Reliant Energy

www.reliant.com
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Employee Reviews

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  1.  

    6 years with company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Reliant Energy full-time (more than 5 years)

    Pros

    Great people and some flexibility

    Cons

    Salaries are low for the industry

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in South Houston, TX
    Former Employee - Customer Service Representative in South Houston, TX

    I worked at Reliant Energy full-time (more than a year)

    Pros

    Good compensation, room for growth, professional work place, friendly environment, refreshments for employees, bosses are friendly and supportive, fun activities to improve relationship between employees, transparency between different departments. Overtime opportunity. Upper managers are attentive and notice, encourage employee performance.

    Cons

    Stress from angry customers, office in downtown so lunches are expensive and have to walk far. Difficult to move to other departments even the jobs are more suitable with interests, education because of the current position in customer service.

    Advice to ManagementAdvice

    Continue to be attentive to employee performance and needs. Give opportunities for employees to move within the company.

    Recommends
    Neutral Outlook
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reliant Energy

    Pros

    Reliant energy has a great working environment

    Cons

    The takeover made things a little more stringent at the workplace. But still a great place to work.

    Recommends
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  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Reliant Energy

    Pros

    Benefits are good and they are worth their weight in gold, it was a great place to work. would recommend this company.

    Cons

    NRG take over was the worst thing that could have happened, they micro managed all process and leadership functions within the company

    Recommends
  6.  

    Overall, Reliant was a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Reliant Energy

    Pros

    Bright fellow employees, lots of interaction with management team, good work and life balance, perks including tickets to sporting events

    Cons

    too many consultants working on-site, constant flux on leadership team, too much of a short-term focus versus longer term focus by the company

    Advice to ManagementAdvice

    Continue to exploit a leadership position in smart energy while trying to offer more competitive offerings from a cost perspective

    Recommends
  7. 1 person found this helpful  

    Great people, bad organizational structure and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX

    I have been working at Reliant Energy full-time (more than 3 years)

    Pros

    Reliant is a great place to meet friendly and excited people. Managers and leaders are approachable and do not over micro manage. Reliant is engaging in newer markets and endeavors, a rare sight in a fairly traditional industry, and there are exciting things to come.

    Cons

    The current organization structure is quite terrible. A lot of organization roles are assigned out of favor or to fill in missing holes in the existing structure instead of taking a step back to seriously reconsider how to reorganize the company in preparation to do bigger and newer things. There is very little training and documentation and the IT data warehouse and processes are ill-defined, leading up to a lot of front-end inefficiencies and bottlenecks that are never addressed over the years.

    Career progression is not out of merit, but very much out of favor and relationship. There are no paths to advancing in levels up the career since none of these are clearly stated or presented to employees. You will have to do more than doing good work, and network in order to advance for the work that you do.

    Advice to ManagementAdvice

    Seriously reconsider the current organization structure of the business. Understand that the IT/data weaknesses of the company will be the greatest bottleneck of the company as all industries/companies are moving fast paced into a very efficient/automated future.

    Performance review in its current state is in a bad state. It feels a lot more like a deadline to fill in a paper document instead of a real development process. Managers should be focused on helping grow people through these performance reviews instead of receiving documents to be passed to HR.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Customer service

    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Reliant Energy full-time (more than 5 years)

    Pros

    The ppl that you work with are awesome

    Cons

    The benefits are not as good as they use to be.

  9.  

    Good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reliant Energy

    Pros

    Work-life balance is good. Strong team building.

    Cons

    No flexible hours. Hard to get chance for training.

  10. 1 person found this helpful  

    good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX

    I have been working at Reliant Energy full-time (more than a year)

    Pros

    They pay is decent, and they schedules are pretty flexible.

    Cons

    No room to grow within the company

    Advice to ManagementAdvice

    give to top sellers more opportunity to grow within the company, besides giving out giftcards

    Recommends
    Approves of CEO
  11. 1 person found this helpful  

    A company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Houston, TX
    Former Employee - Business Analyst in Houston, TX

    I worked at Reliant Energy full-time

    Pros

    The compensation package was good, annual bonus, 401K and generous vacation at sign-on
    A mature IT Development Lifecycle
    Worked with some great IT Senior Management

    Cons

    The company was constantly acquiring new acquisitions; the state of employment was in constant flux
    The salary was competitive, but at the low end of the scale
    Working downtown at the Pavilion was not convenient; long walk from Metro Bus route at downtown locations

    Advice to ManagementAdvice

    Too much management and not enough worker bees... Really need to reassess how you determine who stays and who goes when going thru a merger/acquisition situation

    Recommends
    Neutral Outlook
    Approves of CEO

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