Responsys Reviews

Updated August 22, 2014
Updated August 22, 2014
118 Reviews
3.9
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
102 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wonderful place to work, that is growing and profitable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    lots of opportunity for growth within the company. My voice is heard to be able to influence change. we have the best employees in the world.

    Cons

    We need to keep hiring ahead of the curve.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Could be worse, but could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Responsys full-time for more than 3 years

    Pros

    Downtown SF location is perfect, and Responsys really knows how to hire nice, hard-working and innovative people. For the most part, the team I work with is awesome. Good benefits, that continue to get even better.

    Cons

    Compensation leaves something to be desired. Salaries really need to be well negotiated up front, because any raises after initial hiring will be the bare minimum. Some promotions are in "title only". Responsys is a growing company, and hires a lot of senior level people, which can leave its current employees feeling passed over. Work/Life balance can be out of whack, and salaried employees who consistently work more than 40 hours per week, are not always acknowledged for their hard work.

    Advice to ManagementAdvice

    Keep up the good work on growing a great company, but don't forget about your longtime employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    We're a force to be reckoned with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Responsys full-time for more than a year

    Pros

    Greatest office culture ever where ambitious results are always rewarded. Responsys is still growing and beating all the competition with our superior product and excellent service.

    Lots of folks leaving other companies because the hours aren't long and the workload is manageable. New School Marketing works.

    Revenue is always growing and everyone is trying to join us because we love profit! Many will apply but very few will get accepted. Only the best can be part of our success story.

    Cons

    We need more team building after office hours to keep up the momentum. Most of all, the wonderful reviews here are all real unlike many from our competitors (who are usually pressured by HQ to write good reviews).

    Advice to ManagementAdvice

    Stay the course because we are winning the future!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at Responsys full-time for more than a year

    Pros

    Collaboration, teamwork, accountability, flexibility, fun, smartest people I have ever worked with.

    Cons

    Some growing pains due to rapid industry growth

    Advice to ManagementAdvice

    keep hiring great talent

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good energy, good support from upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager  in  San Francisco, CA
    Current Employee - Senior Program Manager in San Francisco, CA

    I have been working at Responsys full-time for more than a year

    Pros

    Good salary, decent hours, decent office environment, good coworkers, awesome upper management, really good benefits, snacks, CEO seems to genuinely care if people are happy at his company.

    Cons

    Small number of women in leadership, overworked campaign/QA/production staff, low number of perks for an SF tech company.

    Advice to ManagementAdvice

    Focus on hiring for anticipated new business, throw in a couple of fun quirky perks, standardize processes across accounts.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Growing company, good people, lots of potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    Some very good people here. Good general benefits, and pay, not the highest, not the lowest. Willing to change things to make them better. Good growth potential within the company. Solid exec mgmt team. Lots of potential overall.

    Cons

    Could increase or add additional benefits to attract more talent. Slow to hire to remain ahead of the curve so there can be lots of long days/nights.

    Advice to ManagementAdvice

    Ensure comp plans, benefits, and added bonuses are aligned to ensure you keep top talent and can attract more top talent.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Overworked Employees. No Growth Opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager  in  Seattle, WA
    Current Employee - Senior Program Manager in Seattle, WA

    I have been working at Responsys full-time for more than 3 years

    Pros

    Really nice coworkers that make it hard to leave behind.

    Cons

    VERY over worked employees. High level of dissatisfaction amongst employees. No growth opportunities. Company takes revenue and stock holders over employee happiness. High turn over in employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Laid back work environment filled with many talented and hard working individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time for more than a year

    Pros

    -Colleagues are very knowledgeable in their medium and can always teach me something new
    -Some opportunity for growth
    -It's a fast growing company but it still feels small (which is a plus in my opinion)

    Cons

    -Benefits package could be better
    -Lower than average salary

    Advice to ManagementAdvice

    Stay up to date on what benefits other tech companies are offering to their employees

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Interesting projects, good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  San Bruno, CA
    Former Employee - Senior Software Engineer in San Bruno, CA

    I worked at Responsys full-time for more than 3 years

    Pros

    good work/life balance, people are very friendly and willing to help, offices in great cities around the world.

    Cons

    mngt needs to share info about upcoming product changes

    Advice to ManagementAdvice

    remember that ideas can come from worker bees as well as managers

    Recommends
    Positive Outlook
    Approves of CEO
  11. 5 people found this helpful  

    Not a climate that fosters innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys part-time for more than 3 years

    Pros

    - Decent work life balance

    Cons

    - Lacks climate for innovation, Politics galore
    - Limited career development and learning opportunities
    - Too much focus internally, product development slow, frozen and jerky, way too much time spent building band aid solutions that really dont inspire
    - Employees score high on arrogance and less on smartness or ease to work with
    - Non-tech savvy customers and sales organization
    - Archaic technology stack to work with
    - Stingy benefits, no free food, gym, miserly 401k plans

    Advice to ManagementAdvice

    - Seriously consider the neighborhood you are part of, what is your value propostition in the silicon valley for a prospective employee to come and work for. Neither a technology powerhouse nor a thought leader necessarily with a culture that stifles innovation is a bad recipe to attract top talent

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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