Resurgent Capital Services Reviews

Updated June 16, 2015
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3.6
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Tim Grant
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18 Employee Reviews

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  1. Strong culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Greenville, SC
    Current Employee - Management in Greenville, SC
    Recommends
    Positive Outlook

    I have been working at Resurgent Capital Services full-time (More than 8 years)

    Pros

    Great culture where leadership is open to creativity and ideas from all levels. Very balanced work environment with an obvious "quality of life."

    Cons

    The business can be up and down due to the nature of the industry, but something new always seems to be around the corner.

    Resurgent Capital Services Response

    Jun 29, 2015 – Sr. Talent Acquisition Manager

    Thank you so much for your feedback, our great culture and "work life balance" is extremely important to us! Thank you for your 8+ years of service, we look forward to spending many more with you! ... More


  2. Helpful (1)

    Good company to work for. They care about their employees but can tend to under pay in the market.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great senior staff and company direction. Small business and entrepreneurial feel. Good benefits.

    Cons

    Below average pay. Technically Resurgent is a debt collector so not working in the best thought of industries.


  3. Helpful (1)

    It's the kind of work that makes you want to take a shower as soon as you get home.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Management in Greenville, SC
    Former Employee - Executive Management in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Resurgent Capital Services full-time (More than a year)

    Pros

    The only pro I can think of is location and accessibility to downtown restaurants. If you like working for a company that buys bad debt for three cents on the dollar and services that debt in a very efficient and effective way you will be happy here.

    Cons

    Resurgent Capital Services buys bad debt for pennies on the dollar and then attempts to collect on that debt. They are the vultures of the finance world. They pick the bones and carcasses of bad debt for those last few dollars.

    Advice to Management

    Please consider a business that adds value to society instead a preying on it.

    Resurgent Capital Services Response

    Jun 29, 2015 – Sr. Talent Acquisition Manager

    We are sorry for your concerns with the industry, we are glad to hear that your issues are not directly with Resurgent Capital Services.


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  5. Great Place to Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Greenville, SC
    Current Employee - Data Analyst in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Resurgent Capital Services full-time (More than 5 years)

    Pros

    Best employees to work with, great culture, benefits (including onsite gym and clinic) and nice location downtown. Resurgent is heading in the right direction and has a lot of opportunities.

    Cons

    I don't believe there is any, I think when there is an issue- things get addressed quickly.

    Advice to Management

    Thank you for all you do for us. It's great to work for management that is down to earth and accessible.

    Resurgent Capital Services Response

    Jun 29, 2015 – Sr. Talent Acquisition Manager

    Thank you so much for the great feedback! We hope to continue to add unique and exciting benefits for all our employees to enjoy. We understand a great company starts with our management and we will ... More


  6. It is a great company to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Greenville, SC
    Former Employee - Data Analyst in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly environment, career opportunities, detailed evaluations.

    Cons

    may not have too much room for creativities

    Advice to Management

    Keep doing your good job, Resurgent!

    Resurgent Capital Services Response

    Jun 29, 2015 – Sr. Talent Acquisition Manager

    Thank you so much! We are working on adding more opportunities to bridge our employee's talents with the current needs of the business. More to come in the near future :-)


  7. My time at Resurgent was exciting, fulfilling, and provided many opportunities for growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greenville, SC
    Former Employee - Anonymous Employee in Greenville, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Resurgent Capital Services full-time (More than 5 years)

    Pros

    People and management are excellent; benefits are good; location is great; communication is practiced from management down; live and practice the published company values

    Cons

    Resurgent is always in a state of change, which is why one of the company tenants is to be nimble. If you don't like change, you may not fit the culture at Resurgent.

    Advice to Management

    Keep up the good communication to all employees.

    Resurgent Capital Services Response

    Sep 15, 2014 – Sr. Talent Acquisition Manager

    Thank you so much for the feedback! Our leadership strives to provide communication to employees and we appreciate you pointing this out. We take pride on striving to be innovative and embrace ... More


  8. Helpful (1)

    Great career opportunities and great people at Resurgent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greenville, SC
    Former Employee - Anonymous Employee in Greenville, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Resurgent Capital Services full-time (More than 3 years)

    Pros

    I had my doubts about joining this company as I had heard that there was a lot of turnover, which I thought would mean unhappy employees. But I was surprised and glad to find out that Resurgent actually treats its employees with respect and offers great career opportunities. Resurgent is committed to developing itself through developing its employees, who are treated as an important resource for the company.

    Cons

    The only downside of working for Resurgent is that the industry is considered by many to be one that is not "professional" and somewhat seedy - however, the people I worked with were very professional and always committed to helping consumers (customers) resolve any issues that they had.

    Advice to Management

    The advice I would offer management is to keep doing what you are doing - continuing to find niche markets and new markets and pursue different opportunities. Resurgent seems like an entrepreneurial company even though it is becoming more mature as a company. The employees have faith in the senior management and know that Resurgent will continue to strive to be on the cutting edge of the businesses that they are pursuing.

    Resurgent Capital Services Response

    Sep 15, 2014 – Sr. Talent Acquisition Manager

    Thank you so much for the feedback and advice. We take pride on finding niche markets and trying different business ventures. We are proud to have such great to our wonderful committed and talented ... More


  9. Helpful (1)

    Not terrible..not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Management Analyst in Greenville, SC
    Current Employee - Operations Management Analyst in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Resurgent Capital Services full-time (More than 3 years)

    Pros

    Good life to work balance Lots of growth Good interaction with business managers and senior management Easy access from 385 and Greenville area Good parking

    Cons

    Very high turnover Corporate politics play a pretty large role in promotions, mainly outside hires. Rather mundane day to day Low pay compared to average

    Advice to Management

    Hire people with a competent skill set, not the cheapest people you can find.


  10. Helpful (1)

    It started off being a great place to work, but towards the end of my employment it started to go down hill.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Representative in Greenville, SC
    Former Employee - Inbound Customer Service Representative in Greenville, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Resurgent Capital Services full-time (More than a year)

    Pros

    Great coworkers and work schedule.

    Cons

    Low compensation and lack of knowledgeable team leaders

    Advice to Management

    This company needs to try to promote more from within instead of hiring managers and supervisors who need extensive training.


  11. Down hill fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Greenville, SC
    Current Employee - Data Analyst in Greenville, SC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Resurgent Capital Services full-time (More than a year)

    Pros

    Some really good people to work with and good learning opportunity. The culture when I started was awesome.

    Cons

    It is utter kaos. Part of the company being bought out. Very high stress level. The culture has gone away. There is very little room to grow and move up in the company. HR will not even contact you when you apply internally. It is just pure frustration. It is why I am moving on to another company. People are put into Management roles that have no business being there and zero training for them.

    Advice to Management

    Provide a better plan for advancement within the company. Have HR actually contact you when you apply for a position internally. When someone tells you they are going to do something for you career wise, back that up instead of avoiding it!



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