Rent-A-Center Reviews

Pros

Great opportunity to advance. I became an assistant manager within 5 months of my start date.
Health benefits.
Resume builder because even the entry level position has manager attached to it. (Account Manager)

Cons

Store manager at my location believes his only responsibility is to do inventory scans. You can be in the store by yourself with 10 customers And 4 lines on hold on the phone and your manager will retreat to his office and hide. Dishes out all the blame while taking all the credit when speaking to his superiors. (Perhaps just an isolated case of a bad manager)

No life whatsoever outside of work.

No recognition as the store manager takes it all as his own without performing or training anyone in the store. Any complaint to manager or higher ups is greeted by write ups retaliation.(Downside of a small workplace.) Manager has said in jokes prior that this would be his weapon.

High stress levels.

Impossible expectations. (On the sale managers day off credit managers must perform sales & credit all by yourself. No worries the Store manager will contribute 10 hours playing words with Friends all day. Blame will be placed on you if both things are not completed at 100%.)

Abuse of the over performing individuals. If you are an extraordinary employee expect to do someone elses job for them. If not expect a write up because now they got used to not using their legs.

Decent employer. Horrible place to work. Angry customers, horrible management, no congratulations for work performance. Avoid working here if you can.

Advice to Senior Management

Have HR department call stores to speak to staff periodacally to gage your Management staff's work performance. Discipline staff who are not performing. Don't promote bums to management.

Pros

Caring people who are committed to improving the quality of life of others.

Cons

Some management personnel have opportunities to improve their servant leadership skills.

Pros

They have great chance for growth in some places within the company, insurance is as good as expected, have a great employee purchase program

Cons

I think they ask to much of the the employee's. Do to the down economy people aren't renting as much and you can force them to get something they can't afford.

Advice to Senior Management

Have more feedback with employee and let them know tha theyt have a voice, and don't hold it against them if they do voice themself.

Pros

Fast-paced, people-friendly, great people, great customers, customer service oriented, self-developing, extreme rapid career advancement, fun environment, it is a company that cares about people!

Cons

You have to get your hands dirty initially.

Pros

A lot of opportunities for moving up in the company, compensation at entry level is better than other industries in the same category.

Cons

Your job is always on the line, No time off, Managers are forced to work on days off, your week is normally a 60-70 hours work week, Pressure from the top down is incredibly high

Advice to Senior Management

You guys have employees not slaves. Salary does not mean 70 hours work week

Pros

A steady paycheck and good experience because you do lots a thing and a lots of task to complete in a day.

Cons

No life quality at all.

Advice to Senior Management

Improve your staffing (more staff), give more benefits to the employees, please consider that the employees have a personal life and we don't live at the RAC stores and please help the employees when we ask for help.

Pros

Health benefits are very good. 4 weeks vacation year after 10 years. Get to leave the store occassionally. Get 401k and dental also.

Cons

The work hours are very long, (11 hours a day) and have to work on day off during holiday weeks. Don't get paid for a full work day on holidays. No Saturdays off. Only 2 sick days a year. No personal day off.

Advice to Senior Management

Hours per day/week need to be re-evaluated. Pay employees for full holiday so we don't have to work our day off during holiday weeks. Rotate saturdays off.

Pros

Laidback office environment
Get a day off during the week as well as some holidays
Most days you spend a portion of your day out of the office.
They offer a lot of training.

Cons

Long hours.
Around the holiday time to justify giving you the holiday off, they want you to work sometimes 2 hours past your normal time.
You're expected to reach unrealistic sales goals. If you don't, expect visits from the district manager and regional manager.

Pros

It is a job. You are guaranteed overtime no matter what your position is with in the company. Plus quarterly bonuses

Cons

This job will leave you with hardly any free time. Mandatory week ends and god forbid if your day off falls on the first or fifteenth.

Advice to Senior Management

Follow your own mission statement and improve the quality of life for your co workers and customers. Better the work - life balance

Pros

get to meet some good people

Cons

no time for family, constantly stressed everything you dont want in a job

Advice to Senior Management

dont sit in your office all day and get off your butt and do something