Rent-A-Center Reviews

Updated March 30, 2015
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2.4
570 Reviews
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Rent-A-Center CEO Robert D. Davis
Robert D. Davis
74 Ratings

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)

Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 92 reviews)

More Pros and Cons

Employee Reviews

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  1. You have limited social life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Los Banos, CA
    Current Employee - Assistant Manager in Los Banos, CA

    I have been working at Rent-A-Center

    Pros

    Great benefits and you get to meet a lot of customers. Income is good only because of the excessive overtime

    Cons

    Work way too many hours

    Advice to ManagementAdvice

    Don't only reward store managers but also employees we all work hard.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center

    Pros

    Fast paced, move up fast

    Cons

    Very stressful, if you don't make quota, they will replace you.

    Advice to ManagementAdvice

    Start thinking about your people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. You get what you give!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    When I first came on the staff was great! We literally hit our numbers every day. Which left a lot of room for learning, organizing the showroom or just simply having down time.

    Cons

    New CEO. Gave us a pay cut and called it quality of life.

    Advice to ManagementAdvice

    Stop over paying these "Managers in Training" and invest more time and money on those who have invested 5+ years to the company!

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. They will work you to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Charlotte, NC
    Former Employee - Assistant Manager in Charlotte, NC

    I worked at Rent-A-Center full-time (more than 3 years)

    Pros

    Decent pay and good health insurance

    Cons

    Unsafe practices, drug use among staff

    Advice to ManagementAdvice

    Try the CAR job for one week, upper management. You'll cry all over your shiny Cole Haan's

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    A mostly positive work environment except for a few bad eggs in middle management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Training in Plano, TX
    Former Employee - Corporate Training in Plano, TX

    I worked at Rent-A-Center full-time (more than 3 years)

    Pros

    Good pay, good benefits and good people. Friendly, easygoing environment.

    Cons

    Some areas (call centers, recruiting) had high turnover because of unrealistic expectations and goals. Unfortunately, the core values of the senior management don't always trickle down to the mid-level management. Very few "servant leaders" in mid-level. Office politics can get very cutthroat. Always watch your back, even with someone you think you can trust.

    Advice to ManagementAdvice

    Don't just assume your managers are following through on your culture and values. Talk to the "real people" to find out what's really happening.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Tough job, decent pay....it could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center full-time (more than 8 years)

    Pros

    Benefits, trips, bonuses, always changing, get to help people, training, paid time off, all major holidays off

    Cons

    Differs by location greatly, little time off, hard standards to hit vs time to accomplish the goals, demanding.....always

    Advice to ManagementAdvice

    Great experience, tough gig, always look to advance, if not be good at what you do or you won't be here.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Not so bad of a job, but not good enough to make it a career.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Lead Assistant Manager
    Current Employee - Lead Assistant Manager

    I have been working at Rent-A-Center full-time (more than 5 years)

    Pros

    Descent pay and benefits. My market manager is a great coach and very approachable. it is not hard to move up

    Cons

    long working hours. An employee will spend an average of 10 hours a day in the store, and it is very difficult to get a weekend off.

  9. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Rent-A-Center full-time (more than a year)

    Pros

    Laid back environment, good advancement opportunities

    Cons

    Long hours, Work 47 hours week

    Advice to ManagementAdvice

    Hold people more accountable and pay better to keep the great employees

    Recommends
    Positive Outlook
    Approves of CEO
  10. There is always work to be done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Representative in Garden City, KS
    Current Employee - Customer Account Representative in Garden City, KS

    I have been working at Rent-A-Center

    Pros

    Ft hours benefits always stay busy

    Cons

    Lifting and moving furniture angry customers

    Advice to ManagementAdvice

    Be professional and follow a routine

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. Micro management at its worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Rent-A-Center

    Pros

    Very easy day to day work. Pay is decent. Coworkers become like family

    Cons

    RD who threatens everyone's job. DM who only worries about his numbers and offers little help. Promises of raises and promotions but that changes when the wind blows. Customers houses that are dangerous hazards

    Advice to ManagementAdvice

    Be honest about pay cuts. Give sales and promotions that are exciting to sell. Listen to store level employees and what we need to succeed. It's hard to manage 3000 stores across the country the same way

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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