Restoration Hardware Reviews

Updated August 31, 2015
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310 Employee Reviews

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  1. Helpful (2)

    Gallery Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Gallery Associate in Salt Lake City, UT
    Former Employee - Gallery Associate in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Restoration Hardware full-time (More than 3 years)

    Pros

    I worked with good people, I liked the innovation with the big galleries, and that setting, new modern product coming, the job was not especially hard.

    Cons

    The management was horrific, people complained about everything. (customers and employees) The head office/company does not care or invest in anyone. They only value you now if you are a designer. Gary Friedman is disgusting.

    Advice to Management

    Invest in your employees.


  2. Helpful (6)

    Not sharing the wealth with anyone below Director level

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Corte Madera, CA
    Former Employee - Anonymous Employee in Corte Madera, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Restoration Hardware full-time (More than 5 years)

    Pros

    The company has an amazing product line. Discounts for associates - very good. Depending on who you work for, you have opportunities to floursih and grow your skill set.

    Cons

    Does not match 401K, High Turnover, Love us or leave us attitude. Governs by intimidation and chaos. Its a popularity contest there. If you are part of the "In" crowd you are safe...for a while

    Advice to Management

    Learn to manage to your values...think you have lost sight of it.


  3. Helpful (8)

    Not Worth It - I wish I read these reviews before accepting job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Development in Corte Madera, CA
    Current Employee - Product Development in Corte Madera, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Restoration Hardware full-time (More than a year)

    Pros

    amazing sample sales (but only about twice a year), beautiful corporate office, pay is decent (but not nearly enough when you consider all the negatives!!)

    Cons

    company has no respect for work/life balance, high turnover, a lot of unhappy & frustrated people, limited benefits (no 401K match) and few holidays, incompetent and bully executives keep getting promoted and never reprimanded. Negative and reactive culture. Culture is very pretentious, but there are a few gems of coworkers who are "normal" (but most leave!). To survive you have to have a very thick skin. Little opportunity to move up unless you leave or switch departments.

    Advice to Management

    Please have us review our own managers and provide feedback--there is no open way to critique and improve our own leaders.


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  5. Helpful (1)

    Sales & Design Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly, upbeat, sophisticated company with the same kind of management and clientele. When company is successful, it is shared with the employees.

    Cons

    Leaders have favorites and give them the best opportunities.


  6. Contract Department Account Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Corte Madera, CA
    Former Employee - Anonymous Employee in Corte Madera, CA

    I worked at Restoration Hardware full-time (More than a year)

    Pros

    Very friendly, fun & inviting environment. The RH "campus" is gorgeous and makes You feel happy to work there!

    Cons

    Structure & roles change a lot, which can be a bit confusing and frustrating.

    Advice to Management

    Have a clear consider plan for The department and let the team know more details and be involved in decisions for changes.


  7. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    salary, cool company, nice office, nice people

    Cons

    difficult to move around/up, overwork


  8. Enjoyed my time here

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Enjoyed my time at RH, mostly because of the amazing team I was able to work with. Our gallery leader really cultivated a team of people that worked really well together. I left on good terms for a new opportunity but still am in contact with a large portion of those employees. The gallery is gorgeous and leaders tried really hard to keep everyone motivated. We had potlucks, raffles, contests etc to take some of the grind out of the retail part of the job

    Cons

    At the end of the day, it's a job in high-end retail. With that comes a host of issues that really have nothing to do with the company and more to do with the kind of work. Related to the company, there were communication issues regarding availability of inventory etc

    Advice to Management

    Stick to those values your have us learn. They're great and if everyone in the company lived and breathed them like my gallery leader did, the company would be even more successful than it is now.


  9. Equipment operator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Restoration Hardware full-time

    Pros

    Awesome team that works well together.

    Cons

    Just opened up so kind of slow.


  10. Growing Pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Design Consultant in Roswell, GA
    Former Employee - Sales and Design Consultant in Roswell, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Restoration Hardware (Less than a year)

    Pros

    Great Product! Very high end and luxurious! Loads of Potential!

    Cons

    Don't get paid much to sell such expensive furniture.

    Advice to Management

    Follow your leadership Triangle goals don't just talk about them. Walk the Talk! Lead by example.


  11. Great place to work!

    Current Employee - Associate Relations Leader in Corte Madera, CA
    Current Employee - Associate Relations Leader in Corte Madera, CA
    Approves of CEO

    Pros

    This is a company that truly lives and breathes its core values. As a leader in the home office, I can honestly say that the onboarding process was top notch. My leader cares about my growth and development. I love coming to work each day because I am surrounded by smart, creative, and down to earth people. RH is a fast pace and always changing environment, but that's what makes it invigorating, fun, and worth while!

    Cons

    There are none. This is a great place to work!



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