    Cons

    Depressing and underpaid office culture, even with multiple promotions. Employees are disgruntled and unhelpful. Operations doesn't understand that they work for the clients, not the other way around. Changes with the new company have brought about growing pains; not sure if they will go away or get worse.

    Advice to Management

    Employees crave more work/life balance. Would be nice if the company interacted with the community around it through volunteer activities. Offer training for work development. Organize outside activities.


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  5. Helpful (1)

    A mess from beginning to end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Atlanta, GA
    Former Employee - Operations Specialist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Reliance Trust Company full-time (More than a year)

    Pros

    All the employees are miserable, so at least there were people to commiserate with

    Cons

    I never felt it was a real business to begin with. Loose rules/policies. A patchwork of departments & resources that didn't have the leadership to work as a team. It struck me as a "pump & dump" scheme - and it pretty much was.

    Advice to Management

    I think they're as confused as the rest of us, but with much more in-fighting & vitriol. The underlings like me grabbed popcorn & enjoyed the show. So thanks for that? (I guess)


  6. Helpful (1)

    Issues for REAL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliance Trust Company full-time (More than a year)

    Pros

    You get a paycheck roughly every two weeks.

    Cons

    Too many to mention... Management has ZERO management or people skills. "GRUT" work -- all day, every day You will be looked at like you're crazy if you actually take your lunch break

    Advice to Management

    Take some actual management courses


  7. Helpful (1)

    Depressing Office Culture

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Administrative Assistant in Dunwoody, GA
    Former Contractor - Administrative Assistant in Dunwoody, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliance Trust Company as a contractor (Less than a year)

    Pros

    There are none that I can think of.

    Cons

    Leadership is so removed from other employees and have no concept of reality by setting impossible deadlines. Everyone looks depressed coming in on Monday mornings and joyous on Friday evenings. Communication between executives and administrative assistants is terrible.


  8. A great learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Atlanta, GA
    Current Employee - Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reliance Trust Company full-time (More than 3 years)

    Pros

    If you're motivated to succeed, this is one of the best companies I have ever worked for with regard to growth opportunity. It's a small enough firm that you don't disappear, but has a larger company feel. Senior management has made great strides in improving the profitability of the company and is beginning to pass that on to the employees. With regard to the working environment, the location is great, parking is free, and the building has a lot of amenities.

    Cons

    There is still a bit of a disconnect between Executive Management and the associates, but, in all fairness, it is improving.

    Advice to Management

    The improvements in morale and employee attitude are beginning to show. Please don't lose the positive momentum you've achieved!


  9. Helpful (1)

    The most trifling experience of my life -- and that's saying a lot.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliance Trust Company full-time (More than a year)

    Pros

    a steady paycheck decent building with dry cleaner and food services avaiable

    Cons

    petty management expensive medical benefits extensive manual processing of financial transactions

    Advice to Management

    Get a clue, by a vowel, or something! Managers are blatantly disrespectful of each other and other employees. There should be no place in a legitimate business for this type of behavior.


  10. Quite full filling.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Atlanta, GA
    Former Employee - Relationship Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Reliance Trust Company full-time (More than 8 years)

    Pros

    Very people friendly, and relaxed atmosphere.

    Cons

    There are no down sides.


  11. Helpful (2)

    The Wal-Mart of finance.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Atlanta, GA
    Former Employee - Specialist in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Reliance Trust Company full-time (More than 3 years)

    Pros

    There are few nice people to work with in the firm. That's it. Oh, you only do 40 hours/wk, which will be the worst 40hrs/wk of your life.

    Cons

    Extremely low pay. The owners are trying to sell the firm. Management has zero management skill. Expensive medical/dental/vision plans. HR staff don't even use it. No career growth. No 401K matching, no raises in 6+ years. Do NOT trust any of the positive reviews on here. It's highly likely that they are from management to improve the rating. You can probably tell from all the other scathing reviews to figure it out. I mean the company must be so deplorable that many people would leave such negative reviews.



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