Rentokil Initial Reviews

Updated December 11, 2014
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2.7
48 Reviews
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Andy Ransom
10 Ratings

Employee Reviews

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  1. RI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator
    Current Employee - Project Coordinator

    I have been working at Rentokil Initial full-time (more than 3 years)

    Pros

    Career Driven
    Business Focused
    Customer Service at its heart
    Challenging
    Interesting

    Cons

    Political

    Large company not for the faint hearted and those not willing to invest time outside standard working hours if you wish to succeed

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    This company was good at a time but recent leadership changes ruined the culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - B?ranch Manager in Buffalo Grove, IL
    Former Employee - B?ranch Manager in Buffalo Grove, IL

    I worked at Rentokil Initial

    Pros

    The people in the branch offices are great.

    Cons

    The corporate leadership lack people skills and direction.

    Advice to ManagementAdvice

    Bring in some talent from other sources beside uniform industry and military background.

    Doesn't Recommend
  3. Very learnfull experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Diegem (Belgium)
    Current Employee - Account Manager in Diegem (Belgium)

    I have been working at Rentokil Initial full-time (more than 3 years)

    Pros

    Previous experience is not always necessary, but you must be dedicated, committed and willing to learn!
    I am not only improving my skill but also my financial background. I have been learning each and every day new in field & office level. Happy to be here!

    Cons

    Must be able to adapt to rapid changes within the organisation

    Advice to ManagementAdvice

    Let candidates know how good it is to work for Rentokil Initial!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Negative company culture, no career progression, uncertainty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at Rentokil Initial full-time

    Pros

    Very good Work-Life Balance (not much direction, not much to do)

    You still get perks such as business class travel and junkets which is virtually unheard of in most companies these days

    Cons

    Terrible company culture-- no cooperation between units, or amongst colleagues,going to work every day painful

    Lack of leadership direction, management changes its mind based on personal agenda and whims without any checks. Global direction is not communicated to regions, lots of gossips and anxiety about retrenchments and company future

    Poor performance management culture- favouritism and cronyism is common regardless of individual contribution or results.

    Lack of professionalism amongst senior management, do not set good examples for their subordinates.

    Advice to ManagementAdvice

    Be more professional and provide better leadership

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful

    Turmoil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in London, England (UK)
    Former Employee - Operations Manager in London, England (UK)

    I worked at Rentokil Initial full-time (more than a year)

    Pros

    Good place to network. Get contacts from all around the world. You will find many inspiring manager. Follow them and learn fom them. In fact, in any large company you will find good leaders.

    Cons

    Turmoil turmoil turmoil. This company goes fast up and down. People are getting sacked and 5 days later people are getting hired. Work-life balance depends on the role. Some are getting paid more for doing nothing, while others are working hard for less pay. Unfair environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Great until the rat catchers took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pest Controller Technician in Wokingham, England (UK)
    Former Employee - Pest Controller Technician in Wokingham, England (UK)

    I worked at Rentokil Initial full-time (more than 10 years)

    Pros

    Friendly technicians, varied day to day tasks

    Cons

    Being run by clueless rat catchers who know nothing about the hygiene business, and care even less. Profit, profit, profit. Some technicians working 18-20 hours per day , and expected to go out to work the following day for little more than the minimum wage.

    Advice to ManagementAdvice

    Try and understand the issues that arise as a technician, rather than worrying about personal bonuses.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. IT helpdesk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rentokil Initial

    Pros

    Friendly staff, Nice working environment

    Cons

    Lack of communication from above

    Advice to ManagementAdvice

    Work on communication skills!

    Recommends
    No opinion of CEO
  9. They treat employers bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech in Somerset West (South Africa)
    Former Employee - Tech in Somerset West (South Africa)

    I worked at Rentokil Initial full-time (more than 10 years)

    Pros

    There is none....believe me.very bad

    Cons

    Not doing proper pest control.eight calls per day plus looking for sales...customers getting ripped off.i have seen this happen many times.sales.sales and sales.do not have rentokil working for you.management are very poor...bulling is ripe but if you raise this nothing and I mean nothing will be done.worked here for...let's say...too long...rip customers off.

    Advice to ManagementAdvice

    You have no idea.you haven't got a clue.get off your butts and see the real world...not one bit of management knows how to manage..from the top down..no idea..

    Doesn't Recommend
    Negative Outlook
  10. The worst company I have ever had the miss fortune of working for. Heed my words!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader and Territory Sales in Brentford, England (UK)
    Former Employee - Team Leader and Territory Sales in Brentford, England (UK)

    I worked at Rentokil Initial full-time (more than 3 years)

    Pros

    Struggling to list any. A little less degrading than signing on. If you are on the front line you are probably better off financially in signing on. That's the grim reality of working for Initial Rentokil

    Cons

    Where do I start. Firstly the management structure rewards complete idiots. It seems to get any kind of promotion you must treat fellow employees sorry COLLEGEES lol. with little respect and great contempt. This specifically refers to the front line staff. Who incidentally are the only ones who do a decant days work. You will however meet some good people if you do treat them well.

    The whole operation is floored from the ground up. They pay for CDR's (Service Drivers) especially in LONDON is appalling.Would you be prepared to do a days work from 6am to 3pm for little more than the minimum wage

    The lack of financial reward and poor working conditions often leads to new starters leaving. This in turn breeds poor service as it takes a certain amount of time to learn a route and become proficient.

    Initial then spend more time and money recruiting CDR's for the same to happen. If the money that is spent on constantly recruiting new people was invested in wages, nights out and realistic incentives. The frontline staff would become a stable entity. Promoting great service and moral which in turn would lead to incremental business. Instead of the perpetual self- fulfilling prophecy that is currently adhered to.

    The sales staff are completely in competent and often led by a sales manager who is equally as incompetent. Who incidentally does not sell themselves but is very good at giving outdated sarcastic advise.

    If you are middle aged and have a screw loose you should apply you will fit right in. They might even give you the sales managers job. Stranger things have happened.

    Advice to ManagementAdvice

    Branch managers and regional directors . You cant seriously buy into the nonsense they is handed down to you. Grow a pair and stand up for what you believe in. We all want an easy life but dealing with the same problems of staffing and service must get to you?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Horrible Top Management in Blackwater / Gatwick destroying this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Managing Director in London, England (UK)
    Current Employee - Regional Managing Director in London, England (UK)

    I have been working at Rentokil Initial full-time (more than 5 years)

    Pros

    RI has loyal employees, good customer base, international presence and some very profitable businesses. Business is route-based business, rather complex and challenging,

    Cons

    After a terrible time with the Unilever crew (CEO, chairman, CIO, Divisional mngmnt, corporate staff) who all have been fired after 4 years of total mismanagement (AB, PS, XBB) now with the new CEO (AR) all the pest managers get in charge of the total group. This is a mistake. The pest guys are profit driven (good) but lack management sills. They are basic, rude, simple guys bringing a lot of office politics and killing other parts of the business (textiles, washroom, plants). Before you join this company on a management level please talk to insiders ! It might save you a lot of trouble. Personnel turnover is un-be-lievable high (some places >30% / yr)

    Advice to ManagementAdvice

    Resign immediately. Please hire new management who have experience in running a down-to-earth, profitable service business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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