Rent-A-Center Reviews

Updated August 28, 2014
Updated August 28, 2014
473 Reviews

2.5
473 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
25 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 40 reviews)

  • Pretty decent pay considering you need no experience (in 36 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 34 reviews)

  • Long hours, the whole concept scams low income people andshould be illegal (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a great place to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Bullhead City, AZ
    Former Employee - Store Manager in Bullhead City, AZ

    I worked at Rent-A-Center for more than 5 years

    Pros

    lots of medical coverage for employees

    Cons

    not alot of time for family

    Advice to ManagementAdvice

    please take care of your team and they will take care of you

    Recommends
    Approves of CEO
  2.  

    Good Experience to add to a resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Akron, OH
    Current Employee - Assistant Manager in Akron, OH

    I have been working at Rent-A-Center full-time for more than 5 years

    Pros

    If you love customer interaction. This is the place for you. The pay is great and the customers are great.

    Cons

    Long hours, no work/life balance. There is not enough diversity in this company. I have only met one African American female Store Manager since I have been with this company.

    Advice to ManagementAdvice

    Times are changing and District Managers need to be able to adapt.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great company and friendly environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Representative  in  Bakersfield, CA
    Current Employee - Customer Account Representative in Bakersfield, CA

    I have been working at Rent-A-Center full-time for more than a year

    Pros

    48 hours minimum. Decent pay. Easy work.

    Cons

    Dealing with rude and angry customers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fast paced enterprise, focused on stepping up to the next performance level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Rent-A-Center full-time for more than a year

    Pros

    Excellent people, lots of opportunity to take on more challenges and try new things. If you're focused on the customer, or serving the needs of the people who serve the customer, you can do great things.

    Cons

    Culture has a very short view of the future... strategy is anything that takes place 6 months in the future. Just learning project planning, not yet doing portfolio management. Difficult to get buy-in for activities that will produce results in more than 6 months.

    Advice to ManagementAdvice

    The drive under the former CEO to move towards a servant-leader culture had the possibility to create greatness. I'm really uncertain if the current obsession to give the market quarterly estimates and then drive to those numbers is serving the long term needs of the organization.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    A place to challenge you skills

    Current Employee - Appliance Technician  in  Orlando, FL
    Current Employee - Appliance Technician in Orlando, FL

    I have been working at Rent-A-Center full-time for more than a year

    Pros

    friendly environment, good benefits

    Cons

    10 hrs shift, hard work

    Advice to ManagementAdvice

    organization is very important for the efficiency of the technician

  7.  

    Rentacenter has taught me a lot, I've enjoyed it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Texarkana, TX
    Current Employee - Assistant Manager in Texarkana, TX

    I have been working at Rent-A-Center full-time for more than 3 years

    Pros

    Good benefits, great pay, off on Sundays.

    Cons

    Long hours, not enough family time.

    Advice to ManagementAdvice

    Na

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Decent Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    Easy work, Overtime, Hourly managers, Monthly Bonuses

    Cons

    Pay gap between assistant managers, sales managers, and district managers is huge.

    Advice to ManagementAdvice

    Pay more and you'll get better talent.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Good and Bad - depending on your Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center full-time for more than 8 years

    Pros

    Promote from within and provide training

    Cons

    Long hours and always always 'what have you done for me lately' even if last week.

    Neutral Outlook
    No opinion of CEO
  10.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    Pay is good and lots of opportunity for growth!

    Cons

    Hours/ working 6 days a week

    No opinion of CEO
  11.  

    Great Place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Rent-A-Center full-time for more than 10 years

    Pros

    I learned the business both what to do and what not to do.

    Cons

    Out of touch upper management will continue to force the company to struggle when it shouldn't have to.

    Advice to ManagementAdvice

    Now that I own my own RTO business I would say keep doing what you are doing and my business will continue to grow.

    Recommends
    Negative Outlook
    Disapproves of CEO

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