Republic Services

  www.republicservices.com
  www.republicservices.com
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Republic Services Reviews

Updated September 8, 2014
Updated September 8, 2014
195 Reviews
2.7
195 Reviews
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Republic Services President, CEO, and Director Donald W. (Don) Slager
Donald W. (Don) Slager
107 Ratings

Review Highlights

Pros
  • Good pay, good benefits, 401k w/ percentage company match (in 12 reviews)

  • Big company, great benefits, promote from within, try to develop talent (in 10 reviews)


Cons
  • Co-workers were scared of upper management, they were afraid they would get fired at anytime (in 7 reviews)

  • They merged with Allied Waste and changed the company culture (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    White collar job in a blue collar company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GIS Analyst  in  Scottsdale, AZ
    Current Employee - GIS Analyst in Scottsdale, AZ

    I have been working at Republic Services as a contractor for more than a year

    Pros

    None that come to mind. Very slow moving company with too much bureaucracy. There were no leaders and everyone was looking out for themselves.

    Cons

    Did not invest in tech.
    Slow to get anything accomplished
    Lots of broken promises
    IT was a pain to deal with

    Advice to ManagementAdvice

    Invest in technology that can improve the companies performance. Just because you have done something the same way for 25 years does not mean its the most efficient way.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Looks great at first blush, BUT...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at Republic Services full-time for more than a year

    Pros

    The pay is reasonably competitive and the benefits are OK. Very little micromanagement but this can work against the employee as well. There is almost always free food available and lots of little benefits like a small Christmas bonus.

    Cons

    First of all, do not expect to be hired to a permanent position unless you have been a temp for six months first or you have a family member or friend high up in the company. Nepotism runs rampant and there is WAY too much "I'll tell my daddy about this" going on. Stress is extraordinarily high, due mainly to extremely large work loads because of under-staffing. Most employees must work 10-20 hours of overtime every week just to get their work done. This was a constant complaint in the department but the only response ever received was that hiring more people was "not in the budget". There is absolutely no legitimate training provided and you will learn by watching other people and then by making mistakes, which you will then get in trouble for. Dealing with the satellite divisions is terrible, as half the time the correct contact will not even respond to you and you will have to escalate the situations to the highest level of management at these places to get anything done, which is a ridiculous waste of time. Many of the job-related problems could be easily fixed with updates to software and procedures, but these suggestions are nearly unanimously shot down by the IT or executive departments as too expensive or not worthy of approval (even if they are approved, they take 6-12 months to implement after which more problems have already taken their place).

    The management is horrendous at all levels, even the executive. Every single one of them will push off their work onto their employees on a daily basis and act as though this is part of your job if anyone complained. Meanwhile, the only work they do is go to meetings all day long, where they do nothing but sit on their phones and laptops and do not even pay any attention to what is going on. They are making upwards of $100,000 a year but can barely even utilize Microsoft Outlook. They have absolutely zero technical skills and could not do the job their employees do if they had a gun to their head. Whenever a mistake is made on a case (even if the mistake is not yours), you WILL be blamed for it by management and have to take the blame when speaking to the customer, because "the customer does not care about excuses". They whine constantly about the most basic parts of their jobs but make a giant deal out of any complaints that may come their way from their employees. When you have finally achieved a point where you could apply to transfer out of the department, they will make up things to write you up for so you can't leave. Dealing with them was truly the worst part of this job.

    Really, it might seem like a good opportunity at first light, but make sure you talk to the other employees honestly before committing to this company. They WILL be honest with you about how backwards the company is, whereas the management will LIE to you to make themselves look better and to get you in the door. DO NOT BE FOOLED.

    Advice to ManagementAdvice

    Honestly, get rid of the entire customer service management team and replace them with people who actually care about their employees beyond their abilities to do their jobs for them. Find skilled managers who can work effectively and efficiently to help their employees instead of being consistently confrontational and rude. Reconsider the budget for the department so that you don't have employees constantly burning out (certainly such a profitable company can afford to hire 2-3 more employees?).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    The culture is changing at Republic Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at Republic Services full-time for more than 3 years

    Pros

    Recession proof business. There will always be garbage.

    Cons

    12 hour days are expected. Zero work/life balance.

    Advice to ManagementAdvice

    You talk about taking care of your employees. Your focus is on appeasing your shareholders at the cost of employee happiness.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Dissapointed

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Republic Services

    Pros

    Good insurance and benefit plan.

    Cons

    Billing questions over and over and over again. Upset customers. No time to be pro active. React react react. Hundreds of calls and emails during first week of billing cycle. Rates all over the board. Price increases until customer complains then save them. No reward for customer loyalty.

    Advice to ManagementAdvice

    They know it all.

  6.  

    Great Company and Great Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Republic Services full-time for less than a year

    Pros

    No micromanagement, family atmosphere, employees are frequently recognized and appreciated.

    Cons

    The smell. It is horrible.

    Recommends
    Positive Outlook
  7.  

    Scalehouse Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Scalehouse Operator  in  Houston, TX
    Former Employee - Scalehouse Operator in Houston, TX

    I worked at Republic Services full-time for more than 5 years

    Pros

    Processing Customers at the window. Work indoors and running a computer.

    Cons

    Stand on your feet all day long

    Advice to ManagementAdvice

    It's nerve racking when the policies and processes change on a daily basis. An Accounting Supervisor does make a good Scalehouse Supervisor.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Solid waste hauling company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Republic Services

    Pros

    Great Benefits and Paid Weekly!

    Cons

    Lots of change hard to keep up.

  9.  

    Lack of real leadership & accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Republic Services

    Pros

    Decent health insurance benefit choices

    Cons

    Horrible management across the board

    Advice to ManagementAdvice

    Listen to your employees & get off the good old boy buddy system. This problem is naton wide.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Rotten company who will make up stories to fire you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Republic Services full-time

    Pros

    Decent but not great benefits that only partly make up for the rotten pay and 1.5% annual raises.

    Cons

    Republic services couldn't care less about it's employees, they will make up stories to fire you and have mass layoffs every 2 or 3 years. All the money goes to the managers and executives...the real workers get paid crap.

    Advice to ManagementAdvice

    Care about your employees!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Company always makes you feel your job is on the line and they go through management like water.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Fort Lauderdale, FL
    Former Employee - Operations Supervisor in Fort Lauderdale, FL

    I worked at Republic Services full-time for more than 3 years

    Pros

    Good money, good health insurance& 401k

    Cons

    Can never make management open there eyes

    Advice to ManagementAdvice

    Empower your employees and reward them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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