Rent-A-Center Reviews

Updated April 17, 2015
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2.5
595 Reviews
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Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
86 Ratings

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)

Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 92 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Waco, TX
    Former Employee - Assistant Manager in Waco, TX

    I worked at Rent-A-Center full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company and great pay. Made a second family.

    Cons

    If you work for a crappy store it will be difficult.

    Advice to Management

    Accountability for Store Managers.

  2. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at Rent-A-Center full-time (more than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Improving the quality of lives for our customers on a day to day basis is very rewarding. The career growth is real, I've started at entry level and my career path has been amazing. I'm now training to be a District Manager!

    Cons

    You get paid to perform, so if your looking for a 9-5, this place is not for you. We deal with real people everyday and real problems. The work week for management is 50-55hours. Saturday is mandatory.

    Advice to Management

    The training programs are improving dramatically. Keep that a focus and if possible shorten Saturdays. (9-2pm)

  3. I worked for Acceptance NOw briefly

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center full-time

    Pros

    -Easy going environment
    -Hands on training
    -Team bonuses

    Cons

    -Contracts are marked up 30%, difficult to sell
    -Small work space in another facilities building

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Kansas City, MO
    Former Employee - Store Manager in Kansas City, MO

    I worked at Rent-A-Center full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Weekly pay, good benefits, 2 days off per week. Good training program.

    Cons

    As management you may be required to work 6 days week. It's all about this standard and that standard in an environment that depends on other humans behaviors such as paying a bill on time. Lots of stress related to this industry.

    Advice to Management

    Spend more time with developing the in store management.

  6. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Little Rock, AR
    Former Employee - Store Manager in Little Rock, AR

    I worked at Rent-A-Center full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a good company to learn hands on retail, inventory, collections, marketing, and customer service.

    Cons

    A lot of hours, no life and balance, and upper management expectations are sometimes not realistic.

    Advice to Management

    Depending of the locations some stores make better than others, however if you are in a rural place don't hold them accountable like if you were in the city.

  7. Helpful (1)

    Company thats trying to constantly change but dosen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Rent-A-Center

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent place to rise up fast as they are constantly pushing employees. Get paid for hours put in with no hickups.

    Cons

    Standard of pay has dropped as minumum wage has almost cought up to the starting pay rate at entry level positions. Poor monitering of upper managements behaviour to field employees. Company looses sight of the whole concept of why this buisness was first invented and instead going after the BIG $$$$$. Emphersize BIG .......

    Advice to Management

    Get back to basics like the realy 2000's

  8. Senior Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Assistant Manager in Cincinnati, OH
    Current Employee - Lead Assistant Manager in Cincinnati, OH

    I have been working at Rent-A-Center full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive pay, benefits, get out what you put in, opportunity to help others and get paid more than a living wage.

    Cons

    Have to suffer grief from lazy worthless wastes of payroll whosent personal misery makes them miserable to work with.

    Advice to Management

    We have unlimited potential, but we need a unified and consistent mission. Stop piecemeal, fire fighting management style and let your strong performers perform.

  9. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and benifits, good incentives for good performance.

    Cons

    Long work hours leave no time for family. Can be stressful at times if store not doing well.

  10. assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Canton, OH
    Current Employee - Assistant Manager in Canton, OH

    I have been working at Rent-A-Center (more than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Weekly pay, decent health care, you will meet alot of people from different walks of life.

    Cons

    average work work 48 to 50 plus hours a week hard on work slash family balance shifts are all day 930am to 8pm makes for long day

    Advice to Management

    continue too groom employees for advancement

  11. Pretty good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Representative in Midland, MI
    Current Employee - Customer Account Representative in Midland, MI

    I have been working at Rent-A-Center full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, both starting out and raises. Not incredibly difficult to do the work. Vacation time is also very nice

    Cons

    Work hours are not typical. Not the best for someone with a family. Not a lot of room for advancement

    Advice to Management

    Promoting from within will get you a long way. Its easier to teach someone that has been with the company for a while new things than it is to hire an assistant manager off the streets and try to teach all of it in a short amount of time

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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