Reynolds American

www.reynoldsamerican.com
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Employee Reviews

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  1. 2 people found this helpful  

    Awesome Company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Pros

    Teamwork atmosphere
    Coaching method of leadership
    Room for growth

    Cons

    Long grueling hours
    Conveying and making sure business trends with Customers can be tedious

  2. 2 people found this helpful  

    Great Culture; Lack of possibility for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Washington, DC
    Current Employee - Territory Manager in Washington, DC

    I have been working at Reynolds American full-time (more than 5 years)

    Pros

    Stable Job; easy job; Current focus is speaking to consumers all day about our products. If you feel any qualms about talking about tobacco this is not the job for you. Great work like balance

    Cons

    Not a lot of opportunity for advancement. Currently focused on reaching a demographic mixture in the company rather than raw talent.

    Advice to ManagementAdvice

    Focus on action not talk. Someone may talk a big game but do not execute anything at all. Take account managers out of position that do not perform. The Company pays well, put that money towards keeping people that perform. Keep up the coaching style of Managers, most are very supportive.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Ok Company

    Current Employee - Territory Sales Manager
    Current Employee - Territory Sales Manager

    I have been working at Reynolds American full-time (more than 5 years)

    Pros

    great training
    flexibility in schedule
    good benefits
    company car and gas

    Cons

    lack of transparancy in promotion process
    lots of carrot dangling
    pros really depend on immediate manager

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  5. 2 people found this helpful  

    Good if you have a good manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Pros

    Company Car, gas card, insurance, lots of vacation time, schedule can be flexible, good starting job out of college

    Cons

    Micro-management, dirty work conditions, ignorant retailers, unrealistic outlook on the future of tobacco, hard to get promoted unless you are a "favorite"

    Doesn't Recommend
    Negative Outlook
  6. 2 people found this helpful  

    Good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Monroe, LA
    Current Employee - Territory Manager in Monroe, LA

    I have been working at Reynolds American full-time (more than 8 years)

    Pros

    Good Money and Benefits - challenging

    Cons

    tough ride alongs with management

    Advice to ManagementAdvice

    hang in there guys

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Corporate America at its finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Retail Marketing Development
    Former Contractor - Retail Marketing Development

    I worked at Reynolds American as a contractor (more than a year)

    Pros

    The Pay was great, but then they changed it

    Cons

    Upper level management does not see you as a person

    Advice to ManagementAdvice

    Nothing is perfect n people do make mistakes

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Scared to lose your job, always.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Winston-Salem, NC
    Former Employee - Anonymous Employee in Winston-Salem, NC

    I worked at Reynolds American full-time

    Pros

    Interesting place to try to find a way to fit in with insane amounts of governmental regulations to stop you from doing your job. Always keeping you on your toes.

    Cons

    Too many layoffs. Over the last 5 years, the company has shrunk so much that people are overloaded. Additionally, IT is just inundated with work at all times, and there is never a chance to rest. You'll often work way too many hours and never get promoted for your efforts. Then, after all you've given up for the company, you'll be booted because they need to cut more jobs.

    Advice to ManagementAdvice

    Stop laying people off so you can take other stupid risks like buying companies that produce products to help your consumers stop using your product.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Sales

    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA

    I have been working at Reynolds American full-time (more than a year)

    Pros

    pay and benefits, car, travel

    Cons

    limited mobility, deal with contracts

    Advice to ManagementAdvice

    none

  10.  

    Overall review of working for RAI Services Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Winston-Salem, NC
    Current Employee - Financial Analyst in Winston-Salem, NC

    I have been working at Reynolds American full-time (more than 10 years)

    Pros

    RAI Services Company provides excellent compensation and benefits.

    Cons

    RAISC only wants employees who are certified in their field and let employees with 20+ years of experience go.

    Advice to ManagementAdvice

    Many years of experience and loyalty to the company are leaving the company. New employees who are hired do not possess the loyalty and dedication of the long time employees. This company will end up with more "chiefs" than "indians" and no loyalty and dedication it once had. The newer employees do not have a reason to remain with the company as the salaries are much lower now than in the past. Management is more task oriented than people oriented. This company used to be a great company to work for, and the culture has changed to the point where each employee is looking to "step on the toes" of the other employee to get ahead.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    I just started about a month ago and so far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager I in Albany, NY
    Current Employee - Territory Manager I in Albany, NY

    I have been working at Reynolds American full-time (less than a year)

    Pros

    Company Car, free gas for business and personal use, great benefits. You are your own boss. My co- workers are amazing.

    Cons

    Nothing yet, but I've heard rumors of micro-management

    Advice to ManagementAdvice

    communication in my section is great, my co-workers are amazing, keep up the good work

    Recommends
    Positive Outlook

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