Resort World Casino New York City

  www.rwnewyork.com
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Resort World Casino New York City Reviews

Updated July 29, 2014
Updated July 29, 2014
8 Reviews

2.2
8 Reviews
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Employee Reviews

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  1.  

    Financial Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Customer Service Representative  in  Jamaica, NY
    Former Employee - Financial Customer Service Representative in Jamaica, NY

    Pros

    Coworkers, Compensation and Benefits, Unionized

    Cons

    Poor Management, Environment, Low morale,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    it was night mare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resorts World Casino New York  in  New York, NY
    Former Employee - Resorts World Casino New York in New York, NY

    Pros

    too much work for ever

    Cons

    no respect, incrimination, illberality, undemocratice and fast fingered

    Advice to ManagementAdvice

    chenf peng

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Worst Place to have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parking Lot Technician  in  Jamaica, NY
    Former Employee - Parking Lot Technician in Jamaica, NY

    Pros

    The only good thing that I can say about this place is that it is close to home and even for those that don't live so close to the place they offer many transportation opportunities.

    Cons

    This is a company that doesn't allow much growth of its employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    An eye opening experience of management cruelty and greed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Slot Ambassador  in  Jamaica, NY
    Current Employee - Slot Ambassador in Jamaica, NY

    Pros

    Close to home I drive.

    Cons

    If you can imagine it, it's at resorts world.

    Advice to ManagementAdvice

    Quit! And find spirituality!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    most office gossip and politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host  in  Jamaica, NY
    Current Employee - Host in Jamaica, NY

    Pros

    can be exciting and something different or crazy happening all the time. can learn more than other casinos.

    Cons

    many underqualified managers that got the job on who they know and not what they know. unfair treatment to their staff that do the job better than them because they're scared of higher ups seeing that they're not qualified. I hear HR covers up for some managers they like.

    Advice to ManagementAdvice

    give some lower level people a chance to shine. look at the managers complaint files.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It was an interesting exposure to the casino world and their procedures.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PC Tech  in  New York, NY
    Current Employee - PC Tech in New York, NY

    Pros

    It was great to have access and the opportunity to work with the different type of hardware and the people make the job worth while.

    Cons

    Because of the nature of the business it involved too much red take to get anything done, and for a NY based job the pay was pretty bad.

    Advice to ManagementAdvice

    The employees are the face and backbone of the company, if they are treated right and are happy you can get 110% output from them.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Good pay but very bad schedule for people who attend school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage Attendant  in  New York, NY
    Former Employee - Food and Beverage Attendant in New York, NY

    Pros

    High pay, training provided (And get paid while being trained), cheap cafeteria lunch, no worries about transportation as the train is there, sometimes tips is given.

    Cons

    Rude customers, never get off work on time, some lazy coworkers, non-stop working pace, very ugly uniform, too tiring for schooling people

    Advice to ManagementAdvice

    Managers should start firing lazy workers

    Recommends
    Positive Outlook
  9.  

    Just do what your told. Complete blind obedience and loyalty is required.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relationship Supervisor
    Former Employee - Customer Relationship Supervisor

    Pros

    It's close to where I live, short commute. It's tolerable if your a supervisor or manager. The 6th floor of the parking garage is reserved for supervisor & Mgm. The in-house employee cafeteria is good buffet style food. Learned some introduction Chinese. Fun environment at first. Looks good on my résumé. Very lucky I got unemployment. I got a promotion only because there was only one other person applying for it and he was not qualified. Win by default deal.

    Cons

    My personal cell phone became my work phone and they didn't pay percentage or offer me proper work phone. Purchasing dept does a bidding process with venders, always goes to cheapest vender. Very bureaucratic environment, must seek approval for everything and push papers. HR will come down hard on employees and slap on the wrist for managers. The Union is expected to come for the past year, don't hold your breath. RW only cares about the bottom line and not about you, your views, or your excuses. It's a money sucking computerized machine bringing down the local economy of NYC. RW already made its money back the first year. Favor the Chinese work ethic (work till you die) and hiring more Chinese. I started smoking cigarettes and became very on edge working there. They are excellent at pointing fingers and saying "not my fault". They gave me an assistant to help me with the workload and then decided to take it away. Slowly took more work away from me until I had none (bad sign). Salary is beans compared to what New Yorkers should get paid, can't keep up with quality of life, forget about rent money. The employee handbook is a joke only used to cover the a** of the managers. No such thing as values or moral compass.

    Advice to ManagementAdvice

    Treat employees better because happy employees lead to happy guest. We all know how that's going.

    Doesn't Recommend
    Neutral Outlook

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