Responsys

  www.responsys.com
  www.responsys.com

Responsys Reviews

Updated November 16, 2014
Updated November 16, 2014
120 Reviews
3.8
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
102 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company for personal growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist
    Current Employee - Campaign Specialist

    I have been working at Responsys full-time (more than an year)

    Pros

    Lots of opportunities to grow and learn in the company
    Management seems to support lateral growth

    Cons

    A lot of referrals means the talent pool is limited to who knows who
    Management tends to support immaturity in co-workers

    Advice to ManagementAdvice

    You can't be friends and a boss to the younger team members.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Depends on department you land in. Favorites are played.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    Good people
    Some departments are better than others.
    Teamwork is not necessarily top priority

    Cons

    Thanks for the small raise. It was like getting the 10 cent an hour raise. I am now earning less due to inflation. I see staff here work hard and generally there is no opportunity to grow. Good to get experience then leave.

    Advice to ManagementAdvice

    Grow your staff.

    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Amazing internship with great people and a lot of growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Enablement Intern in San Francisco, CA
    Current Employee - Sales Enablement Intern in San Francisco, CA

    I have been working at Responsys as an intern (less than an year)

    Pros

    Responsys has a great company culture. Everyone is very friendly, outgoing, open, and interested in helping you learn as much as you can during your time here. Responsys truly works to have everyone succeed as a team. There are a lot of growth opportunities and the work you do as an intern is useful and appreciated. I have learned a lot about the industry and business through talking with other employees about their experience prior to and at Responsys. Through this internship I was able to attend the BootCamp trainings for new hires. This was an amazing experience because not only was I able to gain a deep understanding of Responsys but I was also able to connect with more people throughout the company worldwide and gain serious real world experience of what a job like this would entail. This is a great internship because you are able to dive deep into your specific job, while also constantly learning about other aspects of the company.

    Cons

    The commute from the south bay is long, but definitely worth it to work in the city and at Responsys.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Market leading team & product, very focused on customer success!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in Reading, England (UK)
    Current Employee - Sales Development Representative in Reading, England (UK)

    I have been working at Responsys full-time (less than an year)

    Pros

    -A great team of high calibre people.
    -A superb BootCamp training schedule.
    -Exciting company to work for with a lot of potential for career progression.
    -You won't be the 'new guy' for long, there are always new starters, due to growth.
    -Product is a clear market leading platform.
    -Company is very focused on customer success and customer service.
    -Have already met the CEO twice - they have a good 'small company' feel internally, even though the number of employees has now passed 1000+.

    Cons

    -None to report at this time.

    Advice to ManagementAdvice

    -Continue the 'small company, just with a lot of employees' mentality!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great product, Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development in Reading, England (UK)
    Current Employee - Sales Development in Reading, England (UK)

    I have been working at Responsys full-time (less than an year)

    Pros

    Being new to Responsys I have found the support of the team to be brilliant. Intelligent, creative, fun and friendly people are what makes the company. Everyone is working together towards a shared goal and vision, of promoting and supporting a service that is truly believed in. The company is growing and opening opportunities in line with the market's demand for a first class service.

    Cons

    Nothing to say here at this time

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Working with brilliant and fun people. Senior management needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Responsys full-time

    Pros

    - Very talented, responsible and self-motivated colleagues
    - Everyone's approachable and help each other out, so collaboration is easy
    - Learn very applicable technical skills
    - Don't spend too much time maintaining legacy code. New projects are interesting, exciting and make use of good technologies
    - Pay is okay, and work/life balance is very good. Generally normal work hours
    - People are generally social and fun to hang out with. Social events don't feel like forced obligations

    Cons

    - Senior management very slow to resolve problems for engineers. Engineering with subpar dev environment for 1+ yr
    - Management approach becoming less trustful of engineers just doing their jobs; more micromanagement
    - Benefits not as competitive and getting a bit worse, e.g. recently placed stricter conditions on mobile data plan reimbursement

    Advice to ManagementAdvice

    If you want to retain and attract talents, listen to your people and trust them to do their work well, and improve your compensation and benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Wonderful work environment with Awesome Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Bruno, CA
    Current Employee - Software Engineer in San Bruno, CA

    I have been working at Responsys full-time

    Pros

    Nice pay
    Dynamic team that keeps you expect what to happen every day
    Fast growth of the company

    Cons

    The company is growing stable, so the corporate structure is already set and is less likely to evolve

    Recommends
    Positive Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Very poor morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in San Bruno, CA
    Current Employee - Program Manager in San Bruno, CA

    I have been working at Responsys full-time (more than an year)

    Pros

    Location. Great offices that are fairly new.

    Cons

    Underhanded management team. Going to HR with any complaints is a complete joke. Very underhanded and sneaky.

    Advice to ManagementAdvice

    Please stop encouraging employees to go to glassdoor and post good reviews. Spend your time training managers first.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Sales Development Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in Melbourne (Australia)
    Current Employee - Sales Development Representative in Melbourne (Australia)

    I have been working at Responsys full-time (less than an year)

    Pros

    -Outstanding career opportunities
    -Surrounded by highly ambitious and passionate people
    -Work hard, play hard atmosphere
    -Full barrister style coffee machine in the Melbourne office
    -beer o'clock @ 4 o'clock every Friday's
    -Shared vision: everyone is on the same team working towards a common goal
    -Excellent training and professional development
    -Everyone goes out of their way to help you succeed

    Cons

    There is nothing to say

    Advice to ManagementAdvice

    -continued innovation so we can continue to grow

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Amazing Internship with Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Intern in San Francisco, CA
    Current Employee - Sales Development Intern in San Francisco, CA

    I have been working at Responsys as an intern (less than an year)

    Pros

    Responsys has a great culture. Everyone is outgoing and friendly. There are really smart people that are willing to take time to share their knowledge and answer questions. Everyone around me is looking out for me and leading me in a direction toward success. There is a strong sense of teamwork. The work we do as interns is valued and acknowledged, which is rewarding. I've had the opportunity to listen in on sales calls and meet with people from other departments to hear what they are doing. I'm only halfway through my internship and I've already learned a lot. The city is a fun place to work. I've really enjoyed my time so far at Responsys.

    Cons

    The commute is far, but worth it.

    Recommends
    Positive Outlook
    Approves of CEO

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