Revel Systems

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Revel Systems Reviews

Updated Jul 3, 2014
All Employees Current Employees Only

3.4 37 reviews

53% Approve of the CEO

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Lisa Falzone

(34 ratings)

56% of employees recommend this company to a friend
37 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    A company that pretends its on the cutting edge..

    Anonymous Employee (Former Employee) San Francisco, CA

    Pros- There were a few great connections I made at Revel that I will carry with me moving forward.

    Cons- not sure what people are talking about when saying 'Huge Growth'...
    - don't get fooled, the leadership is horrible. CEO is a joke.
    - Revel is a follower in an overcrowded space with one distinct leader.

    Advice to Senior ManagementMy advice is to step down and bring in truly inspirational and innovative leaders that know how to drive a company forward and keep people happy. Obviously based on what others have said here, you are not doing a good job.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Immature and dishonest leaders will lead to demise

    Senior Sales Representative (Former Employee) San Francisco, CA

    ProsThe people who work there are smart and motivated.

    ConsZERO opportunity for personal growth. Management has no ability to think of the big picture, they lack any business sense, and will lead to the company's demise. Knowing how the leaders encourage their staff to create fake LinkedIn profiles of employees has me to believe most of the positive reviews on Glassdoor are real. Turnover recently has been astronomical lately because they do not value the employees.

    Advice to Senior ManagementStep down and let a business minded individual take the company to the next level.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    8 people found this helpful  

    Don't be fooled.

    Anonymous Employee (Current Employee)

    ProsI would say free lunch but even that is terrible.

    Cons- zero leadership
    - no mentors
    - disorganization
    - long hours
    - below industry standard compensation
    - lack of communication
    - no follow through
    - no work life balance...

    Advice to Senior ManagementStep aside and let someone who knows what they're doing take over.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    9 people found this helpful  

    Unorganized chaos, C-Level in way over their heads, awful management top to bottom

    Sales Account Executive (Former Employee) San Francisco, CA

    ProsGreat experience to know what not to look for in your next company.

    Mostly the superficial things at Revel are pretty cool.

    Cool patio. Bar. MacBook Airs, lunches everyday and a $10 per diem if you eat outside of the office.

    ConsThe company has such a buggy product they can't scale support. Extremely compacted product with zero training.

    CTO is an ego maniac and awful for culture. The CEO is nothing short of a dud.

    People were getting thrown under the bus at all times including some awesome employees that a successful company would want to keep. Shocking and political moves for sure.t

    Upper management attributes to a toxic environment like no other organization I've worked at.

    Suffering extreme turnover.

    Benefits are below average.

    Expect to work the holidays.

    I can go on and on. Most of the positive reviews are written by the same people who write their blog.

    Advice to Senior ManagementMove out the way. You guys have your stake now let someone withe experience turn something very promising around. Give people a chance and some training. The culture was so toxic.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Mismanagement, micromanagement, and constant stress

    Account Executive (Current Employee)

    Pros-Great team of coworkers who all get along, probably because the working conditions are so harsh
    -Free food and some other OK perks
    -An actual potentially good product

    ConsWhere to begin? This company is managed by people who have no idea what they are doing, with few exceptions (unfortunately not the CEO or CTO). The expectation is that everyone work 24/7 for less than minimum wage and if you don't like that, then you are ungrateful and are subsequently fired. Granted, it is a startup, and long hours are the norm, but people shouldn't be yelled at for leaving early when we've already been there for 12 hours.

    Revel's sole focus is to sell, almost always over promising to the customer, without checking in with engineering to see is this is possible, especially for Enterprise clients. But when your base is based almost solely on commission, I guess it is somewhat understandable.

    The only people that succeed in this company are ones who are good at faking a smile on their face, will just agree with the CEO or CTO no matter what they say, and tells the CEO their every move. The micromanagement by the CEO is unbelievable. Probably because she does nothing else than go on Facebook all day and check Salesforce, she is constantly in everyone's business over the most minute things instead of focusing on the bigger picture. She likes to say that she does work and we all should respect her, but yet no one can name one thing she has actually contributed to the company.

    Advice to Senior ManagementEveryone there is motivated, it isn't about motivation to work harder in order to be successful, it's about believing in the vision of the company, which Revel is severely lacking. A vision is not "A Revel POS in every shop," something the CEO and CTO fail to realize.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Worse job ever

    Sales Account Executive (Former Employee) San Francisco, CA

    ProsAmazing product that at the time was extremely visionary. I would say that except for a few select people in this company that the people here generally seemed to care for each other (maybe because everyone was working 80 hour weeks)

