Response Mine Interactive

  www.responsemine.com
  www.responsemine.com
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Response Mine Interactive Reviews

Updated June 16, 2014
Updated June 16, 2014
21 Reviews
3.5
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ken Robbins
4 Ratings

Employee Reviews

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  1.  

    Great opportunity, great clients, great teamwork.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Response Mine Interactive full-time for more than 3 years

    Pros

    The teams are passionate about what they do, there's an entrepreneurial spirit with growth opportunity, and a wonderful work-life balance. The clients are collaborative and eager to see return, which makes working with them a pleasure.

    Cons

    Due to this not being a large agency, sometimes resources are a bit lean and structure/processes are lacking. Sometimes upper management makes questionable decisions.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Entrepreneurial atmosphere with benefits of a bigger agency.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Response Mine Interactive full-time for more than a year

    Pros

    The people at RMI are truly talented digital marketers who are passionate about what they do. There's a strong work/life balance which is hard to find in an agency setting. The core values are constantly adhered to and not just words written on the wall. RMI often takes the path less traveled, so employees are encouraged to innovate and take risks.

    Cons

    A lot of employees are tasked with work outside of the their title's scope. This affords employees opportunities for quick growth and advancement, but has its own challenges like burn-out, lack of focus, etc.

    Advice to ManagementAdvice

    Spend time communicating with employees from the junior level up to learn more about company strengths and pain points and individual employee's career growth expectations.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    SEO Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Response Mine Interactive full-time

    Pros

    The environment was very relaxed and casual. For the most part, co-workers were nice and helpful.

    Cons

    The pay vs work ratio wasn't good. I had a really bad manager and being a small company, news travels fast so do not expect anything you say in private to stay that way.

    Advice to ManagementAdvice

    Work on your management program. They were a lot of people who were not qualified to manage themselves let alone a team.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Not The Best Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Response Mine Interactive full-time

    Pros

    Some very nice people, and a monthly Keg Party.

    Cons

    There are good intentions, however the structure of the company and key players within the company trickle down inefficiency, politics, and bad attitude. Gossiping and a general lack of passion inhibited growth across the board.

    Advice to ManagementAdvice

    Lessen the politics. Put more focus on nurturing relationships with clients. Hire people that are passionate and kind.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Office Politics, Opened Eyes"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Copywriter  in  Atlanta, GA
    Former Employee - Associate Copywriter in Atlanta, GA

    I worked at Response Mine Interactive as a contractor for less than a year

    Pros

    My supervising manager was very helpful, insightful, encouraging, professional, and proficient. Her expectations were communicated logically, and she her constructive criticism made my experience with the company very educational and valuable.

    Cons

    Although expectations for the work I produced was effectively communicated to me, the company was overall disorganized and constantly transitioning and changing methods of operations. The higher-ups did not sustain communications between departments causing lax behavior and deadlines being pushed back. Focused more on quantity of content produced rather than the quality, I found the office politics destroyed rather than stimulate the overall aesthetic.

    Advice to ManagementAdvice

    With this world constantly evolving, I suggest to management that you focus on quality rather than quantity. Finding new innovated ways to digitally market a product while adhering to internet algorithms, I think the key to success is recognizing the creative department professional skill. I also suggest that every single person is briefed on the production process and modes of operations within the company as to solidify consistent results and keeping the promises that the company (as a whole) made to it's clients.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Response Mine Interactive is a great place for a first job. Great benefits, fun intelligent people, lots of parties,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Response Mine Interactive

    Pros

    Relaxed environment, insight into digital marketing industry, Great benefits, fun intelligent people, lots of parties, relaxed atmosphere. Work hard, play hard.

    Cons

    boring work, poor pay. Not a stable environment with frequent turnover and loss of major clients. The majority of the employees consists of VP's (those at the top who do not know how to manage people or workflow), Managers (those given an empty title with no one under them to actually manage), and Interns (because they're cheap). T

    Doesn't Recommend
    No opinion of CEO
  8.  

