Restoration Hardware

www.restorationhardware.com
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Restoration Hardware Reviews

Updated April 19, 2015
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2.8
254 Reviews
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Recommend to a friend
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Gary Friedman
56 Ratings

Pros
  • I met some great people that have become good friends (in 16 reviews)

  • The discount is great but the furniture is too expensive to make purchases often (in 8 reviews)

Cons
  • Which I would say Bravo as this is, invoking the Core Values People Asset to a tee (in 30 reviews)

  • Work life balance and benefits are fine but could be better (in 13 reviews)

More Pros and Cons

Employee Reviews

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  1. Great company driven by great values!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restoration Hardware

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the people and the values.

    Cons

    None. Great place to work.

    Advice to Management

    None. Amazing leadership.

  2. RH is a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restoration Hardware

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    values, people, product, merchandising, team

    Cons

    nothing! Very satisfied. Every company has opportunities to work on, and RH diligently works on these opportunities.

  3. Great Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Virginia (South Africa)
    Former Employee - Sales Associate in Virginia (South Africa)

    I worked at Restoration Hardware part-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They actually mean what they say with their core values. It was a little cheesy at first, but we discussed them every morning during a meeting and management really worked to make the store work as a cohesive unit. Management also spent quality time with each individual on a regular basis to ensure they enjoyed what they were doing and could make recommendations on what to fix.

    Cons

    Customers, but that's retail for you.

    Advice to Management

    Keep it up!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    The Sky's the Limit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Corte Madera, CA
    Current Employee - Anonymous Employee in Corte Madera, CA

    I have been working at Restoration Hardware full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    RH's core values of Quality, Service, People, and Innovation is well noticed in the work environment. One value that stands out is quality. Working along side my co-workers, I observed their strive for perfection whether it be as simple as making copies to designing the products. So far, management have encouraged feedback and valued opinions. The culture definitely avoids the cubical lifestyle and promotes self growth.

    Positives:
    People
    Core Values
    Work Environment
    Generous Discounts

    Cons

    There are moments when production and projects are slow but when they're not, be expected to work hard and at times, long hours. RH is a fast pace environment and at times can be challenging. The benefits and pay are improving but not quite on par with some other companies.

    Negatives:
    Long Work Hours
    Improve on Pay / Benefits
    Limited Remote Work

    Advice to Management

    Reading the other reviews, I noticed the discrepancy between HQ and retails. I would suggest rebuilding that relationship to promote success from all fields to improve on sales exponentially. Earning your employees trust and happiness is definitely key. Once achieved, establish programs or events that will cater to the growth of your employees. (i.e. classes, picnics, seasonal events)

  6. Restoration Hardware

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Restoration Hardware

    Recommends
    Recommends

    Pros

    No dress code they say "if you would wear it to the gym, don't wear it here!" But you can walk to work through a monsoon and you will still be accepted in to do your job and get paid.
    Really nice people work there.

    Cons

    So boring after a while
    Somebody is monitoring you every second

    Advice to Management

    Management is great

  7. Very "zen" environment. Loved my fellow employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in New York, NY
    Current Employee - Part Time Sales Associate in New York, NY

    I have been working at Restoration Hardware part-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay. They put their employees ahead of the customers.

    Cons

    The customer has to pay shipping charges which is a daily complaint. Would be nice if the company could change that.

    Advice to Management

    Discussing why I left my job with EVERYONE was no one elses business. Did not appreciate coming to work the next day for everyone to be discussing it. Very awkward.

  8. Helpful (1)

    Best company culture I have ever worked for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Restoration Hardware full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved my career with this company.

    Cons

    None. Amazing engaged senior management.

  9. Restoration Hardware Home Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Corte Madera, CA
    Current Employee - Anonymous Employee in Corte Madera, CA

    I have been working at Restoration Hardware full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people! Everyone who works here is awesome! The best group of people around!
    Everyone really lives the values. It't not like other companies that talk about them but don't live them.
    The location is amazing. Easy commute and beautiful campus.

    Cons

    A better benefits selection would be nice.

  10. Innovative Values based company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leadership in Corte Madera, CA
    Current Employee - Leadership in Corte Madera, CA

    I have been working at Restoration Hardware full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best thing about working for RH by far are the people. Everyone is very passionate about the brand and pushing our company to the next level. The values are a big part of RH culture and you definitely feel that working here. Every day is different and it's a company that moves quickly, but values opinions of everyone, regardless of level. It's exciting to work for a company who isn't following other companies - and who takes risks.

    Cons

    RH is not super structured - so things can be a little chaotic at times. There are a lot of last minute changes so you need to be able to be very flexible.

  11. Dynamic position with great opportunities and flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restoration Hardware full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love working here. The people are wonderful. Outstanding culture, values, and beliefs that associates truly live by. I've received multiple opportunities to expand my role and take on more responsibilities. My leaders support me learning and developing myself. The work space is beautiful and features RH furniture.

    Cons

    Very fast paced and find out about things very last minute. This obviously works for some and not others. Work life balance and benefits are fine but could be better.

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