Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com

Rent-A-Center Reviews

Updated December 16, 2014
Updated December 16, 2014
507 Reviews
2.4
507 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
47 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 92 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    Good place to be and grow.

    Cons

    Lack of leadership currently in some areas.

  2.  

    There is opportunity for advancement at the store level. SMDP training will prepare you to work anywher. In RTO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rent-A-Center

    Pros

    Great pay as well as opportunity to advance as a store manager. Corporate does not allow you to do your job on your own. The DM runs your store.

    Cons

    -Have to be a fast paced learner
    -Everything falls on you whether your at work or not.
    -Have to keep Sales and credit numbers at standard or above.

    Advice to ManagementAdvice

    -Corporate needs to step back and allow managers to run their stores.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    A very stressful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Pros

    You can advance quickly if you are a good employee. They do pay overtime

    Cons

    Terribly stressful collections process. Long hours only to get entry pay at 10.50 an hour.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    executive assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant
    Current Employee - Executive Assistant

    I have been working at Rent-A-Center

    Pros

    offers a benefit package to teammate

    Cons

    outside labor, heavy lifting, exposed to dangerous environments for collections

    Advice to ManagementAdvice

    Secure cash management procedures

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    My experience working with this company has been the best very open minded, courteous and respectful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    You should work for Rent a center because they are an advanced company where you can learn from so many different ethnicities, trainers and work ethics to create the one best fit for you.

    Cons

    Its very time consuming you work 9 hour shifts four days a week and one eight hour.

    Advice to ManagementAdvice

    More room for advancement

    Recommends
    Positive Outlook
  7.  

    learned a lot about the business and the way it's ran

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Indianapolis, IN
    Former Employee - Sales Manager in Indianapolis, IN

    I worked at Rent-A-Center

    Pros

    you get 10 hours of over time a week so the pay was good

    Cons

    this job is not for a person with a family it's demanding and long hours

    Advice to ManagementAdvice

    you all should consider every other weekend off then maybe you all could keep people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Tampa, FL
    Current Employee - Account Manager in Tampa, FL

    I have been working at Rent-A-Center full-time (more than 3 years)

    Pros

    Overtime, good starting pay. Paid vacation. No experience needed. Everyday is different.

    Cons

    Work life vs home life. Bugs bugs bugs. Number based job.

    Advice to ManagementAdvice

    None

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Job was okay, but the way they deal with people varied depending on the person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative in Florence, KY
    Former Employee - Customer Account Representative in Florence, KY

    I worked at Rent-A-Center full-time (less than an year)

    Pros

    Didn't have to worry about hours, and pay was decent. I also liked working with the people I worked with.

    Cons

    My employment ended under circumstances that another employee hired the same day was worked with.

    Advice to ManagementAdvice

    Follow a guidline in dealing with people that work in your stores.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Please only work here if you don't have a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Bakersfield, CA
    Former Employee - Assistant Manager in Bakersfield, CA

    I worked at Rent-A-Center

    Pros

    Only pro for this job is the overtime

    Cons

    Long hours, only an hour lunch and no breaks. No time for family this is not the job for you if you are an individual with family. Low pay.

    Advice to ManagementAdvice

    Need to emphasize on keeping employees happy and that every person pitches in 90% of your female staff are hired as assistant managers while men start as Account reps

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Beware!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Pittsburgh, PA
    Former Employee - Assistant Manager in Pittsburgh, PA

    I worked at Rent-A-Center full-time (more than 3 years)

    Pros

    Met some great people who worked for the company the same time I did. Every Sunday off. Health benefits weren't bad, purchase program for employees, and discounts with other companies. Some managers did their best to recognize accomplishments.

    Cons

    Deal with the dregs of society. Very hard job on your psyche. Upper management has no feelings and their is no respect for home life or any outside activities (like school...I've seen someone fired for pursuing their education). Like a lot of retail establishments, it's a "hit your numbers or else" type of business. Days off are split (Sunday and some day during the week).

    Advice to ManagementAdvice

    Treat your employees like people not, numbers. Respect the fact that they have families and other obligations (church, school, etc.).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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