Responsys Reviews

Updated October 20, 2014
Updated October 20, 2014
118 Reviews
3.9
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
101 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

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  1. 5 people found this helpful  

    Not a climate that fosters innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys part-time (more than 3 years)

    Pros

    - Decent work life balance

    Cons

    - Lacks climate for innovation, Politics galore
    - Limited career development and learning opportunities
    - Too much focus internally, product development slow, frozen and jerky, way too much time spent building band aid solutions that really dont inspire
    - Employees score high on arrogance and less on smartness or ease to work with
    - Non-tech savvy customers and sales organization
    - Archaic technology stack to work with
    - Stingy benefits, no free food, gym, miserly 401k plans

    Advice to ManagementAdvice

    - Seriously consider the neighborhood you are part of, what is your value propostition in the silicon valley for a prospective employee to come and work for. Neither a technology powerhouse nor a thought leader necessarily with a culture that stifles innovation is a bad recipe to attract top talent

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Good company for personal growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist
    Current Employee - Campaign Specialist

    I have been working at Responsys full-time (more than an year)

    Pros

    Lots of opportunities to grow and learn in the company
    Management seems to support lateral growth

    Cons

    A lot of referrals means the talent pool is limited to who knows who
    Management tends to support immaturity in co-workers

    Advice to ManagementAdvice

    You can't be friends and a boss to the younger team members.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Depends on department you land in. Favorites are played.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    Good people
    Some departments are better than others.
    Teamwork is not necessarily top priority

    Cons

    Thanks for the small raise. It was like getting the 10 cent an hour raise. I am now earning less due to inflation. I see staff here work hard and generally there is no opportunity to grow. Good to get experience then leave.

    Advice to ManagementAdvice

    Grow your staff.

    Negative Outlook
    Approves of CEO
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  5.  

    I have been working at Responsys full-time

    Pros

    flexibility can be good for some positions

    Cons

    low salaries for some areas, significant turn-over in some departments

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Wonderful work environment with Awesome Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Bruno, CA
    Current Employee - Software Engineer in San Bruno, CA

    I have been working at Responsys full-time

    Pros

    Nice pay
    Dynamic team that keeps you expect what to happen every day
    Fast growth of the company

    Cons

    The company is growing stable, so the corporate structure is already set and is less likely to evolve

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Working with brilliant and fun people. Senior management needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Responsys full-time

    Pros

    - Very talented, responsible and self-motivated colleagues
    - Everyone's approachable and help each other out, so collaboration is easy
    - Learn very applicable technical skills
    - Don't spend too much time maintaining legacy code. New projects are interesting, exciting and make use of good technologies
    - Pay is okay, and work/life balance is very good. Generally normal work hours
    - People are generally social and fun to hang out with. Social events don't feel like forced obligations

    Cons

    - Senior management very slow to resolve problems for engineers. Engineering with subpar dev environment for 1+ yr
    - Management approach becoming less trustful of engineers just doing their jobs; more micromanagement
    - Benefits not as competitive and getting a bit worse, e.g. recently placed stricter conditions on mobile data plan reimbursement

    Advice to ManagementAdvice

    If you want to retain and attract talents, listen to your people and trust them to do their work well, and improve your compensation and benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Very poor morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in San Bruno, CA
    Current Employee - Program Manager in San Bruno, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    Location. Great offices that are fairly new.

    Cons

    Underhanded management team. Going to HR with any complaints is a complete joke. Very underhanded and sneaky.

    Advice to ManagementAdvice

    Please stop encouraging employees to go to glassdoor and post good reviews. Spend your time training managers first.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company, best job/career I have had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director, Customer Success in Denver, CO
    Current Employee - Senior Director, Customer Success in Denver, CO

    I have been working at Responsys full-time (more than 8 years)

    Pros

    People are great...in general A-players. Executive team is great...very little turn over in management staff (good thing). Mangement is very approachable...not a lot of focus on chains of command.

    Benefits are good as is compensation. As long as a person is working hard, doing the right things, getting their jobs done, a lot of autonomy and independence.

    Responsys is in hot space (marketing SaaS) and continues to be a leader with great product and great customer list.

    Responsys continues to grow/expand which creates a lot of opportunity.

    Cons

    Work life balance can be hard to achieve sometimes. Company is growing fast and sometimes systems/information management, etc. does not keep up.

    As a public company, a lot of focus on finance/legal process/guidelines. All necessary but creates some challenges sometimes.

    While the new ESPP program is great, stock options (retention, etc.) is lacking.

    Advice to ManagementAdvice

    Focus on keeping Responsys a fun place to work. Think about how to compensate/retain employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing Internship with Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Intern in San Francisco, CA
    Current Employee - Sales Development Intern in San Francisco, CA

    I have been working at Responsys as an intern (less than an year)

    Pros

    Responsys has a great culture. Everyone is outgoing and friendly. There are really smart people that are willing to take time to share their knowledge and answer questions. Everyone around me is looking out for me and leading me in a direction toward success. There is a strong sense of teamwork. The work we do as interns is valued and acknowledged, which is rewarding. I've had the opportunity to listen in on sales calls and meet with people from other departments to hear what they are doing. I'm only halfway through my internship and I've already learned a lot. The city is a fun place to work. I've really enjoyed my time so far at Responsys.

    Cons

    The commute is far, but worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fantastic Internship!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development in New York, NY
    Current Employee - Sales Development in New York, NY

    I have been working at Responsys as an intern (less than an year)

    Pros

    Great culture, fantastic management that truly cares about your development as a professional. You are able to get advice from some of the top leaders in the industry and learn from the best! If you're looking for an insightful and challenging internship, Responsys is the place. Get the pleasure to work with some of the hardest workers around that will inspire you to push yourself in every aspect. You will be given every opportunity to thrive here and if you can not, take a closer look at your work ethic.

    Cons

    My only con was not being able to see my boss more due to being NYC and he in San Francisco. (This was my choice to stay in NYC)

    Advice to ManagementAdvice

    Continue to provide training and opportunities to succeed.

    Recommends
    Positive Outlook
    Approves of CEO

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