Responsys Reviews

Updated August 22, 2014
Updated August 22, 2014
117 Reviews
3.9
117 Reviews
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Responsys CEO Dan Springer
Dan Springer
101 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great company, best job/career I have had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director, Customer Success in Denver, CO
    Current Employee - Senior Director, Customer Success in Denver, CO

    I have been working at Responsys full-time (more than 8 years)

    Pros

    People are great...in general A-players. Executive team is great...very little turn over in management staff (good thing). Mangement is very approachable...not a lot of focus on chains of command.

    Benefits are good as is compensation. As long as a person is working hard, doing the right things, getting their jobs done, a lot of autonomy and independence.

    Responsys is in hot space (marketing SaaS) and continues to be a leader with great product and great customer list.

    Responsys continues to grow/expand which creates a lot of opportunity.

    Cons

    Work life balance can be hard to achieve sometimes. Company is growing fast and sometimes systems/information management, etc. does not keep up.

    As a public company, a lot of focus on finance/legal process/guidelines. All necessary but creates some challenges sometimes.

    While the new ESPP program is great, stock options (retention, etc.) is lacking.

    Advice to ManagementAdvice

    Focus on keeping Responsys a fun place to work. Think about how to compensate/retain employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Responsys is a class act.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in San Bruno, CA
    Current Employee - Recruiter in San Bruno, CA

    I have been working at Responsys full-time (less than an year)

    Pros

    Leadership is extremely strong; very forward thinking; respectful; honest; great products; smart and nice coworkers. The Interact conference was stellar and it served as a great reminder of why I work for Responsys.

    Cons

    The San Bruno office can be difficult to commute to when there is a Giants game or bad traffic.

    Advice to ManagementAdvice

    Continue to keep the employees in the loop on our successes and challenges.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Amazing company culture and career opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER in West Palm Beach, FL
    Current Employee - AREA SALES MANAGER in West Palm Beach, FL

    I have been working at Responsys full-time (less than an year)

    Pros

    Culture of supporting professionals who work collaboratively to a common goal
    Thoughtful and strategic management
    Great career growth and income opportunity

    Cons

    Communication: the company and the product capabilities and functions is growing so quickly that often I feel like I am not current

    Advice to ManagementAdvice

    Continue to make thoughtful decisions to scale the company and leverage insight from the employees

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Awesome Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Amazing culture, amazing software. Couldn't ask to work for smarter, more supportive and engaged management.

    Cons

    Sometimes you have to work long and hard hours, but hey, it's sales!

    Advice to ManagementAdvice

    Keep up the awesome vision and transparency with employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Growth Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in New York, NY
    Current Employee - Sales Development Representative in New York, NY

    I have been working at Responsys full-time (less than an year)

    Pros

    - Felt like a valued employee from day one
    - Great training/on-boarding
    - Everyone is extremely nice and helpful. From the beginning people have offered to answer questions/assist in other ways and they genuinely meant it!

    Cons

    - Lot of material to cover in the beginning
    - Management lines and company structure can be a little blurry

    Advice to ManagementAdvice

    It would be helpful to provide new hires with a brief history/overview of the company and an outline of the current management structure

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    The best there is!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Responsys is the greatest place to work and there is nothing that beats our award winning Interact and our New School Marketing. We are the best there is that our stock symbol is MKTG and we have such a large pool of applicants from the second league competition.

    Nothing can stop our enthusiastic team of Customer Success Managers, our innovative internal strategists and most of all our Sales guys that always bring results and always on the call of duty!

    Cons

    I wish we had better coffee.

    Advice to ManagementAdvice

    Keep up the good work! Don't believe the stock price

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great training, team and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    - Training: Excellent sales and product training, both 1x1 with your manager and company-wide
    - Team: Supportive, hardworking professionals who motivate you to succeed
    - Product: Market-leading technology, stands apart from the competition
    - Culture: Competitive and fun!

    Cons

    - A lot to learn about the industry - be prepared to put in the time and work to get up to speed

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    excellent company to learn new things in marketting world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Release Engineer in Bangalore (India)
    Current Employee - Release Engineer in Bangalore (India)

    I have been working at Responsys full-time (less than an year)

    Pros

    working as team.
    emergency backup in team.
    excellent team balance.
    Everyday new learning process
    A lot of opportunity
    
Good management layer

    The best people in the industry
    
Industry leader

    Great culture

    Cons

    Rapid growth can be a challenge

    A lot of new people every day
    
Some teams operate in silos

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fast Paced, Challenging, Meritocratic Sales Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Sales Development Representative in New York, NY
    Current Employee - Enterprise Sales Development Representative in New York, NY

    I have been working at Responsys full-time (less than an year)

    Pros

    Lots of responsibility early
    Good energy
    Fair pay & incentives
    Lots to learn
    Very good opportunity for career growth
    Smart management
    Strong strategy and direction

    Cons

    Steep learning curve can be challenging
    Loose structure
    Not everyone is on the same page

    Advice to ManagementAdvice

    The steep learning curve, high expectations, and high levels are responsibility are fun and rewarding. Joining the team can be overwhelming at first so be sure to continue to improve the on-boarding process and learning opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Team to help me out with Onboarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Sales Development Representative in New York, NY
    Current Employee - Enterprise Sales Development Representative in New York, NY

    I have been working at Responsys full-time (less than an year)

    Pros

    I have been with Responsys for 3 weeks now and I am very happy. Both my manager and my director were in constant contact with me even before I even started my position. This was nice and helped me feel comfortable coming in on my first day. My manager and team has been very attentive and answered all my questions about the material. I am very excited to continue to pursue my career here at Responsys.

    Cons

    I think that the on boarding handbook could use some fine tuning but aside from that I thought the on boarding has been great

    Recommends
    Positive Outlook
    Approves of CEO

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