Rent-A-Center

www.rentacenter.com
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Employee Reviews

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  1.  

    Store is great, but upper management is just too much stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Des Moines, IA
    Current Employee - Store Manager in Des Moines, IA

    I have been working at Rent-A-Center full-time (more than 10 years)

    Pros

    It's an interesting job, lots of different activities, pay, benefits, get some exercise, get to interact with a lot of different people. Closed on Sunday, so at least you'll get 1 day off.

    Cons

    Constantly missing everything if you have kids. Saturday, every Saturday sucks. Pay isn't high by any means. Deal with some very dirty people sometimes, and are cleaning up after them. Upper management is all about laying as much stress on the stores as possible.

    Advice to ManagementAdvice

    Lets not try to stress out coworkers to the point they want to quit, or jump off the roof. The hour cut was nice, but the pay increase needed to be higher, everyone realized all they got was a pay cut. You have a LOT of very good employees, but you're looking at them like ants under a magnifying glass, and you're scorching them with it. It's so hard to hire good help with the pay, considering a certain golden arches starts out at the same pay.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    It was an experience that I would love and go back and do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Joppa, MD
    Former Employee - Store Manager in Joppa, MD

    I worked at Rent-A-Center full-time (more than 10 years)

    Pros

    I got to do things that I love to do, talk to people and to sell the customers on what they need. Also I can help them to ownership

    Cons

    The hours are extremely long and I am away from my family too much

    Advice to ManagementAdvice

    Need to work out a work/life balance for everyone

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at Rent-A-Center

    Pros

    good pay, paid weekly, busy

    Cons

    long boring hours and stressful

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Previous manager

    Former Employee - Previous Store Manager
    Former Employee - Previous Store Manager

    I worked at Rent-A-Center full-time (more than a year)

    Pros

    Learn to manage all aspects of business operations from collections, sales, inventory control, accounts payable and receivable, diversity on products knowledge, company has good quarterly bonus if you meet high expectations.

    Cons

    No work life balance (salary staff can easily work 70 hours, and they expect you to work on your days off) managers are slave to the store hours, lack of support of district managers, it is a sales driven company and you are severely punish if you don't meet standard, work load it's not enough for all personnel and create shortages even with employees working 45-47 hours a week. District manager will tell you to hold returns to look good on the books right at the end of the month, lack of support from higher managers. Pay its competitive but not enough for the amount of work.

    Advice to ManagementAdvice

    Hire more employees full time or part-time basis to alleviate heavy work load, have better training and communication. Ethics in employee relations and decisions.

  6.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative in Clementon, NJ
    Former Employee - Customer Account Representative in Clementon, NJ

    I worked at Rent-A-Center full-time (more than a year)

    Pros

    It was nice knowing I'd always get overtime. Very relaxed setting as long as your route was properly managed.

    Cons

    Mandatory Saturday shifts as it's the busiest day. Promotions only come from the store manager, if you don't have a good relationship (or if someone else has a better one) you'll be passed over. If you have an already had route when you start it's tough to get it good again.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Could be better, but not the best Place I've worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Representative in Wapakoneta, OH
    Current Employee - Customer Account Representative in Wapakoneta, OH

    I have been working at Rent-A-Center

    Pros

    Decent pay
    Good workout (you will be making deliveries constantly)
    Great benefits, and plenty of vacation time as the time goes on.
    Great learning material on how appliances, tvs and computers work.

    Cons

    Long hours. This is a retail store, open from 10-7 almost everyday. You will feel as if you live at work. Average per week is 45.
    Poor management, at least at the store I worked at. Not making good calls with who to rent to, etc.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Managee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Pros

    Good pay, fun place to be

    Cons

    Long hours delivering furniture and collections

  9.  

    Training and Quality Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Pros

    The people at Rent A Center are strong in quality and care about each other.

    Cons

    Management is not good at selecting leaders which can impact employee development.

    Recommends
    Approves of CEO
  10.  

    Okay job, nothing long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Manager in Stockton, CA
    Current Employee - Credit Manager in Stockton, CA

    I have been working at Rent-A-Center full-time (more than a year)

    Pros

    I've been working for the company for almost two years. Not many pros, easy job if your a delivery driver, hard to get fired unless you mess up really bad

    Cons

    Split days off, company and supervisors don't care about employees, paid just above minimum wage

    Advice to ManagementAdvice

    Give back to back days off and care more about employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    WORKED THERE BECUSE I WANTED TO BUY A FRANCHISE. ROACHES!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center full-time (more than a year)

    Pros

    Great job if your a high school kid that wants a reason to go to college so you don't end up working here your whole life!!

    Cons

    Stores have roaches in them, Customers homes have roaches, Managers writes fake customer contacts ( common)
    LONG hours , Poverty level income , Arrogant middle management, 24000 take home pay per year as manager,
    Sell To and deal with customer with no credit and that no other company wants to deal with because there credit is shot because they have a track record of not paying there bills and you have to call them 3 times a day and go to there house because Rent A center charged them 3 times the retail price for a used product. Customer are mostly impulse buyers that cant afford the products and make bad decision with there income.

    Advice to ManagementAdvice

    PREPARE TO GO OUT OF BUSINESS IN THE NEXT 5 YEARS

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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