Reynolds American Reviews

Updated June 30, 2015
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3.3
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Recommend to a friend
Approve of CEO
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Susan M. Cameron
10 Ratings

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 34 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)

Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Pros and Cons

264 Employee Reviews

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  1. Territory Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American full-time (More than 5 years)

    Pros

    personal use of vehicle including gas, insurance and maintenance. large yearly bonus.

    Cons

    Brown nosing is required to move up in the company. Some stores are in bad locations (safety concerns).

    Advice to Management

    Many managers are difficult to work for/with.


  2. Helpful (1)

    Great Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great Benefits for entry level. Bonus structure at the end of the year. Company car and gas card provided. Decent work-life balance.

    Cons

    Job enjoyment can be based on your manager. Can be lonely working from the road. Must stay at location for 3 years to advance to another location either laterally or by promotion. Make sure you are okay living in assigned territory for at least 3 years.


  3. Helpful (1)

    Excellent Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Reynolds American (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training is top notch, resources needed to accomplish the goals always available.

    Cons

    There are no relevant cons you would not find anybody else to work.


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  5. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American full-time (More than 8 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Colleagues, compensation, sharing of best practices

    Cons

    Work-life balance, upper management, industry

    Advice to Management

    AVPs and up: 1) Better alignment of expectations with reality. 2) Be more supportive of regional management; allow them to coach oppose to you interfering. 3) Be mindful of your audience as your words can at times be perceived as being condescending.


  6. Helpful (1)

    Potential for growth with mobility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company car, training, 401k, bonus, independence

    Cons

    Work load is increasing and difficult to balance. Compensation needs to be raised to accommodate increasing demands. Continuous training would be beneficial. Expense money needs to be updated to reflect current rates. More flexibility with relocation.


  7. meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    easy job, flexible schedule and good compensation

    Cons

    poor managment. lack of transparancy for advancement/lateral moves

    Advice to Management

    focus on retaining good talent, rather than framing yourself in the best way


  8. RJ employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and vacation packages.

    Cons

    Full week is on 37.5 hours


  9. too much politicis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Des Moines, IA
    Current Employee - Anonymous Employee in Des Moines, IA

    I have been working at Reynolds American full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great pay, amazing benefits, biggest 401k ive ever heard of (give 3 match 6 for a total of 9). free car, insurance, and gas make the job easy, flexible, very worth it.

    Cons

    Promotion process is really bad. The company politics are just brutal! There should be a much less subjective way to decide on promotions from positions. Most life time TMs have given up hope and are doing just enough not to get yelled at.


  10. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the people, great benefits and salary. The organization thrives on promoting within and provides strong robust training to help your advancement

    Cons

    Learning how to balance work and everyday life


  11. Territory Manager III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Company car, benefits, office from home

    Cons

    Controversial industry. If you do not enjoy direct switch selling to consumers at retail then this is not the job for you.

    Advice to Management

    Stop over thinking and analyzing things. This business is not rocket science.



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