Rent-A-Center Reviews

Updated April 25, 2015
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2.5
606 Reviews
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Rent-A-Center CEO Robert D. Davis
Robert D. Davis
88 Ratings

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)

Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 92 reviews)

More Pros and Cons

Employee Reviews

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  1. Desktop Support Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Desktop Support
    Current Contractor - Desktop Support

    I have been working at Rent-A-Center as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The pay is definitely pretty good. I also consider the work that I do to be pretty stress free and it's fun to learn new things on a daily basis.

    Cons

    Between the IT departments, there is very little communication. It's almost as if other departments are competing with each other. I feel this creates unnecessary tension & dissension.

    Advice to Management

    I think there needs to be more collaboration between the departments and I feel like this will help alleviate a lot of frustration and stasis with the employees.

  2. Helpful (1)

    Excellent corporate-like experience and responsibilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Cincinnati, OH
    Former Employee - Sales Manager in Cincinnati, OH

    I worked at Rent-A-Center full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    - Decent pay
    - Excellent medical, dental, & vision benefit plan
    - Strong monetary incentives for reaching office goals
    - Gain in-depth business experience in a variety of departments
    - Personal development will happen
    - Results-oriented leadership and training
    - Competitive teamwork

    Cons

    - 6+ hours weekly overtime requirement
    - Management style geared to urgency, fear of loss, and ultimatums (direct & indirect)
    - Training is largely new employee's responsibility - Pro if you have strong initiative
    - Company culture is military hierarchical style
    - Daily emergency situations during workday

    Advice to Management

    - Adjust management style to a transformational leadership role:
             *Implement positive reinforcement training
             *Invest in both individual employee and groups
             *Reduce 'fear of loss' motivational style
             *Create a 'Admin Asst' position for District Management
             *Expand 'Sales 101' online training material, reduce base pay, & increase incentives
             *Adjust quarterly/monthly/weekly meetings/conferences to exclude 'leading questions' and assign a 'devil's advocate' role: Will help eliminate 'groupthink' company-wide opportunity

  3. CAR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Decent pay, decent benefits

    Cons

    Small business, no room for advancement.

    Advice to Management

    Don't be self centered

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great educator of business. Learn a lot.

    Cons

    Never ever see your family again.

  6. Helpful (1)

    Field Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Analyst in Plano, TX
    Former Employee - Technical Analyst in Plano, TX

    I worked at Rent-A-Center

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Friendly people, nice environment, not difficult.

    Cons

    Very low pay, marginal benefits, very old school corp management.

    Advice to Management

    Grow with the times and VALUE your employees.

  7. Credit Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    start out at 10.50 and you work 48 hours a week and you get paid weekly. Have the freedom to go out and work on your own,

    Cons

    Customers will slam doors in your face and if the management is bad it will really make your time there bad.

    Advice to Management

    To store 604 in Salisbury you need to stop micro managing your co-workers. I got nothing done because i was micro managed an.

  8. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Rent-a-center offers great salary and bonus potential based on your sales performance and store profitability. With a good understanding of income forecast depreciation you can make great monthly bonuses. Understanding the P and L then managing gross profit expenses can ensure you get paid very well.

    Cons

    We work retail hours and managers should expect to work 50 + hours per week since the company cut the hourly coworker weekly schedule. Working as a manager can be tough on work/life balance since we start at 830-9am and often times do not get off until 730-8pm. Sundays and a Wednesday or Thursday will be you day off, you will be working every Saturday.

    Advice to Management

    Simplification of the rental sales transaction and streamlining our process with updated POS systems would help stores out dramatically. Performance is hindered by redundant tasks that seem to only be around for a short time.

  9. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Waco, TX
    Former Employee - Assistant Manager in Waco, TX

    I worked at Rent-A-Center full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company and great pay. Made a second family.

    Cons

    If you work for a crappy store it will be difficult.

    Advice to Management

    Accountability for Store Managers.

  10. lead assistant manager

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Lead Assistant Manager in Gainesville, FL
    Current Employee - Lead Assistant Manager in Gainesville, FL

    I have been working at Rent-A-Center full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great OT and great benefits

    Cons

    Grew benefits, great overtime

    Advice to Management

    Accountability

  11. Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for.

    Cons

    Promotions take to long to achieve.

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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