Rent-A-Center Reviews

Updated July 30, 2015
685 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

685 Employee Reviews

Sort: Popular Rating Date
  1. Upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay, good benefits, 401k match, vacation, pto days, coworker purchase program, stability, discounts, medical ok, life insurance is good as well

    Cons

    Management, extremely hard on numbers, there is no work life balance, 60+ hours each week while salary, very poor human resources department. Upper managent does not practice what they preach. Instead of ever offering help, they discuss cars and sports

    Advice to Management

    Practice what you preach ( having a servants heart)


  2. Helpful (1)

    Should have stayed an assistant mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Money is good, advancement opportunity is great, overall experience is very beneficial

    Cons

    Extremely long hours, hard to have an outside life, overwhelming , stressful, and underappreciated

    Advice to Management

    Find a way to really live up to the mission statement which is to improve the lives of coworkers


  3. Excellent company to learn and run a business.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in New York, NY
    Former Employee - District Manager in New York, NY

    I worked at Rent-A-Center full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very rewarding for the hard work and the ability to advance in the company. Strong leadership. Dedicated training department.

    Cons

    Work / life balance. You need strong managerial skills in order to be in charge of your destiny.

    Advice to Management

    There is a reason RAC is #1.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Gaithersburg, MD
    Former Employee - Sales Assistant in Gaithersburg, MD

    I worked at Rent-A-Center full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Alot of hours. Small team. Diverse working enviornment.

    Cons

    Deliveries. Irate customers. Application process.

    Advice to Management

    Stop being friends with employees and manage them.


  6. Clerical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Representative in Detroit, MI
    Former Employee - Customer Account Representative in Detroit, MI

    I worked at Rent-A-Center (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working with the public and working as team.

    Cons

    Long hours and no scheduled breaks or lunch.


  7. Helpful (1)

    great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rent-A-Center full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good pay rate for managers. Good benefits. Short hours for retail (45 - 50 per week) No sundays. Fun friendly atmosphere. Work hard and you can get promoted very fast.

    Cons

    New CEO has cut a lot of corners to cut cost at the expense of lower level employees in order to show better profit for the company. Culture and Values are starting to decline.

    Advice to Management

    Learn from the founder and look out for your employees and not just your pockets. The company became what is because of Mark and I would hate to see it drop off, due to change in views.


  8. Helpful (1)

    Customer Account Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Account Representative in Medford, MA
    Current Employee - Customer Account Representative in Medford, MA

    I have been working at Rent-A-Center full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Advancement if you are talented and motivated.

    Cons

    Long hours. Questionable collection practices.


  9. Sweatshop 60+ hours per week. IT management is poor with no plans or directions. Expecting a major implosion by 2016

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Plano, TX
    Current Employee - IT Manager in Plano, TX

    I have been working at Rent-A-Center full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some really great folks and team players. Company does have good furniture purchase benifits

    Cons

    Poor management/leadership - CTO spends more time with her horses that building team.


  10. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Rent-A-Center

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paid Weekly. Easy to advance but pay increase suck.

    Cons

    Managers make all the difference. Worked in 3 stores in 3 states and First 2 stores were awesome. 3rd store was pathetic and a train wreck from the time I got there to the time I left for Aaron's.

    Advice to Management

    Try just a little bit too hire good managers. And to make those who bust there butts everyday appreciated.


  11. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Raleigh, NC
    Former Employee - Store Manager in Raleigh, NC

    I worked at Rent-A-Center (More than 5 years)

    Pros

    bonus opportunity meet really nice people

    Cons

    no work life balance higher ups not in touch with reality with expectations



Showing 685 of 689 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.