Residential Finance

www.residentialfinance.com
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Residential Finance Reviews

Updated January 23, 2015
Updated January 23, 2015
82 Reviews
3.1
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Residential Finance CEO Michael Isaacs
Michael Isaacs
63 Ratings

Review Highlights

Pros
  • I like coming to work every day (in 6 reviews)

  • Good location at Easton for the corporate office and great people to work with (in 6 reviews)


Cons
  • There are not enough processors for the amount of loan officers that are employed and producing (in 8 reviews)

  • Communication between departments could be better to achieve higher goals (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Mortgage Consultant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Residential Finance

    Pros

    compensation plan was well thought out

    Cons

    there were no cons to this position

  2. 2 people found this helpful  

    We Hit The Iceberg!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales- Direct Lending in Columbus, OH
    Former Employee - Sales- Direct Lending in Columbus, OH

    I worked at Residential Finance full-time (more than 3 years)

    Pros

    The people were lots of fun, the company office was really nice and we made money. There were a lot of exciting cruises on big ships traveling to strange lands.

    Cons

    We hit an iceberg. Soon after that there was a year of total chaos. Pay plans were changing every 4-6 weeks for the worse, they couldn't pay paychecks on time. In some cases we waiting an extra week to get paid. People started jumping overboard every day. The atmosphere became so cold and toxic....so very cold.

    One day I turned to the nice young loan officer named Jack in the cubical beside me and I said "Jack, Im so cold".

    I will never forget what Jack responded to me. He put down his Starbucks tall, non-fat latte with caramel drizzle and looked me right in the eyes and said "You're going to get out of here, you're gonna go on and you're gonna make lots of babies, and you're gonna watch them grow. You're gonna die an old loan officer warm in his bed, not here, not this day. Not like this, do you understand me?

    Not long after I quit, I got off that sinking ship. Looking back, it was Jack's kind words that saved me by giving me the courage to leave. After I left and heard the company went bankrupt, I wanted to find out what happened to Jack. I tried to locate him, but I never found anything on Jack... there's no record of him at all.

    But now you know there was a loan officer named Jack Dawson and that he saved me... in every way that a person can be saved. I don't even have a picture of him. He exists now... only in my memory. Thank you Jack, and goodbye RFC. You will both be missed.

    Advice to ManagementAdvice

    Avoid Icebergs in the future.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Over priced and greedy company big wigs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Loan Officer in Tampa, FL
    Former Employee - Senior Loan Officer in Tampa, FL

    I worked at Residential Finance full-time (less than a year)

    Pros

    Nice building and lots of loan investors

    Cons

    Too many people making little to no income

    Advice to ManagementAdvice

    Share the wealth lower rates and focus on building clients for life not for 1 transaction

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Disappointing Layoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting in Columbus, OH
    Former Employee - Accounting in Columbus, OH

    I worked at Residential Finance full-time (more than a year)

    Pros

    Great company to work for until the mortgage industry took a huge hit. Lay offs became a weekly thing. Finally hit me two weeks before Christmas, and found out via coworker 6 weeks later they dissolved my position so there was no chance of getting called back to work though I was told the chances were great once business picked back up.

    Cons

    No severance pay and took 8 weeks to get unemployment due to name change not being handled correctly.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Terrible Co.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Processor in Columbus, OH
    Former Employee - Loan Processor in Columbus, OH

    I worked at Residential Finance full-time (more than a year)

    Pros

    My co-workers were the only pros.

    Cons

    My supervisor was a tyrant, verbally abusive, threatening and just a terrible supervisor. Management ignored the complaints. Terrible company!

    Advice to ManagementAdvice

    Treat your processors with respect, quit making unrealistic goals so you don't have to pay commission checks. And stop the harassment and verbal abuse from management and supervisors!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    RFC was great. Beware the new regime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Residential Finance

    Pros

    Great coworkers, if you work hard you can make good money

    Cons

    Middle management is not communicating honestly. The silence from the corner of the sales floor is deafening.

    Advice to ManagementAdvice

    Go back to RFC ideals

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    RFC is a good place to work, just be ready to put in the work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Columbus, OH
    Former Employee - Customer Service Representative in Columbus, OH

    I worked at Residential Finance full-time (less than a year)

    Pros

    Good work environment, great training program and instructor. Loved working in a team environment .

    Cons

    Lack of communication, with lower level employees.

    Advice to ManagementAdvice

    Keep an open policy between all employees. I had a great work experience, but was never really told about my performance until a certain manager had a problem with me. If i knew this, I would of made a better effort to improve my performance.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Run over here! Now over there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Frontline in Columbus, OH
    Former Employee - Frontline in Columbus, OH

    I worked at Residential Finance full-time (more than a year)

    Pros

    Many nice people, working hard. Was always interesting! Some managers were really sharp.

    Cons

    Management goes from one idea to the next with little care for seeing what sticks. Many employees are pay quite poorly. Benefits are expensive and not very good. Sick time was lacking. Sales seems like a boiler room.

    Advice to ManagementAdvice

    Stick to things, don't brag about sales team adventures to low paid over worked others.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    HORRIBLE MGMT, horrible place to call "work"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Residential Finance full-time

    Pros

    Most of the employees were decent and nice. Can't say the same for most mgmt

    Cons

    Benefits are the worst, pay could be better! Mgmt is horrible! It's their way or the highway. No communication! They promise employees stuff they cannot provide more being to the table. It's a money game!

    Advice to ManagementAdvice

    Stop being so miserable and find a job you love doing so you cannot make other lives miserable as well. Stop making promises you cannot keep. Pay your employees better and provide better benefits/incentives!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Loan officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Loan Officer in Tampa, FL
    Former Employee - Senior Loan Officer in Tampa, FL

    I worked at Residential Finance full-time (more than a year)

    Pros

    They provide alot of leads but the mailers are not honest

    Cons

    One of the most corrupt mortgage companies you will ever deal with but now they just got bought out by PMAC

    Advice to ManagementAdvice

    Learn how to be honest!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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