Reynolds American
3.1 of 5 226 reviews
www.reynoldsamerican.com Winston-Salem, NC 5000+ Employees

Reynolds American Reviews

Updated Jul 2, 2014
All Employees Current Employees Only

3.1 226 reviews

                             

64% Approve of the CEO

Reynolds American Chairman, President, & CEO Daniel M. Delen

Daniel M. Delen

(36 ratings)

52% of employees recommend this company to a friend
226 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Great benefits, Good starting pay, and for the most part great team members"
    in 32 reviews
  • "work life balance becomes a little more geared towards work"
    in 11 reviews
Cons:
  • "There is almost zero work/ life balance"
    in 13 reviews
  • "Watch your back, senior management in information management have a problem with communicating the truth"
    in 14 reviews
  • Show more review highlights

Reviews

    4 people found this helpful  

    If you can put up with little white lies of management then not too bad

    Territory Manager (Current Employee)
    Chicago, IL

    Prosflexible hours and controlling own territory

    ConsSmugness of senior management and no advancement if you've been a territory rep more than 5 years.

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    2 people found this helpful  

    Awesome Company!

    Anonymous Employee (Former Employee)

    ProsTeamwork atmosphere
    Coaching method of leadership
    Room for growth

    ConsLong grueling hours
    Conveying and making sure business trends with Customers can be tedious

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    • Culture & Values
           
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    2 people found this helpful  

    Great Culture; Lack of possibility for advancement

    Territory Manager (Current Employee)
    Washington, DC

    ProsStable Job; easy job; Current focus is speaking to consumers all day about our products. If you feel any qualms about talking about tobacco this is not the job for you. Great work like balance

    ConsNot a lot of opportunity for advancement. Currently focused on reaching a demographic mixture in the company rather than raw talent.

    Advice to Senior ManagementFocus on action not talk. Someone may talk a big game but do not execute anything at all. Take account managers out of position that do not perform. The Company pays well, put that money towards keeping people that perform. Keep up the coaching style of Managers, most are very supportive.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Ok Company

    Territory Sales Manager (Current Employee)

    Prosgreat training
    flexibility in schedule
    good benefits
    company car and gas

    Conslack of transparancy in promotion process
    lots of carrot dangling
    pros really depend on immediate manager

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    2 people found this helpful  

    Good place to work for

    Territory Manager (Current Employee)
    Monroe, LA

    ProsGood Money and Benefits - challenging

    Constough ride alongs with management

    Advice to Senior Managementhang in there guys

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Good if you have a good manager

    Anonymous Employee (Former Employee)

    ProsCompany Car, gas card, insurance, lots of vacation time, schedule can be flexible, good starting job out of college

    ConsMicro-management, dirty work conditions, ignorant retailers, unrealistic outlook on the future of tobacco, hard to get promoted unless you are a "favorite"

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Corporate America at its finest

    Retail Marketing Development (Former Employee)

    ProsThe Pay was great, but then they changed it

    ConsUpper level management does not see you as a person

    Advice to Senior ManagementNothing is perfect n people do make mistakes

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Scared to lose your job, always.

    Anonymous Employee (Former Employee)
    Winston-Salem, NC

    ProsInteresting place to try to find a way to fit in with insane amounts of governmental regulations to stop you from doing your job. Always keeping you on your toes.

    ConsToo many layoffs. Over the last 5 years, the company has shrunk so much that people are overloaded. Additionally, IT is just inundated with work at all times, and there is never a chance to rest. You'll often work way too many hours and never get promoted for your efforts. Then, after all you've given up for the company, you'll be booted because they need to cut more jobs.

    Advice to Senior ManagementStop laying people off so you can take other stupid risks like buying companies that produce products to help your consumers stop using your product.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Sales

    Sales Representative (Current Employee)
    Atlanta, GA

    Prospay and benefits, car, travel

    Conslimited mobility, deal with contracts

    Advice to Senior Managementnone

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    1 person found this helpful  

    I just started about a month ago and so far so good

    Territory Manager I (Current Employee)
    Albany, NY

    ProsCompany Car, free gas for business and personal use, great benefits. You are your own boss. My co- workers are amazing.

    ConsNothing yet, but I've heard rumors of micro-management

    Advice to Senior Managementcommunication in my section is great, my co-workers are amazing, keep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Reynolds American reviews and ratings — including employee satisfaction and approval rating for Reynolds American CEO Daniel M. Delen. All 226 reviews posted anonymously by Reynolds American employees.