Responsys

  www.responsys.com
  www.responsys.com

Responsys Reviews

Updated November 16, 2014
Updated November 16, 2014
120 Reviews
3.8
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
102 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Working with brilliant and fun people. Senior management needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Responsys full-time

    Pros

    - Very talented, responsible and self-motivated colleagues
    - Everyone's approachable and help each other out, so collaboration is easy
    - Learn very applicable technical skills
    - Don't spend too much time maintaining legacy code. New projects are interesting, exciting and make use of good technologies
    - Pay is okay, and work/life balance is very good. Generally normal work hours
    - People are generally social and fun to hang out with. Social events don't feel like forced obligations

    Cons

    - Senior management very slow to resolve problems for engineers. Engineering with subpar dev environment for 1+ yr
    - Management approach becoming less trustful of engineers just doing their jobs; more micromanagement
    - Benefits not as competitive and getting a bit worse, e.g. recently placed stricter conditions on mobile data plan reimbursement

    Advice to ManagementAdvice

    If you want to retain and attract talents, listen to your people and trust them to do their work well, and improve your compensation and benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Responsys as an intern (less than an year)

    Pros

    They have a casual, laid back atmosphere

    Cons

    Didn't always have work to do

    Advice to ManagementAdvice

    The internship program could be more organize and structured

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    it's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Responsys

    Pros

    Nice peers.
    Confortable pace.
    Fair benefits
    Good location

    Cons

    Dont expect to make a career.
    Getting top heavy.
    Not significant promotions
    Moves slow in a fast pace market

    Advice to ManagementAdvice

    Look at your talent and give them chances
    Move faster

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    Sr Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Responsys full-time (more than 3 years)

    Pros

    friendly environment & nice working culture between peers. And helping teammates.

    Cons

    Communication gap between managers and engineers. Collaborative work & support is missing between sr. managers.

    Advice to ManagementAdvice

    Build morale and confidence in the team.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great potential but too disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Consultant in Chicago, IL
    Current Employee - Product Consultant in Chicago, IL

    I have been working at Responsys full-time (more than an year)

    Pros

    Benefits and salary are great. You get to work interact with some great clients and learn a lot about email marketing from a market leader.

    Cons

    Management is still trying to find its way and is disorganized. The company still has a lot of growing up to do. Lack of career development.

    Advice to ManagementAdvice

    Since the company is so spread out and global, management needs to do a better job of providing a successful work environment for all types of employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Business Operation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Relax and liberal working environment

    Cons

    Need more professional management and

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great place for a bit but lack of career growth possibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Responsys full-time

    Pros

    Good market space
    Growing
    Some good people

    Cons

    Like most growing companies upper management does not know how to properly manage people.
    Very project oriented. Hard to think beyond the next few months.
    Lack of career growth.
    Stock rewards only a very few.

    Advice to ManagementAdvice

    Grow an R&D organization.
    Be agressive in new markets
    Be aggressive in product development

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Good work-life balance, slow pace, not much personal growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    The company is doing great, and takes care of employees, or at least trying to.

    Cons

    Bureaucracy. It's a mid-size company but operates like a big company with all levels of hierarchy in place.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Good start but move on after a couple years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Responsys

    Pros

    - Young, fun team.
    - Good office location
    - Snacks/drinks
    - Flexibility to work from home
    - Okay benefits
    - Good work/life balance (but it depends on the team you're on)
    - Trusted to do your job

    Cons

    - No discussions from manager
    - Managers separated themselves from the people they manage
    - No career path discussions
    - Below Average pay
    - Raises are hard to come by

    Responsys is a good company to get your foot in the door into the email marketing industry. After a couple years of experience you will be able to find a better job with higher compensation elsewhere.

    Advice to ManagementAdvice

    Don't substitute an employee's supervisor (one who discusses their career path/ compensation/ issues etc.) with a "lead" who has no authority to do anything.

    No opinion of CEO
  11. 2 people found this helpful  

    Not terrible but not great either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Account Manager
    Former Employee - Senior Account Manager

    I worked at Responsys

    Pros

    great technology and interesting clients with a nice range of projects

    Cons

    senior management is oblivious to the dysfunction within the "ranks"

    Disapproves of CEO

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