Rescuecom

  www.rescuecom.com
  www.rescuecom.com

Rescuecom Reviews

Updated November 23, 2014
Updated November 23, 2014
3 Reviews
1.0
3 Reviews

Recommend to a friend
Approve of CEO
Rescuecom CEO David A. Milman
David A. Milman
2 Ratings

Employee Reviews

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  1.  

    Rescuecom may offer a great product, but its business practices are immoral

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rescuecom

    Pros

    The employees offer a great service.

    Cons

    Rescuecom was caught illegally disposing of their trash at a local wholesale club.

    Advice to ManagementAdvice

    First off, I would like to say that this review is not based off of the quality of the product, but the morality of the management and ownership involved with Rescuecom. Rescuecom has partaken in immoral business practices that are described below. I am hoping to appeal in the humanity of people to expose Rescuecom for what they have done. I am avoiding the use of names other than rescuecom in order to protect the identities of those involved.

    Here's the scenario, a local wholesale club manager discovers that someone has been dumping their trash illegally in the wholesale club's dumpster. The wholesale club investigates and finds that the trash being dumped belongs to Rescuecom. The manager simply prints and places a return label on the trash and returns it to the Rescuecom office, while also filing a police report. The owner and manager of rescuecom becomes furious that he has been exposed and arrives at the wholesale club at midnight to complain irrationally. The manager stands his ground and the Rescuecom owner storms off.

    The next day, the Rescuecom owner contacts the wholesale club's home office and complains to the head of the company that he was wronged by the wholesale club manager and threatened by him. No such threatening occured, but the Rescuecom owner exaggerates and complains until he gets his way. The home office, upon only hearing the Rescuecom owner's side of the story, promptly fires the manager.

    The problem I find is that the wholesale club manager was only attempting to do right for his company. Rescuecom was illegally dumping their trash into another company's dumpster to avoid trash fees. Now the wholesale club manager, a young man with a child and another on the way, finds himself unemployed around the holidays, all because he thought he was doing the right thing.

    If that wasn't bad enough, one week after the firing occured. A manager of Rescuecom entered the wholesale club to "buy a slice of pizza." He immediately demanded service and appeared to be looking for an arguement with the cashier. The cashier replied, "would you like to talk to a manager?" The Rescuecom manager simply replied, "No, I've already gotten one of your managers fired. Maybe you're next." He then simply walked out without his purchase.

    I have never experienced a more disheartening experience than what I have seen and heard out of this scenario.

  2.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rescuecom

    Pros

    There are no pros for working here.

    Cons

    They refuse to honor their contracts with employees. They do not pay for gasoline or the cell phone they require you to have.

    Advice to ManagementAdvice

    Treat your employees better before you get sued.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Low pay, terrible work environment and an unrealistic boss all in one place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Writer/Public Relations Specialist in Syracuse, NY
    Former Employee - Content Writer/Public Relations Specialist in Syracuse, NY

    I worked at Rescuecom full-time (less than an year)

    Pros

    If you're looking to start off as a computer technician or writer this may be a place to work for a few months while finding employment elsewhere

    Cons

    Low pay, no clear direction from management, constantly shifting rules / standards (what was right one day is wrong the next). The company basically takes advantage of people with little to no computer skills who have problems, charge high rates for basic service and try to trap people into service agreements they don't need. They regularly have issues with the BBB and do not value their employees.

    Advice to ManagementAdvice

    Care about your people, offer a product that doesn't take advantage of the uneducated and set some rules that management has to follow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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