Resources For Human Development Reviews

Updated March 31, 2015
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  1. 1 person found this helpful

    Best of times, worst of times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Resources For Human Development full-time (more than a year)

    Pros

    Inspiring service mission, generous Paid Time Off, work with many caring and hard working people, unique culture, creative thinking (in some areas)

    Cons

    Going through cost and program cutting phase, management actions don't always match values, many uncertainties, no match toward retirement saving

    Advice to ManagementAdvice

    Re-examine the corporation's economic model; consider seeking external consultation on future growth and direction

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. Could be a great company...could be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Resources For Human Development full-time (more than 3 years)

    Pros

    Lots of great and very talented people. Somehow RHD finds ways to attract great talent. Holding on to them though, a different story.

    Cons

    Young leaders are often discouraged and looked down upon as if good leaders have to have grey hair and 40+ years of experience in their fields. Management is anything but - mostly comprised of people who've been around forever; not really managers in any sense, just tenured. Lots of dysfunction in areas that tend to be worry-free for better managed companies, like payroll, HR, and IT. For a non-profit, they spend a lot of money settling lawsuits and disputes...probably more per capita than a for-profit of the same size, which is proof of general mismanagement. Benefits are a joke...between that and wage tax, combined with the fact that you'll earn less than you would in the same position at another company, it's east to understand why turnover is so high overall. It's why I left...

    Advice to ManagementAdvice

    Reinvent yourselves, seriously. Given your size the struggles you have with basic business functions are proof of a need for total evolution. You're dug in and immovable; find younger leaders to help you reach your next level or you'll find yourself continuing to face the backsides of better managed competitors.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Began as a positive experience but management made positivity impossible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paraprofessional in Raleigh, NC
    Former Employee - Paraprofessional in Raleigh, NC

    I worked at Resources For Human Development full-time (more than a year)

    Pros

    I met some very dedicated and interesting people while doing an important service for those with disabilities.

    Cons

    There was a huge dissonance between the explicitly stated company values and the practices of management, which resulted in a discouraging environment of fear and suspicion and back-biting. Open communication and trust were purportedly important company values, but I have not worked for an organization which practiced these less.

    Advice to ManagementAdvice

    Let the company values be your guide rather than micromanaging based on personalities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. A surreal work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Phila, PA
    Current Employee - Anonymous Employee in Phila, PA

    I have been working at Resources For Human Development full-time

    Pros

    The people are wonderful to work with, excellent team environment, collaborative. Flexible schedule. Good work/life balance. Some chances of advancement, depending on your position. Company is open to new ideas and suggestions from employees, creativity is encouraged. Open culture, everyone is approachable.

    Cons

    Upper management clings to an outdated business model in a show of allegiance to the founder and previous CEO, much to the detriment of the advancement of the company. They do not learn from their financial mistakes. Money is wasted hand over fist on projects that are poorly planned and executed, then more money is wasted trying to make it right. They do not know when to let go of really expensive projects, cut their losses, and find something else. Rampant backdoor politics.

    Advice to ManagementAdvice

    Integrate standard business practices, don't be afraid of change, some centralization is necessary to keep control of spending and to keep things in line, as well as protecting the company and its assets.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful

    RHD is a great company to work for, generous PTO and open environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recovery Coach in Bryn Mawr, PA
    Former Employee - Recovery Coach in Bryn Mawr, PA

    I worked at Resources For Human Development full-time (more than a year)

    Pros

    The people are amazing! Ability to move around.

    Cons

    There are many agencies under RHD and not all of them run as stable as the RHD values say.

    Advice to ManagementAdvice

    For LMCS, a agency under RHD, listen to your employees. We are in the front lines and have a great concept of what will help it work better!

    Recommends
    Positive Outlook
    Approves of CEO
  7. Hoping the future will be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Resources For Human Development full-time (more than 5 years)

    Pros

    Great vacation, holiday and sick time benefits. Casual environment. The actual "product" -- helping those in need -- is heartfelt by staff at all levels.

    Cons

    The highest turnover of any place I've worked says it all. Great places to work don't have high turnover.

    Its slogans have more to do with self praise than the mission of helping those in need. It is a wonder management doesn't suffer from repetitive stress injuries from patting itself on the back so frequently.