    Good Stepping Stone

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Response Mine Interactive full-time

    Pros

    Response Mine Interactive is ideal for recent college graduates. The company promotes a fun, flexible work environment while providing eager employees an opportunity to discover and develop their skill set. Since RMI is a relatively small company, people with less experience are often times given greater responsibility when working with clients (something that does not occur in larger companies). In addition to being a good stepping stone, RMI possesses a unique work culture. The culture is fun and open, though some employees take advantage of RMI's laid back sensibility. Parties and happy hours occur regularly.

    Cons

    Regarding layoffs, placing most, if not all of the blame on the ebb and flow of agency life is a cop-out. This is particularly true considering layoffs have occurred over the most recent quarters. The company's refusal to submit RFPs is baffling, and seems like a wasted opportunity to generate new business. A disconnect exists between the executive team and their subordinates, making it virtually impossible for lower-level employees to communicate their frustrations, concerns, and questions to their superiors. Not only does this weaken a team's morale, but also leads to poor performance.

    Advice to ManagementAdvice

    Management needs to become more involved in the day-to-day activities of the company. I addition to generating new business, management needs to exercise their authority when dealing with difficult clients. Promising the world to a client does no good, and can only result in mediocrity and dissatisfaction.

    Response Mine Interactive Response

    Jun 16, 2014Recruiting Supervisor

    Thank you so much for the feedback. We will use this to continue to grow our agency to be a great place for employees at every stage in their career.

  9.  

    The Best Place I Have EVER Worked!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Response Mine Interactive full-time for more than a year

    Pros

    I have never worked with a better group of people in my life. I have worked in advertising for a long time and have worked for both agency and client-side companies, and I can assure you that my title statement says it all. The company is led by a group of entrepreneurs who are empowered to drive the business. It is so refreshing to not have a million levels to dilute your efforts. The access to the senior leadership is amazing and those who haven't worked in a few places may not even realize the treat that this really is. The company is transparent and honest with every employee from top to bottom.

    Cons

    Cons are more related to agency life in general. Meaning the course of agency business ebbs and flows. The ebbs suck and the flows don't come along fast enough sometimes and we lose great people that we wish we wouldn't.

    Advice to ManagementAdvice

    Continue to be visionary, but remember to focus that vision on strategic plans.

    Recommends
    Neutral Outlook
    Approves of CEO

    Response Mine Interactive Response

    Jun 16, 2014Recruiting Supervisor

    Thank you so much for the feedback!

  10. 1 person found this helpful  

    A good place to start, but don't get used to it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Response Mine Interactive full-time

    Pros

    Great benefits, fun intelligent people, lots of parties, relaxed atmosphere. Work hard, play hard.

    Cons

    Not a stable environment with frequent turnover and loss of major clients. The majority of the employees consists of VP's (those at the top who do not know how to manage people or workflow), Managers (those given an empty title with no one under them to actually manage), and Interns (because they're cheap). The company values are a joke -- they are more concerned with having a loose, fun environment and spending thousands on remodeling, monthly parties, and bogus retreats. They pride themselves on direct response and user experience, yet do not have the proper programs in place to effectively analyze results, and therefore have no clue how to achieve success.

    Advice to ManagementAdvice

    Get involved. Act like you care. Take some management classes. Since the senior management prefers to be involved as little as possible, they need to listen to the people who are actually doing all the work and dealing with the bulk of the issues. Stop trying to go after senior citizens and working with clients who have a bad reputation to begin with. Pay your employees based on performance and experience, create a clear career path for them, and help the, to achieve. Take the time to develop a successful training program, hire some project managers and keep the number of interns to a minimum.

    Neutral Outlook
  11. 1 person found this helpful  

    All agencies have good + bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Response Mine Interactive full-time for more than a year

    Pros

    smart employees, lots of talent at the supervisor level and below, fun office layout with a pool table, free monthly parking in building's garage, looking to improve itself

    Cons

    Fear of layoffs + talented employees keep quitting for other opportunities. Too many clients leaving, not enough joining. Focus on baby boomer marketing feels awkward at times. CEO can be insecure and immature. He is often aloof on what's happening at the agency and can be condescending when he is engaged in a conversation.

    Advice to ManagementAdvice

    Not enough focus by senior management to oversee agency vision is happening. Less delegation to the supervisor and below level and more active top down leadership is needed. RMI is too entrepreneurial and not structured enough. Consider a mentoring program. Train employees (not just DMLPs) on how to be successful.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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