Rent-A-Center Reviews

Updated August 30, 2015
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2.6
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Rent-A-Center CEO Robert D. Davis
Robert D. Davis
140 Ratings

Pros
  • good pay employee discounts good benefits (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)

Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Company required many long hours (in 92 reviews)

More Pros and Cons

725 Employee Reviews

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  1. Collection Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collection Specialist in Caguas, PR
    Current Employee - Collection Specialist in Caguas, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time (More than a year)

    Pros

    The have great benefits like pay raise every 6 months also good health plan with Triple S also every employee has a 401k retirement plan in witch the employer pay the 50 percent of the amount you put in

    Cons

    Only the work hours


  2. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Love Working With New People in Henrico, VA
    Former Employee - Love Working With New People in Henrico, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    Good training programs. Teamwork. Good work environment.

    Cons

    Low pay for to much work. Long hours. No weekends off. No promotions after 3 years.


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management
    Current Employee - Management
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, hours, and people.

    Cons

    Can't think of a single one.


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  5. My opinion of Rent A center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales/Collection Lead Manager in Philadelphia, PA
    Current Employee - Assistant Sales/Collection Lead Manager in Philadelphia, PA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Rent-A-Center (More than 8 years)

    Pros

    Benefits, 401k, employee purchase, room to grow within the company. I love the experience that I've gained with the company. I also learned how whether or not a customer chooses to rent to own or not pay their bill not on time, I am still held accountable.

    Cons

    Our jobs are threatened and are on the line all the time. No good recognition on a regular basis.

    Advice to Management

    District Managers should run credit with credit and store manager.


  6. lead assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Assistant Manager
    Current Employee - Lead Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    decent pay, decent benefits, opportunity for advancement

    Cons

    bad leadership, unreal expectations, high pressure sales daily

    Advice to Management

    treat hardworking employees with some respect and gratitude instead of snarky remarks and bullying techniques


  7. It was alright

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Assistant Manager in Birmingham, AL
    Former Employee - Lead Assistant Manager in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (More than 8 years)

    Pros

    You get paid weekly. Easy work Off day during the week. Descent training The job is easier if you get a good manager

    Cons

    No Saturdays off, company don't take care of employees The pay is not worth what you have to deal with on a day to day basis


  8. Great on paper, but the reality is different.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Coordinator in Mount Vernon, NY
    Former Employee - Rental Coordinator in Mount Vernon, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time

    Pros

    - Pay is competitive. - Has competitive benefits compared with the actual job market. - Closed on Sundays and major holidays. - Fast passed environment (no boring or idle time)

    Cons

    - There is a disconnect between achievable goals and expectations from the operation management. - Bonuses calculation metrics change TOO often.

    Advice to Management

    - Management is developing very good ideas to develop their talent and increase retention. But, many times the promotions are not based on performance, instead on "trust" and how close you are to your supervisor.


  9. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Nashville, TN
    Current Employee - Assistant Store Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I enjoy the environment most of the time at work. We have a good time and work hard. Quick opportunity to advance.

    Cons

    High employee turn over. There is no difference in being a woman moving when it comes to moving appliances/furniture. Cutting out overtime to new employees so they come in making more than the current employees because they expect us to take a pay cut off approx. $80/week

    Advice to Management

    Don't give false hopes. Family/work life balance needs improvement and with that the tien over rate should improve. ALOT!


  10. Lead sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Phila, PA
    Current Employee - Sales Manager in Phila, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rent-A-Center full-time (More than a year)

    Pros

    Great benefits, Pay rime off two week paid vacation . Employees become family and a lot of time to sit around

    Cons

    Well to start you should pay your employee a little bit more , for a person who job is to sales pretty much you will be stuck with everything else handling collections and as a female you have to be kidding me delivery a side by side to the 3rd floor with just a hand truck and a cell phone yes okay. Having a manager whi just sit back and talk on her cell phone all day must be nice . It also say no long hours seriously you are there from 9 am to 730 maybe 8 . The pressure coming from the district manager and the unrealistic goals !? Dealing with rude low class people that does not know how to speak to a person with out cursing. Finally trying to get merchandise from a customer that doesn't want to pay their bill sometimes they will give it back because is infested with bed bugs that the only reason your getting it back and to enter to the worst dirtiest home I have ever seen its ridiculous. To go through so much I deserve to get paid better

    Advice to Management

    Please set realistic goals and increase the pay


  11. RAC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Thomson, GA
    Current Employee - District Manager in Thomson, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rent-A-Center full-time (More than 10 years)

    Pros

    Good paying job that rewards top performance. Great benefits.

    Cons

    Unreasonable expectations placed on coworkers from regional directors NOT on the company programs.



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