Rent-A-Center Reviews

Updated August 27, 2015
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723 Employee Reviews

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  1. work life balance fail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Operations Manager
    Former Employee - General Operations Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Rent-A-Center full-time

    Pros

    Company that has great benefits.Pay is great especially in rural areas. Hours are consistent and never short

    Cons

    long hours and collections processes will wear a good person down.

    Advice to Management

    be patients and always listen to what your coworkers have to say before bashing performances.


  2. Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Philadelphia, PA
    Former Employee - Store Manager in Philadelphia, PA

    I worked at Rent-A-Center full-time (More than 5 years)

    Pros

    Forklift certificate operator fast learner

    Cons

    Hate to mess up but always try to the fullest

    Advice to Management

    Be first. Give advice be a leader..motivate couch train and follow up...lead by example and be a great teacher


  3. Helpful (1)

    Transaction Tax Manager

    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Close to where I lived, nice facility.

    Cons

    Personnel are busy bodies, manipulative and deceitful and management allows it to continue.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    You WIll Learn A Lot If You Choose To But Sacrifice Your Life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Recommends
    Neutral Outlook

    I worked at Rent-A-Center full-time (More than 3 years)

    Pros

    Great Benefits Good Pay Opportunity to Grow

    Cons

    Management Gets No time off Long Days Little to No Time with Family Salaried workers work the most hours

    Advice to Management

    The communication between lower middle management and upper management is a really far stretch. There should not be that much distance between store managers and regional managers. Store managers are overworked and underpaid, there should be way more incentives than just bonuses, they are the heartbeat of the company. With out store managers no one gets paid.


  6. It has giving me the opportunity to grow through hard work and ability to lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Wilmington, DE
    Current Employee - Store Manager in Wilmington, DE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Rent-A-Center full-time (More than 10 years)

    Pros

    Competitive salary and ability to be promoted not based solely on seniority but more so work ethic and results also it's benefits

    Cons

    Quality of life, work/life balance is rough not the job for the individual raising a family.Employees feel very unappreciated from upper management

    Advice to Management

    Add employees and go to a 40hr work schedule for all employees


  7. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Neutral Outlook

    I have been working at Rent-A-Center full-time

    Pros

    Good benefits, ability to advance career

    Cons

    long work hours, no work-life balance, stressful work environment

    Advice to Management

    Have more employees per location, and specialize roles for employees, instead of making everyone do all job functions


  8. Salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people and customers at our location

    Cons

    Removing of items from customers homes

    Advice to Management

    Don't forget about the associates that put the work in


  9. Quality of life is non existent!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CAR, Assistant Manager, Lead Executive and Store Manager in Hayward, CA
    Former Employee - CAR, Assistant Manager, Lead Executive and Store Manager in Hayward, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (More than 5 years)

    Pros

    Along with a weekly paycheck and decent benefits, the work is relatively easy. I've had the pleasure of working with great employees and superiors my first 6 years with the company. The idea of meeting someone, problem solving or taking on different duties made it worthwhile.

    Cons

    Don't know who's to blame here.But for the past year since we've had a new CEO things have been looking not so promising. We're taking pay cuts while being promised shorter hours; that never happened. You're promised promotions for achieving specific goals; that never happened. New employees are given promotions and outrageous raises bc they threatened to quit. Working under somebody who not only plays favoritism but who is also prejudicplus stressful enough. You're always getting held accountable for your downfalls but who is being held accountable when upper management and above are not doing their job?

    Advice to Management

    More time and effort should be invested on senior employees. "Quality of life" motto needs to be practiced more consistently.


  10. Like being in a crazy house

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Representative in Gretna, LA
    Former Employee - Customer Account Representative in Gretna, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rent-A-Center full-time (Less than a year)

    Pros

    The paiy is not bad, the benefits are offered to you after a while,company provides their own vehicals.

    Cons

    CHASING CUSTOMERS!! Having the boss down your back about credit, long work hours, no sense of job security. This job is definitely not for everyone.

    Advice to Management

    Your high turnover rate is a problem because you don't treat your employees like they truly matter. If you would take the time to train and work with employees except for throwing them to the wolves, perhaps people would want to stay longer.


  11. account Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Boss and people I work with are cool

    Cons

    Pay low, hours too long

    Advice to Management

    Na



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