    This company never sees outside itself and is incapable of learning from the mistakes of others and doomed to repeat them.

    Advice to ManagementAdvice

    Retire. Let someone with sound business sense, and modern ideas bring this company in line with current times and its current size.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    Very political organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Budget Analyst in Philadelphia, PA
    Former Employee - Budget Analyst in Philadelphia, PA

    I worked at Resources For Human Development full-time (more than 3 years)

    Pros

    Generous time off, casual atmosphere, reasonable salary, opportunity for continuing education and enrichment. Employees genuinely care about clients and mission.

    Cons

    Management does not follow written policies. They make a big deal about "values", but don't follow them. Management is very self-congratulatory, plays favorites, and has little clue about what's going on in the programs or with lower-level, front-line employees. Board is not involved at all.

    Advice to ManagementAdvice

    Pay attention to the policies you've written. Network to see how other NPOs do their work and run their organizations. Listen to your employees. Treat everyone equally.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. it was very stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Resources For Human Development full-time (less than a year)

    Pros

    i like their mission, helping people who are hurting, families in distress, ex-convicts

    Cons

    the IT department lacks a customer service focus. they are severely understaffed. the idea of 'challenge authority' (or something like that in their list of value statements) does not work in the IT world since you need standards to minimize support headaches.

    Advice to ManagementAdvice

    increase IT staff so they can be more responsive and less strain on their resources

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful

    A company with growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at Resources For Human Development full-time (more than 5 years)

    Pros

    RHD has some of the most passionate professionals I've ever seen work at ANY company. They love helping others, and few are just here for a paycheck. Many of the people here are very skilled, well educated, and I personally am willing to trust them as experts in their respective fields. Over the past few years I've witnessed the company's transformation, including a change in leadership which is encouraging. They're also really head of their competition in a few areas like technology, act services and healthcare services and they should be proud of the young leaders they have in those areas.

    Cons

    When you look at management, you're instantly reminded of corporate America...no diversity either in age or race. One of the senior managers is black and deserves to be there, but she stands alone in a company that has a large number of minority workers. It's kinda sad. The company has young leaders in high positions that are ignored as senior managers which is really telling of how serious they are to make it all more diverse. Also the way they handle budgeting is antiquated but I think new leadership will change that. Pet projects of the previous leader get in the way...and marketing is really under supported and an afterthought. Lastly, I think the decentralization concept has gone as far as it can go in a corporation of this size...time to grow up RHD! You're a big company now for sure and destined to be bigger!

    Advice to ManagementAdvice

    Put all your senior managers in a room, and look around. No leaders under 50. No black men. No Hispanics. You have these leaders in your company, it's time to trust them and use them to help you make it grow. Hopefully the new shift represents the idea of clinical management vs. corporate management which is a sound idea (ask your competitors that bring in more revenues than you)...this would be a brilliant way to make your company grow intelligently. Lastly, bonuses in a non-profit are proof of sound fiscal management, the fact that you struggle to produce these on an annual basis should be an eye-opener for you...think about that.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. Mismanagement and Poor Planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructor in Philadelphia, PA
    Current Employee - Instructor in Philadelphia, PA

    I have been working at Resources For Human Development part-time (less than a year)

    Pros

    Great atmosphere. Good place to get your feet wet if wanting to teach adults with developmental delays.

    Cons

    Unstable working environment and severe mismanagement.
    Lack of tentative education plans and curriculum development for teaching artists.
    Unstructured in house training.
    Lack of direct care staff to help participants in program.
    Lack of assisted technology and adaptive devises for severely disabled participants.
    No model program or base criteria set for teaching artist and support staff.
    No self-defense training required before beginning working on the floor (must be scheduled with RHD).
    Senior director lacks:
         • managerial skills necessary for program success;
         • knowledge of and ability to apply facility philosophy, principles & technology;
         • does not have basic budgeting principles;
         • in the ability to build and lead cohesive, successful team(s);
         • communication skills with employees (verbal and written)

    Advice to ManagementAdvice

    Have a model education plan in place when implementing an art based program that includes a wide array of developmentally delayed individuals. Have strategies to help participants in program who are severely disabled and blind. Very limited choices.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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