Responsys Reviews

Updated August 22, 2014
Updated August 22, 2014
118 Reviews

3.9
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
102 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Team to help me out with Onboarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Sales Development Representative  in  New York, NY
    Current Employee - Enterprise Sales Development Representative in New York, NY

    I have been working at Responsys full-time for less than a year

    Pros

    I have been with Responsys for 3 weeks now and I am very happy. Both my manager and my director were in constant contact with me even before I even started my position. This was nice and helped me feel comfortable coming in on my first day. My manager and team has been very attentive and answered all my questions about the material. I am very excited to continue to pursue my career here at Responsys.

    Cons

    I think that the on boarding handbook could use some fine tuning but aside from that I thought the on boarding has been great

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Sr Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Responsys full-time for more than 3 years

    Pros

    friendly environment & nice working culture between peers. And helping teammates.

    Cons

    Communication gap between managers and engineers. Collaborative work & support is missing between sr. managers.

    Advice to ManagementAdvice

    Build morale and confidence in the team.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Responsys is a great young company that is growing every day and provides a phenomenal work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist  in  Chicago, IL
    Current Employee - Campaign Specialist in Chicago, IL

    I have been working at Responsys full-time for more than 8 years

    Pros

    Good pay
    A lot of opportunity
    Good management layer
    The best people in the industry
    Industry leader
    Great culture

    Cons

    Rapid growth can be a challenge
    A lot of new people every day
    Some teams operate in silos

    Advice to ManagementAdvice

    Continue to focus on innovation and the people that do the work.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Growing market, good company, good opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    Good opportunities to improve and modernize the product while learning new things in the process. People are friendly professional and smart.

    Cons

    A few people who don't understand innovation can be slow to approve new ideas resulting in bottlenecks that can stifle progress. This is changing but not as quickly as it should.

    Advice to ManagementAdvice

    Be receptive to new thinking and remember good ideas can come from unexpected places.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great team and on-boarding process

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys full-time

    Pros

    I have only been with Responsys 3 weeks and I can already say I have received some of the best training in my experience yet. My manager has worked closely with me since day 1 but has also given me the necessary space to learn and absorb the material. The company intranet itself offers a wealth of knowledge. It is a young, driven, and team oriented place to work. I feel like I have been here for years and am excited for my opportunity to grow within.

    Cons

    So far I have no complaints.

    Recommends
    Approves of CEO
  7.  

    Great potential but too disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Consultant  in  Chicago, IL
    Current Employee - Product Consultant in Chicago, IL

    I have been working at Responsys full-time for more than a year

    Pros

    Benefits and salary are great. You get to work interact with some great clients and learn a lot about email marketing from a market leader.

    Cons

    Management is still trying to find its way and is disorganized. The company still has a lot of growing up to do. Lack of career development.

    Advice to ManagementAdvice

    Since the company is so spread out and global, management needs to do a better job of providing a successful work environment for all types of employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Fast paced, growing company, lots of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist  in  San Francisco, CA
    Current Employee - Campaign Specialist in San Francisco, CA

    I have been working at Responsys full-time for more than a year

    Pros

    Good Compensation, room for growth

    Cons

    Need to keep pace with hiring

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    3 years in, this is still the best employment experience of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    I have been working at Responsys full-time for more than 3 years

    Pros

    The people are incredibly bright and enjoyable. This starts at the executive level, and is pervasive throughout the whole company. The quality of the people, which has always been great, continues to improve. Clients see a meaningful difference in the power of Responsys' relationship marketing capabilities, and pay a premium for those strengths.

    The outlook for Responsys is excellent. The company is grabbing market share away from antiquated competitors in its core email marketing business, and is leveraging its strength in customer data management to apply its strength in targeting and personalization to emerging channels like display, mobile and social.

    The company prefers to promote from within, so once you're onboard, the sky is the limit when it comes to career advancement.

    Cons

    Nothing significant comes to mind.

    Advice to ManagementAdvice

    Accelerate investment in emerging channels. Maintain the culture and high standards for hiring.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Intern  in  San Francisco, CA
    Current Employee - Business Development Intern in San Francisco, CA

    I have been working at Responsys as an intern for less than a year

    Pros

    Great people, lots of opportunities, easy to learn about whatever you want. The people are so helpful and genuinely want you to succeed here, and they will do whatever they can to get you where you need to go. Great location, stocked snack room, and occassional work events. I had a lot to talk about when interviewing for my next job, and they definitely have opportunities within the company with a high growth rate. The only reason I didn't stay was because the new job I found was much closer to home and I wouldn't have to take the train to the city everyday. The history of interns here is pretty incredible, most coming from top schools and either staying at the company or going to large organizations like Twitter.

    Cons

    My only con was the commute from the south bay, but everything else is great!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Fantastic people that will be your best friends if you want them to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Services  in  San Francisco, CA
    Current Employee - Professional Services in San Francisco, CA

    I have been working at Responsys full-time for more than 3 years

    Pros

    Location, location, location. You can't get better than the location for the S.F. office. Very young group with lots of energy. You work way over 40 hours per week but you can learn all about email marketing. Work from home is allowed.

    Cons

    Very limited opportunity for career growth. Use this place as stepping stone to advance your career. Work two years and move on. Do not expect a high paying wage for the kind of work you do.

    Advice to ManagementAdvice

    You need to take care of your people. Every since the company went public you have forgotten to pay salary increases across the board. There are some employees here that have not gotten a pay raise or promotion in three years.

    Recommends
    Negative Outlook
    Approves of CEO

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