    ConsWhere do you start. How about EXTREMELY bad leadership. It's great having a young CEO if she has the intelligence and vision to lead a company. Unfortunately Lisa is more like a teenager than a CEO, utterly clueless on anything business related and more likely to throw a tantrum than do something constructive (slight exaggeration, but you get the point). If the rumors are correct this is the reason why Groupon bought Breadcrumb and not Revel.
    Everyday in the company you hear of trails with major chains and it really feels like Revel is going places. Too bad that most of these deals disappear with ineffective support and continual problems. If you ever want proof just ask how many full service restaurant clients they have had for more than a 6 months (a hand full at most).
    Once upon a time Revel had the most up and coming product in the industry. Through poor leadership, technical problems and bad support this company did not live up to my expectations. While I was there I saw unbelievable employee turnover and people literally crying with frustration. I really gave everything I had to Revel, 80 hour weeks included and at the end of it my resignation was one of the happiest points of my life.
    There are so many other things that I could say about Revel, but I think the most helpful is this.
    Don't get caught up in the hype and do your homework (ask about employee turnover, problems etc).

    Advice to Senior ManagementFind a new CEO and then you might be able to Revelup!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    If you want to be micro-managed by inexperienced children, this is the place for you.

    Business Development (Former Employee) San Francisco, CA

    ProsDecent product in a red hot market.

    ConsBe wary of the reviews written by the management/internal team members (dictated by the founders) that tell you if you're motivated you will do well. I am extremely motivated and have no issue putting in 90 hour work weeks. I have been a top producer everywhere I've worked until Revel and have never had an issue with my seniors or lack of work ethic.

    That being said, Revel only wants button pusher yes men. They say they want entrepreneurs. They say they want creativity. Yet if you bring either to the co-founders and they did not originate the idea, it will get shot down and you will be told it's a "waist" of time. The CTO is very smart with technology and security yet he is spread extremely thin and is not a manager. The CEO is the most inept, incompetent individual I've ever worked with; let alone for. The entire company realizes this but is afraid to speak out for fear of losing their job. I wasn't and I don't regret it. Leaving Revel was one of the best decisions I've ever made.

    The management believes that if they continue to hire sales people the company will prosper. They are not concerned with their customers experience which is a huge problem in my opinion. The support team is underpaid, under staffed and over worked. They will tell you about huge deals they've landed and say they're an enterprise business yet the majority of big accounts they land have already left due to inadequate service/support.

    Loyalty is also not rewarded. I've witnessed several key employees, who had been at the company since it's founding and because they voiced their opinions, were fired. Not to mention as they continue their hiring spree, new hires are put in more senior positions than folks who have been at the company for some time and given more equity. It's a very unsustainable business model.

    The product road map is also a mystery. As an employee you will be told that Revel will be the next Google and to "RevelUP". However only the CTO, CEO and lead engineer really know what the company's plans are going forward.

    Don't let this review make you think I'm a bitter, whining, slacker. I assure you I am not. I came to Revel for all the right reasons and was very enthusiastic and excited. Within three months that was beaten out of me because I realized nothing was going to change. I was more frustrated than I've ever been in my career as are most of the employees that have been there longer than three months.

    Do your research. Do your homework and do your due diligence. Apply at your own risk.

    Advice to Senior ManagementListen to your employees, really listen. Be more transparent and open with your work force. Don't be afraid to pay people who are good and loyal to your business. Stop the attrition! Respect your team, don't treat them as an expense. No company has ever gone on to great things that didn't keep talent around and organically grow for the long haul.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Horrible work environment with an extremely high turnover

    Anonymous Employee (Former Employee) San Francisco, CA

    Prosnone, the company does not care about its employees. If you like being micromanaged and taken advantage of, then this is the place for you.

    Consvery long hours, low pay, very poor management structure, horrible work/life balance. Revel's management acts like 8th grade schoolgirls and has no real leadership.

    Advice to Senior ManagementListen to you employees, dont let your ego's get in the way

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Incompetent know-nothings got ahold of a computer

    Anonymous Employee (Former Employee) San Francisco, CA

    ProsSmart idea for a market ripe for a change.
    Downtown Financial District location.

    ConsCTO knows nothing about the market, audience, or domain for the industry the company is engaged in, yet Insists on controlling everything, while actively ignoring the advice of those hired for their experience and knowledge in these same markets and domains.
    CEO has the maturity of a jilted, middle-school tween who neither understands nor comprehends the basics of proven, successful startup techniques and methodologies. Responds like a pouty, vengeful juvenile when confronted by those with proven success in management, staff motivation, marketing, and finance.
    Both have grand illusions of creating a work environment akin to Steve Jobs and Apple, yet neither knows the first thing about how to motivate professionals or foster genuine creativity.
    Delusions of grandeur overshadow the prospect of what was initially a promising technology.

    Advice to Senior ManagementStep aside and let the grownups do the real work.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Chaos and Inexperience

    Anonymous Employee (Current Employee)

    Pros"tech start up" sounds cool to others.

    ConsComplete lack of communication at every level.

    Advice to Senior ManagementImplement well thought out policies, and stick with them. Department heads should actually know how to lead and advocate for their teams.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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