Restoration Hardware

www.restorationhardware.com
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Restoration Hardware Reviews

Updated July 3, 2015
60 reviews filtered by
  • Corte Madera, CA
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3.1
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Recommend to a friend
Approve of CEO
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Gary Friedman
21 Ratings

Pros
  • I met some great people that have become good friends (in 16 reviews)

  • The discount is great but the furniture is too expensive to make purchases often (in 8 reviews)

Cons
  • Core Values are not a part of the culture yet (in 30 reviews)

  • exceptional expectations of workload and work-life balance (in 13 reviews)

More Pros and Cons

60 Employee Reviews

Sort: Popular Rating Date
  1. Great place to work!

    Current Employee - Associate Relations Leader in Corte Madera, CA
    Current Employee - Associate Relations Leader in Corte Madera, CA

    I have been working at Restoration Hardware

    Approves of CEO
    Approves of CEO

    Pros

    This is a company that truly lives and breathes its core values. As a leader in the home office, I can honestly say that the onboarding process was top notch. My leader cares about my growth and development. I love coming to work each day because I am surrounded by smart, creative, and down to earth people. RH is a fast pace and always changing environment, but that's what makes it invigorating, fun, and worth while!

    Cons

    There are none. This is a great place to work!


  2. Contract Department Account Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Corte Madera, CA
    Former Employee - Anonymous Employee in Corte Madera, CA

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Very friendly, fun & inviting environment. The RH "campus" is gorgeous and makes
    You feel happy to work there!

    Cons

    Structure & roles change a lot, which can be a bit confusing and frustrating.

    Advice to Management

    Have a clear consider plan for The department and let the team know more details and be involved in decisions for changes.


  3. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Corte Madera, CA
    Current Employee - Sales Associate in Corte Madera, CA

    I have been working at Restoration Hardware part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible Hours, Great Design team

    Cons

    With Luxury Retail comes snotty customers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Poorly Managed Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Corte Madera, CA
    Former Employee - Anonymous Employee in Corte Madera, CA

    I worked at Restoration Hardware full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Many smart, hard-working employees
    Cool Product
    Higher than average pay

    Cons

    No training
    Lack of teamwork
    Finger-pointing and upper management gossiping behind closed doors
    Absolutely zero work - life balance
    Unrealistic expectations
    High Stress (Expect to go into every meeting feeling like you are on trial for some unknown crime)

    Advice to Management

    Do a complete restructure.


  6. Helpful (2)

    Great name, unsatisfactory quality of life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contract in Corte Madera, CA
    Former Employee - Contract in Corte Madera, CA

    I worked at Restoration Hardware full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Client that buy love the brand are obsessed and the merchandise is beautiful. Close commute from the city to the Home Office, and the occasional employee only sample sale

    Cons

    Contract division is demanding and very taxing. Chug the kool aid and you will do fine, otherwise forget it. The culture is a bit pretentious, and every item is too overpriced

    Advice to Management

    be mindful of the amazing talent in the room


  7. Director of HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Human Resources in Corte Madera, CA
    Former Employee - Director of Human Resources in Corte Madera, CA

    I worked at Restoration Hardware

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    RH is truly an amazing place to work. To be able to work with so many creative, driven and dedicated people was a wonderful experience.

    Cons

    There weren't any. RH is an amazing company.


  8. Helpful (3)

    Warning!... Avoid like the plague.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Corte Madera, CA
    Former Employee - Anonymous Employee in Corte Madera, CA

    I worked at Restoration Hardware

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Colleagues, that is really all.

    Cons

    -Salary (Add 10k to your offer, if they can't agree, don't accept).
    -Employee Discount (40% off regular price items, 20% off sale).
    -Lack of trainings.
    -Outdated Software.
    -High turnover.
    -No work / life balance. They want you to work 13-15 hour days, everyday, and expect you to come in on weekends, even some holidays.
    - Only 10 paid holidays.
    -Everyone blames each other.
    -Last minute tasks, they expect you to finish a 5 hours project in 30 min.
    -No communication, zero.

    Advice to Management

    Management is laughable.


  9. Helpful (5)

    Not Worth the Headache, Work for William Sonoma

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Corte Madera, CA
    Current Employee - Anonymous Employee in Corte Madera, CA

    I have been working at Restoration Hardware full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Hard to say.....
    Some really smart people
    Free fruit on Monday
    Sample sale

    Cons

    High turnover leads to shoddy work product and long hours to fix
    Too many chiefs, not enough indians
    Benefits are terrible - no 401k match or employee stock purchase plan
    Half the holidays of a normal company - "because it's retail"
    Low pay
    Favoritism big time
    Blurred lines between personal and professional relationships
    IT department and systems are a joke....internal customer service is non-existent
    Did I mention pretentious people?

    Advice to Management

    All these 5 star ratings were posted by HR, internal "initiative" to up their rating


  10. Helpful (1)

    Merchandising Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Coordinator in Corte Madera, CA
    Current Employee - Merchandise Coordinator in Corte Madera, CA

    I have been working at Restoration Hardware full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company. Learned a lot. Fast paced.

    Cons

    Long hours making work/life balance hard.

    Advice to Management

    Be more open to others' ideas/suggestions


  11. Helpful (2)

    Beautiful stores and innovative products.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandising in Corte Madera, CA
    Former Employee - Visual Merchandising in Corte Madera, CA

    I worked at Restoration Hardware full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Amazing new items and big gorgeous stores with new ways of looking at how to show case items. CEO is determined to be Ralph Lauren or better.

    Cons

    Horrible over controlling upper level management. Very micromanaged from every level at the top. Horrible customer service and focus. Constantly watching over every detail that almost stops the process or moving forward in any project. Horrid to work with.

    Advice to Management

    Allow people to work for you and do things that they know how to do. Get involved by saying "thank you" and not watching over every move as if it will sink the project.



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