Research Now Reviews

Updated April 14, 2015
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  1. Limited opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Development Executive
    Former Employee - Client Development Executive

    I worked at Research Now full-time (less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good salary, interesting company and industry

    Cons

    Not really a challenge and limited career opportunities

  2. Helpful (4)

    Questionable pay tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Development Manager in Plano, TX
    Current Employee - Client Development Manager in Plano, TX

    I have been working at Research Now full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Integrity, assets, longevity - top of the market research sampling heap - everyone trying to nip at their heels but not making many inroads, the basic product is pretty solid. Improved leadership - it was never terrible, but just not always clear on the future. Personable atmosphere and fun/young culture, you need to have your head on straight and be a team player no matter what, there's always politics but the atmosphere is too fast paced for petty b.s. to matter much - it's good and keeps the drama to a minimum. The hours are long but you can work from home on a regular basis depending on your position.

    Cons

    Company is still playing catch-up on the technology side, but there is hope. Corporate board plays with the compensation structure every year...and each year the bar gets raised higher, even if your performance is exemplary it may be hard to make the same $$ as you did the prior year, the health plan and costs go up (and coverage gets worse), no room for employee ownership/options. Growing pains - been going on for a while but as company grows there continue to be politics/territory issues, and increasingly more administrative-type work which could be addressed via better tech solutions. Neutral on career development, can be difficult to get a promotion. If you're thinking of working here, get what you want up front and do not settle, it will be next to impossible to make up that lost ground. When terminating employees, HR's approach is ruthless. The working conditions outside the US are considerably better, company has >20 offices in other countries.

    Advice to Management

    It's a good place to work, not a great place to work. Keep up the good work, but share the love.

  3. If you want a career do not work for Research Now. They can cut employees in a second

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Research Now full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Pros
    - Employees have an option to work from home
    - Pay (higher than average)
    -cool offices

    Cons

    - Managers expect to work you to death
    - Upper Management has favorites therefore if you are not one of them they will cut you off
    - People have no PERSONALITY in this company
    - No growth in the company
    - Sales Managers get all the commission but the support do all the grunt work and they do not appreciate the supports
    Stay Away!!

    Advice to Management

    - Please be fair to people

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  5. Helpful (1)

    Great Family Feeling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor in Dallas, TX
    Current Contractor - Anonymous Contractor in Dallas, TX

    I have been working at Research Now as a contractor (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive work environment- everyone is friendly, and there is a very team-work mentality.
    Shadowing opportunities- Learning new tasks is encouraged, and opportunities to do so are provided
    Opportunities to learn about the visions of upper management, where the company is headed, trends in the industry

    Cons

    Some times things get a little slow

    Advice to Management

    I would have a more streamlined training process. I have enjoyed the classes, and the shadowing, however, I think the training labs should have more practice sessions for new hires.

  6. Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Manager in Plano, TX
    Former Employee - Delivery Manager in Plano, TX

    I worked at Research Now full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Young corporate atmosphere with lots of happy hours.

    Cons

    Too political and leadership is very disconnected from what goes on in the day to day.

    Advice to Management

    Involve (or at least get input from) the people who actually do the work in decisions that affect them.

  7. Helpful (2)

    Fast paced company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Plano, TX
    Former Employee - Operations in Plano, TX

    I worked at Research Now full-time (more than 5 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    High energy work environment. Company is well positioned in a very competitive market. Casual when not customer facing. Many great people to work with. Company has many initiatives in place for future growth. Great place to cut your teeth on corporate consumer research. Several core technologies to work with. Open team environment.

    Cons

    Worldwide 24/7 operations equal very long days and mandatory weekends. Office politics and over the top favoritism for day and night game play. Compensation is average. Easy to get buried in work. Be prepared to have your higher profile completes moved to a favorite (or you could be the favorite). Size of operation make it difficult to make any significant impact unless you're at the top of your game (not really a con but a difficult fact to know).

  8. Overall, Research Now is a fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Plano, TX
    Current Employee - Marketing in Plano, TX

    I have been working at Research Now full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work-life balance with flex-hours promoted, global environment, gives back to the community and allow work hours to be spent volunteering, feel purpose in your work - giving people information that can help their businesses grow, constant events in the office - have 'Internal Communications' team dedicated to keeping employees happy (in a nutshell)

    Cons

    Pay is somewhat competitive, but could be better.

  9. Helpful (1)

    Genuinely fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Research Now full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Considering what the company actually does, it's surprising how genuinely fun it was to work there. Terrific company culture where you really feel like part of a team. Management feels transparent & open.

    Cons

    Heavy "meeting culture," there are meetings about having meetings. Workload between team members can be uneven--I know some people who stayed late almost every day & some who left at 5 every day. Although management is transparent, they are also not particularly accessible. I had opportunities to get facetime with some higher-ups, but it felt like I was an exception.

  10. Helpful (1)

    This is very bad company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Research Now

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good for devils or people who play dirty politics and don't care about future prospect

    Cons

    Any day they can fire you. Very bad environment. Please wait and find any job but not in this company. No respect for employee. Groups are formed in team. Some mad guys are running the show. I would prefer to unemployed rather working in this company. I can not give any ratings.

    Advice to Management

    People do not work here because this is their dream job. They work because they need to support family and them self .Please think before hire and fire.

  11. Helpful (1)

    Great company with great people, but experiencing serious growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Plano, TX
    Current Employee - Management in Plano, TX

    I have been working at Research Now full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great People
    Great Products and Services
    Community involvement
    Unique perks

    Cons

    No professional development
    Corporate politics
    Unreliable technology

    Advice to Management

    Invest in technology updgrades

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