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I worked at Resolute Systems full-time (More than 8 years)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
There are good opportunities for personal growth within the company if you are willing to develop marketing and sales skills. Support staff is fantastic. While I worked there, the local Regional Manager did a fantastic job of helping me develop stronger skills in a variety of areas: negotiation, marking, and sales.
The methodology of handling accounts and coordination of cases is very 'individual' specific - meaning that efficiency and effectiveness is at the ebb/flow of the individual - it could be improved with streamlining of processes, better integration of technology for more automated processes.