Reynolds American

  www.reynoldsamerican.com
  www.reynoldsamerican.com

Reynolds American Reviews

Updated December 18, 2014
Updated December 18, 2014
243 Reviews
3.4
243 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
47 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 34 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)


Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great starting point, experience builder/

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager III
    Former Employee - Territory Manager III

    I worked at Reynolds American full-time (more than 5 years)

    Pros

    Ongoing training and development. Opportunity to travel, but not all the time. Steady company that gives you all the tools to be successful. Despite selling a product that is in decline, you never feel as if massive cuts are coming.

    Cons

    Dirty job, must be willing to get your hands dirty. No real opportunity for advancement, but the salary is decent and increases with time.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Don't apply if a lot of Sales Expirence!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager I
    Current Employee - Territory Manager I

    I have been working at Reynolds American full-time (less than an year)

    Pros

    promise of good salary, car benefits

    Cons

    - They are really looking for kids out of college without real Sales expierence
    - YOU MUST RELOCATE!!!

    Advice to ManagementAdvice

    Hire professional Sales people

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager III in Philadelphia, PA
    Current Employee - Territory Manager III in Philadelphia, PA

    I have been working at Reynolds American full-time (more than 3 years)

    Pros

    As long as you work hard and stay focused on the overall goals you will be rewarded. Company fully invests in talent and those willing to work hard.

    Cons

    Very competitive environment, you have to wait your turn in some instances where there is a surplus of talent and limited openings at the next level

    Advice to ManagementAdvice

    Create mid-level positions or offer projects to those looking to elevate there skill set to ease the burden of wait time.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I was a Territory Manager III, great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager III in Mid City West, PA
    Former Employee - Territory Manager III in Mid City West, PA

    I worked at Reynolds American full-time (more than 3 years)

    Pros

    Great benefits:
    1. Retirement
    2. Car
    3. Fuel Card
    4. Insurance
    5. Vacation

    Pay was great for first job out of college.
    You'll learn a lot as a Territory Manager

    Cons

    Ever changing environment...strategies change on a dime, you need to be versatile, and adaptable to succeed

    Advice to ManagementAdvice

    Micro management can be an issue, focus more on empowering your people.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    It may seem great BUT ....................

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager in New York, NY
    Former Employee - Territory Manager in New York, NY

    I worked at Reynolds American full-time (more than 3 years)

    Pros

    Company vehicle, good insurance benefits, 5 day work week

    Cons

    If you are not the boss's pet - forget it !
    Every so often, they do some serious lay offs
    Expect to be told to move when they feel like it and not for a promotion

    Advice to ManagementAdvice

    You get rid of very good people without batting an eye and it is very interesting that your figures take a significant hit. Open your eyes and see why some people get let go - was there a casting couch involved ?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Incredible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (more than 3 years)

    Pros

    Great work environment, extensive training

    Cons

    must be mobile to move up in the company

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Very good sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trade Marketing Representative in New Orleans, LA
    Former Employee - Trade Marketing Representative in New Orleans, LA

    I worked at Reynolds American full-time (more than 8 years)

    Pros

    Work life balance. Salary. Company Car. Good Management.

    Cons

    Tobacco industry. Really, not much else.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    It all depends on who your manager is:)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II in San Francisco, NM
    Current Employee - Territory Manager II in San Francisco, NM

    I have been working at Reynolds American full-time (more than an year)

    Pros

    Flexible work schedule, good benefits, room for advancement

    Cons

    often end up working 60hrs/week, management demonstrates strong favoritism

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Territory manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (more than 3 years)

    Pros

    good pay and benefits. work on your own for the most part which could be good or bad depending you your personality

    Cons

    its a cigarette company.....advancement is not as fast as they make it out to be.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Fantastic Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II in Seattle, WA
    Current Employee - Territory Manager II in Seattle, WA

    I have been working at Reynolds American full-time (more than an year)

    Pros

    Compensation is excellent for entry-level (new-hires get $43,000 base pay plus performance based annual bonus, very nice company car and free gas, company matching 401k, reimbursements for cell-phone and internet). The company invests heavily into the training and development of skills in their employees. The skills they want you to use may seem pointless due to the incompetence of the people you deal with on a day to day basis at the Territory Manager position, but they are preparing you for the next level when you are in control of large accounts of 20+ stores. I have seen some comments that there is no advancement opportunities or you must "play the corporate game" in order to be promoted, simply not true. You have to be personable and apply the skills that they spend so much money teaching you, welcome to real-life. Flexible with work hours and you plan your own week. 17 days paid vacation upon hire and free to use them whenever you want (no black-out dates). Job security is great. Very laid back culture with the company and they know how to have fun, work hard-play hard culture.

    Cons

    Work can become monotonous after you get your territory in order. Dealing with employees of convenience stores is not the most prestigious job, but again, you must use "people" skills to get what you need.

    Advice to ManagementAdvice

    Do not move new-hires across the country, try to keep them more local to their home cities, even regional relocations would be better.

    Recommends
    Positive Outlook
    Approves of CEO

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