Revel Systems Reviews

Updated June 1, 2015
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3.3
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Lisa Falzone
38 Ratings

42 Employee Reviews

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  1. Helpful (4)

    Great Vision from directors of company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Temporary Employee in San Francisco, CA
    Current Employee - Temporary Employee in San Francisco, CA

    I have been working at Revel Systems full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fastest growing company with something new every month going on which is really fun. By far one of the greatest company's I have worked for in a while. Leadership has a solid vision for the company and it shows with the latest announcements of raising 100 million and getting one of the largest companies to replace their product with Revel's product. Intuit just picked Revel for their POS system and this is just amazing in my eyes. I have seen others hating on Revel and not sure why. They are now worth half a billion dollars.

    Cons

    Younger crowd which brings on a lot of rumors and hence silly replies on here. Growing pains due to fast growth and because of that can be a bit disorganized

    Advice to Management

    Choose to focus on selling deeper into industries that we have already done the features for. I love how the founders sit with everyone and tell them the story of Revel when they first are hired.


  2. Helpful (9)

    CEO Needs To Go

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Revel Systems full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pretty good product. Definitely an industry leader within the iPad POS space. CTO is crazy smart. Staring to hire grownups.

    Cons

    CEO. She is a boss not a leader. Has absolutely no concept of how to positively motivate employees. She leads by fear. Absolutely no work-life balance. In her opinion, she owns you. No personality, no ability to speak publicly (actually painful to watch) no charisma.

    Advice to Management

    Investment firm, replace CEO with someone who actually knows what they are doing.


  3. Helpful (11)

    Just like Office Space, but without Jennifer Aniston

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Nowhere, OK
    Former Employee - Technical Support Engineer in Nowhere, OK

    I worked at Revel Systems part-time (Less than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Free food, travel, bar in the office (which you will need).

    Cons

    Hard to know where to begin. Took six separate interviews and over a month and a half to land the job. They could probably find a CEO in less time (which they should). My immediate manager (third one in six months), was great. One of the nicest guys I have ever worked with. CEO was clueless and immature. CTO was just plain creepy. Would not want to be left alone in a room with either one of them. Product was extremely buggy. They hire a crack team of Romanian programmers who are constantly "improving" the product, but each improvement breaks something else that was previously working. Product is extremely complicated, frustrating and counter intuitive. Customers constantly calling support in a panic after losing thousands of dollars in receipts, and the only solution is to delete and reinstall the app. Worked in support until I was asked to spend a week training my outsourced replacements in Manila. Was told to my face by the CEO that my job was secure, then laid off the next day. Honestly, I couldn't have been happier. And oh yeah, like everyone says, most of the positive reviews are fake. I saw them submitting one myself when I worked at the main office. You can always tell the fake reviews because everything is spelled wrong.

    Advice to Management

    Why bother giving advice. They wouldn't listen anyway.


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  5. Helpful (1)

    Great experience with a growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    I have been working at Revel Systems full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Revel treats their employees great. Overall, there are many opportunities and the company is going at such a rapid pace.

    Cons

    There is a lot of technical information to learn. Less cold calling but more consultive sales which was hard for me to get used to

    Advice to Management

    Everything is fine just keep being adaptable


  6. Helpful (1)

    Industry leader, top startup

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Revel Systems

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best technology and business model, no real competition, amazing growth ahead

    Cons

    Lean staffing, typical startup growth challenges

    Advice to Management

    Company leading the POS industry. Technology ahead of industry, no real competition. Strong leadership from female CEO with unique vision, execution and operational skills. CTO is brilliant and can do anything, from product strategy to writing code. The founders built a real company and business from scratch and have close pulse on the business and industry. Huge deals done, with enormous growth ahead. Company transitioning from early stage to mature organization. No place to hide for mediocre people, you either perform or you fail. Wide range of opportunities for high performers (company likes to promote internally if people can do it and want to do more). Unusual combination of top investors, leading technology and strong business model. This company has the leadership and tools to expand beyond POS and control commerce.


  7. Helpful (12)

    Don't believe the positive reviews, they aren't real, and you do not want to work at Revel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Revel Systems

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Easy commute to work, that's all I can think of.

    Cons

    Revel has an OK product, but it's way overpriced and their customer service is a joke. It's also somewhat buggy, and new versions don't seem to make it better. This is why they will never be the dominant player in this marketplace. There is a lot of fear in the atmosphere because everyone's afraid of being reprimanded or fired at the whim of the dictator/CTO who has the biggest ego of anyone I've known.

    Advice to Management

    None, you wouldn't do anything.


  8. Helpful (12)

    By far, the worst place to work...ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in San Francisco, CA
    Former Employee - Anonymous in San Francisco, CA

    I worked at Revel Systems full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I guess the food, which they reduced to a couple of days a week and always runs out.

    Cons

    Terrible leadership, insufficient pay, the reward for good work is more work. No recognition for anything. People work hard instead of taking a step back and trying to work smart.

    Advice to Management

    Bring in a new CEO that can actually manage the company. This place is a disaster.


  9. Helpful (4)

    Come work with very entrepreneurial people and make impact everyday – Awesome company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in San Francisco, CA
    Current Employee - Developer in San Francisco, CA

    I have been working at Revel Systems full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are great at promoting from within if you prove yourself! As a very fast pace growing company, there is great opportunity for anyone that raises a hand to take on extra responsibility. It is a very fun place to work but people also get their work done. People who do well are extremely motivated and hungry. Revelers are fun, down-to-earth people, humble, and we have great team parties and events.

    Cons

    The office is about quite a commute for me so that is a draw back. Like any startup in a hot space, you must be comfortable with uncertainty. If you can't learn new features and new systems quickly it may not be a good fit. Revel is starting to feel more like a big company which is good because its becoming more structured although some departments still need more structure. Unfortunately its no longer a company where you know everyone by name.

    Advice to Management

    I’d love to see more career guidance and mentor-ship. I think it would be great to have more all hands meetings and more trainings. Get a bigger building as the walls are shrinking here in SF.


  10. Helpful (5)

    Great Place to Work and Excel in Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in San Francisco, NM
    Current Employee - Inside Sales Representative in San Francisco, NM

    I have been working at Revel Systems full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment and culture are amazing. I’ve met some of my best friends here. The company does very interesting work. You fee like your work is relevant when you work here because of the nature of the company's work. The people are nice and down to earth. I like how it’s a real product that will help people. You learn a lot while working here.

    Cons

    People are assigned a lot of work and the clients are very demanding. Dealing with small business owners that are very price conscious can be difficult. Sometimes it gets very hot in the office and it can be hard to get work done when the AC is broke, but I know its being fixed.

    Advice to Management

    Get Air Con fixed. Raise more money so we can expand faster


  11. Helpful (6)

    Amazing future potential for real growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Revel Systems full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Professional growth is supported by senior management when aligned with company direction. I feel valued by my manager and senior management. I never have a boring day at work and thrive because I am provided the flexibility to own projects and solve problems! The consistent flow of innovation coming out of engineering is mind blowing. Very good benefits/perks for a small company.

    Cons

    Given this is a true start up/ small growth company, it is not for everyone. If you function best in a stable, static environment and/or need a very clear directives to work from, you would not be happy at Revel. As with other start ups I have worked at, there aren't many others performing the same function so I can't truly be off-grid for very long.

    Advice to Management

    Look into adding a 401k plan.



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