Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com

Rent-A-Center Reviews

Updated November 25, 2014
Updated November 25, 2014
495 Reviews
2.5
495 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
44 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 43 reviews)

  • Pretty decent pay considering you need no experience (in 38 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 37 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 88 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Rent a center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rent-A-Center

    Pros

    Great benefits bonus program

    Cons

    No work home life balance

    Advice to ManagementAdvice

    Change schedule to close early on weekdays and close at 5 on Saturday

    No opinion of CEO
  2.  

    Very good experience with this company, taught me alot..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Laurel, MS
    Former Employee - Store Manager in Laurel, MS

    I worked at Rent-A-Center full-time (more than 3 years)

    Pros

    The pay is great,good pay

    Cons

    Working long hours and no family time...

    Advice to ManagementAdvice

    HR is great, lead you I'm the right direction.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Challenging not good for a person who is family oriented or somebody who can't handle stress or large work loads for long hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Miami, FL
    Current Employee - Store Manager in Miami, FL

    I have been working at Rent-A-Center full-time (more than 3 years)

    Pros

    Benefits. Competitive salary. Experience in all fields of retail. Promotes from within. Good company overall.

    Cons

    Long hours, horrible bosses (not all of them) stressful enviroment.

    Advice to ManagementAdvice

    Be more aware of employees happiness levels. Some of your management teams harass and even persecute employees. No one want to work for tyrants.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Sales Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center full-time (more than 5 years)

    Pros

    Bonus is pretty good and they offer a 401K

    Cons

    No work life balance. Store Managers barely get to take their scheduled days off and if you do take your day off the District Manager will call you back in even if you are on paid leave (vacation) lots of false promises and no recognition programs in place. Very hard to move up past store manager and high turn around due to long hours and high sale goals.

    Advice to ManagementAdvice

    There needs to be better recognition programs in place. Upper management needs to start being proactive instead of reactive that would help the constant turn around at the store levels. Too much is expected from store team members with little support from district managers they need to start listening better to their store managers they are the face of the company and should be treated with better respect.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Sales manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAR in Hinesville, GA
    Current Employee - CAR in Hinesville, GA

    I have been working at Rent-A-Center full-time (more than an year)

    Pros

    If I was sales will be better

    Cons

    The sales manager looks always high and space out dint know we have a sales today

    Advice to ManagementAdvice

    Need to do random drug test with out store manager knowing

    Recommends
    Negative Outlook
  7.  

    Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Rent-A-Center

    Pros

    A lot to learn. Great for retail and sales. Room to move up.

    Cons

    Work hours. Weekends. Stressful at times

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    They don't care Bout you foo! cut everyones hours to give out bonus to managers:/

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Chico, CA
    Current Employee - Sales Manager in Chico, CA

    I have been working at Rent-A-Center full-time (less than an year)

    Pros

    Sundays always off! benifits ok..but make you pay, I guess thats normal? employee purchase, although I never used it, i don't need anymore crap! RentAcenter customers always want more crap they cant afford;)ou

    Cons

    So many, all the books in the world culdn't contain all the crap RentAcenter puts there employees through!
    they don't care about you, they micromanage you and expect more than they pay you for.

    Advice to ManagementAdvice

    watch yo back.. Treat your ppl good, they'll put in work 4 you!
    oh, and back up your values with actions..

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Westland, MI
    Current Employee - Store Manager in Westland, MI

    I have been working at Rent-A-Center full-time (more than 5 years)

    Pros

    Very few people do RTO well so if you are good you should have job security. If you have an RD that undermines you than good luck.

    Cons

    you don't make enough at any position to be a top performer. Long hours, never having 2 days off in row unless its a holiday, high expectations and the team that you usually get to work with are poor at best because top talent doesn't work in RTO

    Advice to ManagementAdvice

    Check yourself. DM's, RD's, and DVP's lack in leadership skills and choose to run things with a lack of professionalism and usually do there own thing. If you don't kiss their but you don't make it. All of underperforming suck ups that I have seen stay employed. Talent usually leaves because, in part, the leadership sucks.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Indianapolis, IN
    Former Employee - Store Manager in Indianapolis, IN

    I worked at Rent-A-Center full-time (more than 3 years)

    Pros

    Easy to move up if you apply yourself

    Cons

    Crooked district managers hiring illegal immigrants and when they get in to trouble they act like they don't exist. As well as firing employees with no investigation. Blatant racism.

    Advice to ManagementAdvice

    Choose there management wisely and pay attention to what they do

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    rent a center

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Rent-A-Center

    Pros

    good place to work at

    Cons

    little hours need more work

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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