Responsys

  www.responsys.com
  www.responsys.com

Responsys Reviews

Updated December 18, 2014
Updated December 18, 2014
121 Reviews
3.7
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
103 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Not terrible but not great either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Account Manager
    Former Employee - Senior Account Manager

    I worked at Responsys

    Pros

    great technology and interesting clients with a nice range of projects

    Cons

    senior management is oblivious to the dysfunction within the "ranks"

    Disapproves of CEO
  2. 1 person found this helpful  

    Growing Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys

    Pros

    Good people, great product, lots of growth with exciting, fast moving company.

    Cons

    Growing too fast at times, can't keep up with work demand. Many folks taxed causing some low moral.

    Advice to ManagementAdvice

    Keep investing in human capital to ensure there is no burnout.

    Recommends
    Approves of CEO
  3. 3 people found this helpful  

    Good work environment but in need of clear routes for professional growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hayward, CA
    Current Employee - Anonymous Employee in Hayward, CA

    I have been working at Responsys

    Pros

    - Lax work environment.
    - Most coworkers are friendly.
    - Benefits are okay.
    - Most management is respectful.
    - Some flexibility with work times.

    Cons

    - Lack of recognition.
    - There is a lot of hype about how the company is successful and extremely profitable, but it seems that there aren't too many raises.
    - Often times long hours.
    - Often times work is mundane.
    - Sometimes you'll see some workers try to pull "power trips," but that can be anywhere.

    Advice to ManagementAdvice

    - Create transparent means of obtaining raises.
    - Be flexible with work habits (i.e. working from home etc...)
    - Allow employees to draw a line between work and life.
    - Management should follow the 3M company model to spur innovation.

    Approves of CEO
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  5. 3 people found this helpful  

    Responsys is not perfect, but I've never worked anywhere that is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in San Bruno, CA
    Former Employee - Sales in San Bruno, CA

    I worked at Responsys

    Pros

    Responsys has built the most experienced and competent sales team in the email space. The team wants to win and they did. There is a compelling vision that management has laid out but to date they have been unable to execute against that vision. The email marketing space is growing very fast, and this provides opportunities for the people and the company to be very successful if they could execute their vision and keep their top people. I liked the people on my team and we worked hard together. The management team is pretty open to feedback and suggestions, and we used that fact to create a far more open culture at the company than was there previously.

    Cons

    Lack of emotional intelligence of the senior management team.
    Senior sales management has a negative communication style in email particularly, that leaves members of the sales team wishing they would leave the people management to those on the sales management team who are effective at it.
    Product management needs to get their act together. They have consistently under-delivered.

    Advice to ManagementAdvice

    Let your managers manage and think about the company as what it is, i.e. a collection of individuals with different needs and motivations, rather than as a "company" that somehow could succeed divorced from the people who comprise it.

    Management by anything other than data is a waste of everyone's time. Use it to set reasonable expectations for your employees and your board, and realize that you are competing against every other interactive marketing company out there for talent. The talent has the upper hand in your space. Embrace it.

    No opinion of CEO
  6.  

    My experience here has helped me grow professionally and gain new connections/friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Responsys full-time (less than an year)

    Pros

    Open, friendly environment filled with a lot of proactive individuals. People work until they get their projects complete but also know how to balance work and add a bit of team building into the mix.

    Cons

    It really depends on your manager. Since it was recently acquired earlier in the year, there has been some communication gaps.

    Advice to ManagementAdvice

    Make sure your Directors are checking in with their team once in a while.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys (more than an year)

    Pros

    Interesting work , intelligent colleagues, fun workplace

    Cons

    Tiring schedules, release time can be stressful

    Recommends
    Approves of CEO
  8.  

    Very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reading, England (UK)
    Former Employee - Anonymous Employee in Reading, England (UK)

    I worked at Responsys as an intern (more than an year)

    Pros

    The managers are really helpful, encouraging you to do your best.
    The office environment is amazing; whenever it is someone's special event, the company will put money together to get a card or a present, or when someone is leaving, the office will also do something.
    The corporate events have seasonal events (such as the Christmas ball or Halloween Party); these are very good.
    The work life balance is also something that is good as well; the managers encourage that work stays at work.

    Cons

    It is a very high pressure job- the stress can be really intense at time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good place to work but not enough gowth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Consultant in San Bruno, CA
    Current Employee - Senior Product Consultant in San Bruno, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    CEO was great till Oracle acquired

    Cons

    Right now its a mess

    Advice to ManagementAdvice

    There is nothing they can do, its a sinking ship

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Dynamic, fast paced, high growth. Lots of opportunity to make your mark.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in San Bruno, CA
    Current Employee - Senior Financial Analyst in San Bruno, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    People, culture, great product offerings

    Cons

    Various functional executives resistant to managing to their budgets

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Lively environment with can-do attitude

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    Wonderful environment to work in.
    People are passionate about what they do.
    Everyone is willing to help and encourage one another.
    Start up feel

    Cons

    Being acquired by Oracle
    Not THAT much room for growth
    Median salaries
    Location of SF office
    Not much interaction between the offices

    Advice to ManagementAdvice

    Try to keep same start-up feel even though being acquired by Oracle

    Recommends
    Approves of CEO

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