Rent-A-Center

www.rentacenter.com
Employer Engaged

Rent-A-Center Reviews

Updated February 28, 2015
Updated February 28, 2015
551 Reviews
2.4
551 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
66 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 92 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I started as a CAR moved up to Assistant Manager, now a Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Covina, CA
    Current Employee - Store Manager in Covina, CA

    I have been working at Rent-A-Center

    Pros

    Who doesn't love overtime? Even managers get overtime. This is a fast paced environment , you will be challenged and those that can take it will rise to the top. Bottom line it's all about performance I am proof that all it takes is some hard work and your time will come

    Cons

    Long hours, difficult customers, bad employees, or undertrained employees work life balance not ideal but We don't work Sunday's so woohoo!!

    Advice to ManagementAdvice

    If you're lowering overhead and reducing wages don't sugar coat it. Also be realistic with your goals

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Appreciate your good employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    The pay and 70% of customers are enjoyable. Coworkers become closer than co workers. Your with them so much they are your family from home.

    Cons

    Upper Management will lie and promise advancement in order to keep you from taking better opportunities. They rarely appreciate good employees. Overlook performance and promote who they are buddy buddy with. Get it in writing. That's all.

    Advice to ManagementAdvice

    Go back to your core values. Improve the quality of life of your coworkers and customers, then you will not have such a turn over, in both ways. Stop seeing dollar signs and appreciate your customers. Satisfied customers will return and disgruntled customers will go to your competitors. With 3000 stores you could give them better deals and treat them with respect.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Not enough family time
    -lots of pressure
    -always stressed
    -always short a person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Beaverton, OR
    Current Employee - Assistant Manager in Beaverton, OR

    I have been working at Rent-A-Center full-time (more than 3 years)

    Pros

    Learning the job and getting to know area

    Cons

    Too much pressure and no outside life

    Advice to ManagementAdvice

    Take it easybon your employees

    Doesn't Recommend
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A good steady job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Pacific, MO
    Former Employee - Sales Manager in Pacific, MO

    I worked at Rent-A-Center full-time (more than a year)

    Pros

    Good pay, easy to do, lots of hours

    Cons

    Customers have problems 24/7. You must work over 40 hours every week.

    Recommends
    Positive Outlook
  6.  

    Store Manager Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rent-A-Center full-time (more than 10 years)

    Pros

    Friendly coworkers, training was good with high expectations, good compensation. Expect to work hard.

    Cons

    You will work hard while there

    Advice to ManagementAdvice

    Company benefits were good.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Quantity over quality.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Representative in Cincinnati, OH
    Current Employee - Customer Account Representative in Cincinnati, OH

    I have been working at Rent-A-Center

    Pros

    The benefits and opportunity for advancement.

    Cons

    Pay rate is average but is unbalanced by the amount of work that is required in any given work week. Scheduled hours are barely ever maintained, 5-10 hours of overtime is typical but results in retaliation from upper management. Shifts are not arranged efficiently to get the amount of work done and the bulk of labor is left to low seniority employees. Deliveries are constantly late or rescheduled due to poor scheduling or lack of initiative on middle management's part. Middle management is poorly staffed and underqualified. Complaints are rarely addressed or resolved.

    Advice to ManagementAdvice

    Advance those with the required work ethic and competence to management positions. Investigate and resolve employee complaints. Efficiently schedule tasks based on the workload and consider quality over quantity concerning deliveries.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    I really enjoyed learning the rent to own business at rent a center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Jacksonville, FL
    Former Employee - Store Manager in Jacksonville, FL

    I worked at Rent-A-Center

    Pros

    There was a lot of advancement opportunity. The job keeps you busy and stays interesting. Never doing the same thing for too long. There was always relocation opportunity for those willing to move.

    Cons

    The home work balance wasn't very good. Long hours and working every Sunday.

    Advice to ManagementAdvice

    Stop playing favoritism when it comes to promotions. Be careful who your district managers are. It's one of the most corrupt positions in the company. Let people's numbers speak not how much you like them.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    My experience gave mixed feelings but wouldn't deter me from working here again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Philadelphia, PA
    Former Employee - Store Manager in Philadelphia, PA

    I worked at Rent-A-Center

    Pros

    Experience and pay rate offered

    Cons

    Long hours and uneven work/life balance

    Advice to ManagementAdvice

    Value your good employees more and allow growth based on performance not favoritism.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Pays decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Rent-A-Center

    Pros

    Decent pay, vacation time, 401k, meet lots of people

    Cons

    Long hours, work/family balance way off

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    great!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Pros

    alot of ot.....you get a whole lot of freedom on the road while driving. get to met so many new people .if you like driving for long periods of time this is ideal. this is simply one of the best jobs i ever worked for.

    Cons

    merchandise is cheap and easy to scratch.They will try to write you up if you damage merchandise that's so frail. i had a boss who was down your throat if you didn't finish in the time allotted i had to deliver a whole bedroom set and TV set and stand by myself and he called me like 15 mins after i got their and was down my throat because i didn't finish fast enough i had to go up 3 flights of stairs carrying the load. They will keep you at times way over the time your supposed to go home. MANAGER GOT ANGRY AT ME AND SAID YOU WILL COME IN TO WORK WHEN I SAY SO....FELT LIKE A SLAVE. BUT OTHER THAN HIS PANIC ATTACK HE WAS PRETTY COOL

    Advice to ManagementAdvice

    THE PAY SHOULD BE A LITTLE BIT MORE FOR THE WORK CONDITIONS THAT YOUR WORKERS HAVE TO FACE.

    Recommends
    Positive Outlook

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

+ Add Photo

Work at Rent-A-Center? Share Your Experiences

Rent-A-Center

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.