ResCare Reviews

Updated October 22, 2014
Updated October 22, 2014
251 Reviews
2.1
251 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ResCare President, CEO, and Director; President, Community Services Group Ralph G. Gronefeld Jr.
Ralph G. Gronefeld Jr.
113 Ratings

Review Highlights

Pros
  • You get to work with clients and make a difference (in 12 reviews)

  • I love helping people, it is awesome feeling teaching people to do new things (in 6 reviews)


Cons
  • No raises for management since I started working there 4 years ago (in 30 reviews)

  • A major unraveling between direct care staff & management (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Direct Support Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ResCare full-time

    Pros

    Flexible scheduling, can work day or night

    Cons

    Pay is low, responsibility high

    Neutral Outlook
    No opinion of CEO
  2.  

    The CEO need to look into the Fort Wayne operation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Care Professional in Fort Wayne, IN
    Former Employee - Direct Care Professional in Fort Wayne, IN

    I worked at ResCare as an intern (more than 3 years)

    Pros

    To help the individual in which are being served. This is why rescare is in business to serve the needs of the clients, yet these needs are seemed to be put on the back burner at times by not giving staff a comfortable wages.

    Cons

    The CEO need to look into giving a pay raise soon. The client are going to pay the price of staff walking of the job, and are going to fend for themselves. How in the hell you just setting on all this negative reviews on this company and not trying to make something happens.

    Advice to ManagementAdvice

    Give the direct support staff a raise. They need 10-11dollars a hour.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Upper Management is disconnected and seems disinterested.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ResCare full-time (more than an year)

    Pros

    Pay is average, benefits are ok.

    Cons

    Disorganized. No room for advancement. Very cliquey.

    Advice to ManagementAdvice

    Show appreciation for your employees who actually work with clients, and you will retain good ones.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Respect and Care have been pushed to the side here in the name of greed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at ResCare full-time (more than 8 years)

    Pros

    After the company changed the way we received PTO, I started acruing time off at a good rate. The company is making a lot of profits.

    Cons

    My co-workers and I have not had a raise in 6 years. Our operating budget has been cut every year. We can't get needed updates to our facilities. We're not encouraged to think for ourselves and staff developement is non-existant. My Co-workers and I have experienced negative growth here for the past 5 years.

    Advice to ManagementAdvice

    I am not some disgruntled employee with an ax to grind. My co-workers share the same feelings as me. We're still here because we do care about the clients and each other. We are hoping that someday things will change here and we can get back to giving the quality care that use to be prevalent here. I'm certain that ResCare as a whole is a good company, but ResCare Ohio is poorly managed by someone with no peple skills at all. And we are in the people business.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Leadership Makes A Difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at ResCare part-time (less than an year)

    Pros

    Consumer contact, challenging interaction with population.

    Cons

    Motivation is presented in terms of financial gain. It really needs to be about service. This is the difference between for-profit, and non-profit. So, you want to know what is wrong? There is a lack of leadership, which is apparent in the poor training culture, and lack of accountability within Community Alternatives, Inc. This is a top-down problem, that is in need of correction for the people served by the company. This was communicated by me on more than several occasions, and went no where.

    Advice to ManagementAdvice

    Work on leadership, training staff, and make a sincere commitment to it.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Assistant in Durant, OK
    Current Employee - Client Services Assistant in Durant, OK

    I have been working at ResCare full-time (more than 3 years)

    Pros

    Laid back atmosphere, Help other people further their lives.

    Cons

    Low pay for what you do.

    Advice to ManagementAdvice

    Up the pay and have a book or forms showing step by step procedures in order to make the job easier.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    Sad Reality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ResCare full-time

    Pros

    The core staff are a great team. I truly believe there are some senior staff that care, but that all gets lost in the muck of the reality.

    Cons

    You walk in with high hopes, anticipating what you can bring to the table only to be sorely disappointed when you realize your skills and ideas mean nothing. Customer Care Coordinators are not allowed to do their job effectively due to lack of qualified caregivers due to the lack of competitive compensation. So very sad once you realize that there is a very bleak future ahead of you.

    Advice to ManagementAdvice

    Allow your staff to do their jobs, give them the necessary tools to do so. Maintain a standard of policies and procedures that is consistent across the board. Not providing a location with adequate personnel to cover the needs of running an efficient office is setting that location up for failure. Best idea would be to visit the locations without advance notice to see for yourself rather than rely on the honesty of those fudging costs and needs to make the budget/bottom line look kosher. I will not put my personal information for one specific reason: If anyone within the company actually looks at these reviews (which I doubt) they will need to take stock of the company nationwide, I am positive that my location is one of many that suffer from poor upper management. Checks and Balances across the board, all ED's need to be accountable for employee turnover and loss of accounts.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Rescare Sucks!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Case Manager in Concord, NC
    Current Employee - Case Manager in Concord, NC

    I have been working at ResCare full-time (more than an year)

    Pros

    Some of the co-workers are OK.

    Cons

    Everything about this sorry company.

    Advice to ManagementAdvice

    Treat your employees with some respect and care.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    I enjoyed working with the patients and the Manager was real nice

    Current Employee - Caregiver in Woodland, CA
    Current Employee - Caregiver in Woodland, CA

    I have been working at ResCare part-time (less than an year)

    Pros

    They are very understanding when it comes to your family problems. There is always room for moving up if you have a free schedule. Also allow dental insurance if over 20 hours

    Cons

    Its an on call position until you are offered a permenant position which is very hard to balance out.

    Advice to ManagementAdvice

    I think you guys are doing well.

    Recommends
    Positive Outlook
  11.  

    Rescare doesn't care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Care in Granite Falls, NC
    Current Employee - Direct Care in Granite Falls, NC

    I have been working at ResCare full-time (more than 8 years)

    Pros

    No pros unless you like starving

    Cons

    No pay increase in nearly 8 years..clients basic needs aren't being met due to cuts in funds.supervisors who won't listen to clients or staff.

    Advice to ManagementAdvice

    Come work direct care for one week and get to know the clients instead of leaving as soon as the clients come home from work.give us a bonus ..increase our pay

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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