Reynolds American Reviews

Updated July 26, 2015
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270 Employee Reviews

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  1. Territory manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    good pay and benefits. work on your own for the most part which could be good or bad depending you your personality

    Cons

    its a cigarette company.....advancement is not as fast as they make it out to be.


  2. Helpful (1)

    Senior Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Culture Great Benefits Good Work Environment

    Cons

    Promotions are slow to come in Finance


  3. Helpful (3)

    Good Company for young people, not a long term career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager III in Richmond, VA
    Former Employee - Territory Manager III in Richmond, VA

    I worked at Reynolds American full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Company Car, good pay and benefits, no weekends, great company meetings.

    Cons

    Very aggressive and competitive people. If you are over 35 years old, you will be pushed to the side and never promoted. It is based on education, and self promotion, experience and customer service are no longer rewarded.

    Advice to Management

    Stop trying to make the company younger, education is not always as important as experience in every situation.


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  5. Helpful (1)

    The salary is great, the job is dirty.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager III in Fresno, CA
    Former Employee - Territory Manager III in Fresno, CA

    I worked at Reynolds American full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay, nice vehicles, plenty of vacation time.

    Cons

    Working in liquor stores, in bad neighborhoods gets old. You will earn every penny. There is a clear division between TM's and upper management. Some managers behave like high school cliques. If you report a problem with a manager to work place practices, you can be certain nothing will be done. Myself and 3 other team members reported a manager several times, with no results. Turn over is ridiculous. Work load is tremendous and difficult to keep up with if you are doing the job well.

    Advice to Management

    Step off of the "high horse" please.


  6. Helpful (2)

    Tobacco Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Grand Rapids, MI
    Former Employee - Territory Manager in Grand Rapids, MI

    I worked at Reynolds American full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great Pay, Car, Travel, Bonus, Home Office

    Cons

    Some Managers are Nazis and take their job to serious.

    Advice to Management

    Hire better Regional Directors


  7. Helpful (1)

    HR Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winston-Salem, NC
    Former Employee - Anonymous Employee in Winston-Salem, NC

    I worked at Reynolds American full-time (More than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The company offers great pay and benefits including health, dental education assistance, flex time, etc. I had the opportunity to work with some wonderful co-workers.

    Cons

    The company frequently downsizes so layoffs happen every couple of years. Ongoing employees frequently have long tenures so there is little opportunity for advancement made more pronounced because of the diminishing number of positions caused by downsizing. People smoke in the office.


  8. Helpful (2)

    Awesome experiences and opportunities have been provided to me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Winston-Salem, NC
    Current Employee - Director in Winston-Salem, NC

    I have been working at Reynolds American full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I am allowed to do my work without constant oversight. I have the opportunity to help other employees

    Cons

    Work-life balance is very challenging!

    Advice to Management

    Continue to be transparent and provide opportunites to high performing employees.


  9. Helpful (1)

    Great experience and training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and salary. Flexible work schedule and excellent training. Day to day work is generally not difficult

    Cons

    Travelling often depending on the territory, sometimes national decisions don't translate well to the individual locations.

    Advice to Management

    A little more flexibility in terms of contracts would be nice


  10. Helpful (1)

    Good place to work, especially starting your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager II in Chambersburg, PA
    Current Employee - Territory Manager II in Chambersburg, PA

    I have been working at Reynolds American full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent pay (especially for young people fresh out of college) Good bonus Great Car benefit! personal use/ spouse use Opportunity to get 2 raises (6% and then 8% in 3 years) If you have good management, day to day can be great, pretty easy! Good time off benefits good health/401K Good sales rep experience

    Cons

    Have to play the "game" to get promoted Industry is taboo... people say some interesting things about you You have to be mobile... which can be really good or really bad in gas stations all day, not the most glamorous work

    Advice to Management

    Don't micro manage and TM's will be happier


  11. Helpful (1)

    Great starting point but don't stay long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Winston-Salem, NC
    Former Employee - Senior Director in Winston-Salem, NC

    I worked at Reynolds American full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay and benefits, but don't think it's long term. You'll start off much higher but in the long haul you'll make less, unless you can move up every 3 years max. don't wait longer than that. You don't have to be a rocket scientist to work there, so it's a great "start out" company. They will provide a lot of training that you will eventually want to take someplace else.

    Cons

    Once you work in tobacco, in many cases when you go to move on, other companies will question your judgement due to the fact you worked for a tobacco co. It unfortunate and based on ignorance, but true. Long term growth and advancement will NOT be as fast with other CPG's if you are a result oriented hard working, innovative type person.

    Advice to Management

    This is a more top down style run company versus a bottoms up company. Get in make friends and sound good and you'll do well. Used to be a very result oriented company. They do not value longer term experience due to the potential long term cost of longer term employee's. It more of a what have you done for me lately management style. Upper management rarely changes, reducing opportunity at the higher positions.



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