Reynolds American Reviews

Updated July 24, 2015
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3.4
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Recommend to a friend
Approve of CEO
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Susan M. Cameron
14 Ratings

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 34 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)

Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Pros and Cons

269 Employee Reviews

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  1. AWESOME JOB - MUCH BETTER OUTSIDE OF SALT LAKE CITY!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager I in Salt Lake City, UT
    Current Employee - Territory Manager I in Salt Lake City, UT

    I have been working at Reynolds American full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free car, free gas, free insurance, good pay, $9k bonus! Total pay almost $50k w/free car. I am still fairly new but highly recommend staying OUTSIDE OF SALT LAKE CITY! From what I hear this company is awesome, but my manager = not so good; indecisive; try's to micro-manage but fails; if you get the opportunity, take it! Short days, take it easy, just be seen at every visit :)

    Cons

    Simply the roll of the dice and whether you end up with an awesome manager like some that I have heard about; or a not so awesome manager (i.e. SLC, UT = entirely incapable of leading)!

    Advice to Management

    Time for some changes in the Salt Lake City Area. Account Management & Division Management! Highly recommended as I believe the two managers collude against employees (my peers feel the same way)!


  2. Rj Reynolds

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Car and bonus plus computer

    Cons

    Promotion based on manager liking you

    Advice to Management

    Be nicer


  3. More work Same money

    Current Employee - Territory Manager III in Albany, NY
    Current Employee - Territory Manager III in Albany, NY

    I have been working at Reynolds American full-time (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    Company Car, free gas, good vacation.

    Cons

    With this acquisition, we are doing twice the work for the same amount of pay.

    Advice to Management

    Try using positive reinforcement once in a while. You focus on the negative then repeat yourself 100000 times. Always looking for something wrong. I recently got scolded because a sign was crooked. My Advice to management is to SETTLE DOWN, we are out here on the front line, taking a beating from this recent acquisition. The last thing we need is you yelling at us for something that is out of our hands.


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  5. Administrative Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work, Great wellness program, onsite clinic (free of charge to employee), work out facility

    Cons

    The organization is a flat one - hard to move up


  6. Territory Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American full-time (More than 5 years)

    Pros

    personal use of vehicle including gas, insurance and maintenance. large yearly bonus.

    Cons

    Brown nosing is required to move up in the company. Some stores are in bad locations (safety concerns).

    Advice to Management

    Many managers are difficult to work for/with.


  7. territory manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Salesmmanager in South Florida, FL
    Former Employee - Sales/Salesmmanager in South Florida, FL

    I worked at Reynolds American

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    not very many.... too numbers oriented ..not a people Co.

    Cons

    ......numbers oriented.....don't work with employees


  8. Helpful (1)

    Great Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great Benefits for entry level. Bonus structure at the end of the year. Company car and gas card provided. Decent work-life balance.

    Cons

    Job enjoyment can be based on your manager. Can be lonely working from the road. Must stay at location for 3 years to advance to another location either laterally or by promotion. Make sure you are okay living in assigned territory for at least 3 years.


  9. Helpful (1)

    Excellent Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Reynolds American (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training is top notch, resources needed to accomplish the goals always available.

    Cons

    There are no relevant cons you would not find anybody else to work.


  10. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American full-time (More than 8 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Colleagues, compensation, sharing of best practices

    Cons

    Work-life balance, upper management, industry

    Advice to Management

    AVPs and up: 1) Better alignment of expectations with reality. 2) Be more supportive of regional management; allow them to coach oppose to you interfering. 3) Be mindful of your audience as your words can at times be perceived as being condescending.


  11. Helpful (1)

    Potential for growth with mobility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company car, training, 401k, bonus, independence

    Cons

    Work load is increasing and difficult to balance. Compensation needs to be raised to accommodate increasing demands. Continuous training would be beneficial. Expense money needs to be updated to reflect current rates. More flexibility with relocation.



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