Rent-A-Center Reviews

Updated July 25, 2015
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2.6
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Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
123 Ratings

Pros
  • good pay employee discounts good benefits (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)

Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Company required many long hours (in 92 reviews)

More Pros and Cons

683 Employee Reviews

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  1. Helpful (1)

    No work life balance/ducks life out of you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at Rent-A-Center full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paid weekly that's about the only pro I have for this company.

    Cons

    No work life balance even though they say they want you to have it.a lot of puppeteer talking.pay stinks responsible for someone to come in and pay for merchandise in this economy and then pay there bill on time. No sympathy for customers.dms and rds are lying pieces of cap they are just out for them selves all the while looking for your replacement.when you ask for time off you better go on fmla leave cuz they don't want to give it to you

    Advice to Management

    Hire good dms that know what they are doing. Stop hiring dms off the street that haven't been in rent to own or haven't been in the business in last few years. This company needs to sell off and change its name if you do that maybe you will get customers back until you are just bleeding dry.


  2. District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Acceptance Now District Manager in Germantown, TN
    Former Employee - Acceptance Now District Manager in Germantown, TN

    I worked at Rent-A-Center (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay and benefits were better than similar positions in other companies.

    Cons

    No work life balance. 60-65 hours a week. Message from home office conflicted with operational expectations.

    Advice to Management

    Higher pay rate for managers. District managers spend 30% of their time on tasks which should be taken care of by store managers which reduces the amount of time for training.


  3. Lead

    Former Employee - Lead Assistant Manager in Plano, TX
    Former Employee - Lead Assistant Manager in Plano, TX

    I worked at Rent-A-Center (Less than a year)

    Pros

    The environment is good and steady

    Cons

    Demand is unreal and stressful


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good career advancement if you want to sell your life away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ

    I worked at Rent-A-Center (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    good advancement opportunities for those willing to have no life

    Cons

    reactionary management with a culture okay with beating up their people

    Advice to Management

    Pay lower level employees more money.


  6. Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in District Heights, MD
    Former Employee - Account Representative in District Heights, MD

    I worked at Rent-A-Center

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Full-time, set hours, that's about it

    Cons

    No job security, long hours, never any Saturdays off, "rules" all ways changing.

    Advice to Management

    Get a clue


  7. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Department Manager in Los Angeles, CA
    Current Employee - Credit Department Manager in Los Angeles, CA

    I have been working at Rent-A-Center (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Ok company, with career advancement opportunities. Benefits, 401k

    Cons

    Schedule usually from 9-7:30 end up getting home almost at 9. No work-life balance

    Advice to Management

    Better Schedules, Create two shifts.


  8. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Kokomo, IN
    Former Employee - Sales Manager in Kokomo, IN

    I worked at Rent-A-Center (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If out on the trucks there is absolutely no supervision and you can do whatever you want.

    Cons

    No work/life balance, poor management, no teamwork, low pay, long hours, poor insurance, and extremely negative industry and corporate culture.

    Advice to Management

    Listen more to employees, and allow for more flexibility to adapt to community preferences and variation. Remember it is nearly impossible to remain positive when managemnt is always doom and gloom.


  9. All Rent A Centers work together as a team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Chico, CA
    Current Employee - Sales Assistant in Chico, CA

    I have been working at Rent-A-Center full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Most locations try to always help each other. Positive encouragement from other locations usually on a daily basis. Meeting new people.

    Cons

    Rate of pay. Unable to take a sick day unless scheduled. A lot of down time.


  10. Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay lots of opportunity to grow.

    Cons

    Pressure. All the time. The expectation is to never fail. No slow days,

    Advice to Management

    Be more realistic


  11. Long hours, low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Manager
    Current Employee - Credit Manager

    I have been working at Rent-A-Center full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits Promote from within Job security Fast paced They have good benefits, hours are guaranteed. They do promote from within.

    Cons

    Long hours Demanding management Low pay They will work you to the bone. Pay is very low for this type of work. They pay a lot less than they did 10-15 years ago, but are as profitable as ever. You will only see any real money at the district manager level (around $70k). Granted it used to be a lot more.

    Advice to Management

    People don't mind doing this type of work for the proper compensation. Raise pay!



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