Rentrak Reviews in Portland, OR

Updated June 12, 2014
Updated June 12, 2014
26 Reviews
2.9
26 Reviews
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Rentrak CEO and Director William P. (Bill) Livek
William P. (Bill) Livek
16 Ratings

16 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Well respected company, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Level Management  in  Portland, OR
    Former Employee - Mid-Level Management in Portland, OR

    I worked at Rentrak full-time for more than 3 years

    Pros

    Company has a monopoly in Box Office receipts data and built a new biz about 10-12 years ago in measurement of cable VOD (video-on-demand) when no other entity was interested in pursuing. The company is also the industry leader in this area. Senior Mgmt has strong experience in media measurement and has tripled the company's stock price in the last few years, largely due to the success of the local TV ratings business that fills a void that Nielsen was slow to address. Employees can participate in the company's stock purchase program if they have the funds to do it. Teamwork amongst and between departments and lines of business is excellent.

    Cons

    Since Senior Mgmt is totally focused on quarterly earnings, investment in technology and talent that could advance company performance and market share over the long run is really lacking. It often appears that organizational structures are changed to fit the skills of "friends" who have been hired, rather than organizing based on logic and strategy. The CEO is not located in HQ and doesn't know most employees, which wouldn't be difficult since it's a small company. The CEO often appears that he is only interested in flipping the company for his own enrichment. As other reviewers have mentioned, Portland HQ employees have good work life balance, but people in the field offices (largely sales) don't appear to have balance due to little staff, unrealistically high goals and often extremely long big-city commutes. Field employees complain that they are pushed beyond reason to exceed constantly changing goals and incentive plans. It's apparent to those of us in HQ who interface with customers that the company's meager investment in technology (more developers needed even when at budget level) affects sales' ability to meet customer expectations for rapid product advancements and therefore, opens up the door for lost business and customer complaints.

    Advice to ManagementAdvice

    This company has a lot of potential, but could be on the verge of declining stock price and lost market share if all people don't feel motivated and rewarded, and if they aren't given the proper tools and resources to do the best job possible. Show every employee that they're important to the company's success. Improve communication that also seeks input from employees regarding strategy and internal processes that could be improved upon. We all want to win, not just make it so the CEO and his team are the exclusive winners.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    You get to work with amazing people on a not so amazing product.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Administrator  in  Portland, OR
    Former Employee - Database Administrator in Portland, OR

    I worked at Rentrak full-time for more than a year

    Pros

    The people you get to work with at Rentrak are the best part of the company. It's almost expected to have people randomly come into your office and chat just to catch up. The engineering department is small enough to make friends with everyone.

    You also start with three weeks of PTO, and a company holiday lasting 5-7 business days around the new year.

    Cons

    Pushing for changes to any product is pretty difficult. Rentrak has problems with scaling, and introducing new technologies to help with that is an uphill battle.

    People on the DevOps team tend to work very long hours to keep the company up and running.

    Advice to ManagementAdvice

    Listen to your engineers for new ideas. You hire the best and the brightest, and it's a shame to waste their talents.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Lots of potential but it depends on the department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Rentrak full-time

    Pros

    Overall there are many smart people. And may of them do work more collaboratively than competitively. There are some movie ticket perks. Good vacation

    Cons

    Some middle managers are just not good. You will see the high turnover from those departments.

    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Needs to come into the 21st century in technology, culture and progressive thinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Staff  in  Portland, OR
    Current Employee - IT Staff in Portland, OR

    I have been working at Rentrak full-time for less than a year

    Pros

    Lots of paid time off and vacation. Tons of free food on a weekly basis ( blessing or curse, not sure yet).

    Cons

    Culture is really off, i could go on about it forever. In a nutshell; Very backwards and old school thinking, not very progressive. Most all of the upper mgt and vp's are extremely unfriendly. CEO will not talk or acknowledge you if you are a new employee. Overly tight with $$ on so many levels where they NEED it, but when it comes to unncessary spending to get some dev's and new IT kids in they will spend STUPID amounts of money! Not a very "Portlandish" company or atmosphere you would expect. They are stuck back in the late 80's early 90's.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Growing company with a changing, evolving culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Portland, OR
    Current Employee - Information Technology in Portland, OR

    I have been working at Rentrak full-time for more than 3 years

    Pros

    Generous time off, fair salaries, some very good managers. Company is trying to adopt new ideas like opening a downtown office.

    Cons

    Several departments with very high turnover. Management doesn't care about addressing obvious bad managers.

    Advice to ManagementAdvice

    Executives (CEO, COO) should spend more time in the office, talking to employees and learning what is really going on.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    A great place to learn about the media measurement industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Associate  in  Portland, OR
    Current Employee - Client Services Associate in Portland, OR

    I have been working at Rentrak full-time for more than 3 years

    Pros

    -The people are nice, easy going, and fun to work with.
    -Benefits are pretty good

    Cons

    -Extremely hard to move up in the company
    -Company is disorganized
    -The developers get treated better than everyone else

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Unique Company, Awesome stepping stone to starting a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance  in  Portland, OR
    Current Employee - Quality Assurance in Portland, OR

    I have been working at Rentrak full-time for more than 3 years

    Pros

    Generous PTO and holiday time off. Game rooms, Movie passes, and in company movie rentals. Lunch brought in, Company sponsored teams for Hood to Coast, annual golf game. Lots of growth and opportunities. Friendly Peers. Casual environment.

    Cons

    Compensation could be a little better, unless you are a favorite it can be hard to receive recognition for going above and beyond (extra tasks, extra hours, volunteering projects ect..)

    Advice to ManagementAdvice

    Don't play favorites. There is a lot of hidden talent among you that you may not be giving enough attention to.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    The company is taking important strides to stay competitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at Rentrak full-time for more than a year

    Pros

    There is some loyalty to the careers of the majority of workers. Free movies, game-rooms, and free professional sports tickets are nice perks.

    Cons

    The location of the office hurts the circulation of best software practices.

    Advice to ManagementAdvice

    The company's executives should build more balanced software teams with focused strategies.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    Decent company with good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at Rentrak full-time for more than a year

    Pros

    Has some smart Engineers that work hard

    Cons

    Projects tend to move slower than they should

    Recommends
    No opinion of CEO
  11. 2 people found this helpful  

    poor communication and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AMI  in  Portland, OR
    Current Employee - AMI in Portland, OR

    I have been working at Rentrak full-time

    Pros

    very easy job
    lots of time off during christmas
    if you do not like to talking to anyone or like tv and movies this is your place

    Cons

    1. lead scheduler has no communications skills
    2. if you are not part of the clique you do not get the information
    3. supervisor have poor leadership training
    4. poor new employee training program

    Advice to ManagementAdvice

    establish a training program that has set goals and this are reviewed weekly
    supervise your supervisors

    Recommends

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