Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com

Rent-A-Center Reviews

Updated December 22, 2014
Updated December 22, 2014
512 Reviews
2.4
512 Reviews
Rating Trends

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Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
49 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 45 reviews)

  • Pretty decent pay considering you need no experience (in 33 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 39 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 92 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Beware!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Pittsburgh, PA
    Former Employee - Assistant Manager in Pittsburgh, PA

    I worked at Rent-A-Center full-time (more than 3 years)

    Pros

    Met some great people who worked for the company the same time I did. Every Sunday off. Health benefits weren't bad, purchase program for employees, and discounts with other companies. Some managers did their best to recognize accomplishments.

    Cons

    Deal with the dregs of society. Very hard job on your psyche. Upper management has no feelings and their is no respect for home life or any outside activities (like school...I've seen someone fired for pursuing their education). Like a lot of retail establishments, it's a "hit your numbers or else" type of business. Days off are split (Sunday and some day during the week).

    Advice to ManagementAdvice

    Treat your employees like people not, numbers. Respect the fact that they have families and other obligations (church, school, etc.).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Please only work here if you don't have a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Bakersfield, CA
    Former Employee - Assistant Manager in Bakersfield, CA

    I worked at Rent-A-Center

    Pros

    Only pro for this job is the overtime

    Cons

    Long hours, only an hour lunch and no breaks. No time for family this is not the job for you if you are an individual with family. Low pay.

    Advice to ManagementAdvice

    Need to emphasize on keeping employees happy and that every person pitches in 90% of your female staff are hired as assistant managers while men start as Account reps

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    ON SUSPENSION DUE TO RETALIATION

    Current Employee - Sales Manager in San Diego, CA
    Current Employee - Sales Manager in San Diego, CA

    I have been working at Rent-A-Center

    Pros

    Good over time pay.Getting lower prices for items paying same as cash. Employee deductions for items bought after 6 months of employment.

    Cons

    I was in charge of making 4 sales a day, make bank deposits, doing cash audit, receiving inventory call the SLT list everyday. Brochures 600 flyers a week going door to door.

    Advice to ManagementAdvice

    You should not suspend employees due to retaliation. I was suspended of my job after I informed the District Manager about unethical practices in the office. You should train your employees. I was suspended before I got a paid holiday on Thanksgiving.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    They don't care Bout you foo! cut everyones hours to give out bonus to managers:/

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Chico, CA
    Current Employee - Sales Manager in Chico, CA

    I have been working at Rent-A-Center full-time (less than an year)

    Pros

    Sundays always off! benifits ok..but make you pay, I guess thats normal? employee purchase, although I never used it, i don't need anymore crap! RentAcenter customers always want more crap they cant afford;)ou

    Cons

    So many, all the books in the world culdn't contain all the crap RentAcenter puts there employees through!
    they don't care about you, they micromanage you and expect more than they pay you for.

    Advice to ManagementAdvice

    watch yo back.. Treat your ppl good, they'll put in work 4 you!
    oh, and back up your values with actions..

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Westland, MI
    Current Employee - Store Manager in Westland, MI

    I have been working at Rent-A-Center full-time (more than 5 years)

    Pros

    Very few people do RTO well so if you are good you should have job security. If you have an RD that undermines you than good luck.

    Cons

    you don't make enough at any position to be a top performer. Long hours, never having 2 days off in row unless its a holiday, high expectations and the team that you usually get to work with are poor at best because top talent doesn't work in RTO

    Advice to ManagementAdvice

    Check yourself. DM's, RD's, and DVP's lack in leadership skills and choose to run things with a lack of professionalism and usually do there own thing. If you don't kiss their but you don't make it. All of underperforming suck ups that I have seen stay employed. Talent usually leaves because, in part, the leadership sucks.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Indianapolis, IN
    Former Employee - Store Manager in Indianapolis, IN

    I worked at Rent-A-Center full-time (more than 3 years)

    Pros

    Easy to move up if you apply yourself

    Cons

    Crooked district managers hiring illegal immigrants and when they get in to trouble they act like they don't exist. As well as firing employees with no investigation. Blatant racism.

    Advice to ManagementAdvice

    Choose there management wisely and pay attention to what they do

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    rent a center

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Rent-A-Center

    Pros

    good place to work at

    Cons

    little hours need more work

  9.  

    its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Pros

    good pay employee discounts good benefits

    Cons

    lifting stoves and and sofas when your a girl

    Advice to ManagementAdvice

    lighter loads for women

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Customer Account Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative
    Former Employee - Customer Account Representative

    I worked at Rent-A-Center full-time (less than an year)

    Pros

    Great hours, diversified working field

    Cons

    The collection side of the job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Assistant Store Manager of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Rent-A-Center full-time (more than an year)

    Pros

    There seems to be opportunity for growth, you are given a fair chance to prove your worth and it is refreshing.

    Cons

    In my district, or has become apparent that the need for qualified individuals to operate the business is lacking. In lieu of such case, anyone with an above average ability to sell becomes a store manager, leaving the company at a disadvantage for significant growth and well management.

    Advice to ManagementAdvice

    To my district manager: please acknowledge that there are better qualified individuals to run and operate a facility and understand top say "no" to individuals who are exceptional sales men but lack the knowledge to run a store.

    Recommends
    Neutral Outlook
    Approves of CEO

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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