Reynolds and Reynolds Reviews
Updated Jan 31, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 259 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 222 ratings
Chairman & CEO |
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Pros
You get a paycheck and medical benefits
Original Reynolds employees are good to work with.
Sadly anything pro to add to this list no longer exists after the company was sold,
Cons
Threatened with Termination of Employment on a weekly basis.
No promotions or transfers to other departments.
No Salary Increases unless you're a new hire who is so underpaid compared to other original Employees, your raise will be minimal and only for your first year.
Management has no clue on how to operate this corporation.
Being a salesperson or account manager is only temporary if you don't close any significant deals
which is almost impossible as most customers hate the company and just about all other car dealers know to avoid, doing business with Reynolds & Reynolds.
Pros
Working with the real Reynolds employees not the UCS knock offs.
Cons
Job knowledge is optional
Doing what you are told supersedes all else.
supervisors and upper management do not even know there employees just stats on a sheet ( field workers )
walking a tightrope on hourly wage violations.
every employee handbook section ends with any violation will have disciplinary actions and or termination
summed up fear and intimidation, if they could get away with corporal punishment they would.
Advice to Senior Management
Retire and let someone run the place.
Pros
-Friendly People
-Great Management
-Nice Facilities such as Cafeteria and Gym
-Very Professional Work Atmosphere
-You work with top of the line products in your industry which makes your job easier as selling the best beats pitching inferior products.
Cons
-Low pay even for internship standards and high employee turnover.
Advice to Senior Management
Keep doing what you are doing in terms of managing and training people as you guys do a great job with that. Although if you wish to retain more talent you should probably raise your salaries.
Pros
This is a decent place for someone fresh out of school looking for a first career. In the IT department, you can move up to an Engineering-level position pretty quickly if you work hard.
The people here are mostly nice and the company does a pretty good job of holding social events where you can meet people and make friends. Lots of young people working here, so that's a plus too, if you're young as well.
Cons
Once you get a little bit of experience there, its time to get out and find a new job. They don't do a good job of training and developing their Engineering-level IT personnel. Training budget is non-existent.
Compensation is TERRIBLE. I cannot stress that enough. You get really pitiful raises, even if you are promoted time and time again (as I have been). I'd say for an Engineer-level IT employee, compensation is about 40-50% below the industry average.
IT management is competent and reasonable, but upper-management demands cost reductions at any price. Be prepared to work with outdated, second-rate technology.
Advice to Senior Management
Take care of your people better. Your company is constantly losing its most talented people because they're that are quickest to realize how poorly they are being treated/compensated.
Pros
Nice facility, working conditions, cafe and gym. But the regulations issued by the owner make it a very controlled environment.
Cons
Absurd rules and the threat of being laid off at any moment, make this a tense place to work.
Advice to Senior Management
Take their heads out of their asses, so they can see how they are destroying this company.
Pros
treated like a human being and not a Marine soldier.
Cons
My personality did not fit there needs.
Advice to Senior Management
When I was hired back in 1970, the company was just starting to grow in the EDP field. Management operated as family. They seemed to believe in Colenel Patterson's philosphy that you dont throw employees away by firing them. It was a good 15 years spent at R&R. The problem was I did not have a strong management personality nor was a slick looking sales rep.
I am flabbergasted to read all the employee dissatisfaction. Going private was good only for Brockman and for him to go borrower more money is a big risk. Mr Bockman you got to start treating your employees like they are human beings and not Marine foot soldiers.
Pros
The hire people with little or no experience. Could be a good starter job.
Cons
Worked for this company for many years and here are my thoughts: It is a very totalitarian type atmosphere. Management is very stuck in its ways and typically those who don't rock the boat and have seniority are promoted. Low starting pay for most positions. Promotions are often given without pay raises. Nicotine drug policy is bias; they say its a "no tolerance" policy, but if they like you, they will keep you around. Benefits have been decreasing and employee cost for these benefits have been rising for the last several years (even before the 2010 medical care bill). Employee benefits and pay raises are usually the first target for cost cutting. They almost always fight against giving unemployment benefits (had to do this a lot while working there). A&M is their largest competitor in the B/CS area for employees and they usually offer better initial pay, benefits, and pay raise schedule than R&R.
Pros
- Steady and secure place to work, for the most part
- They will hire employees with little to no experience
- There are some good people there (and if you are lucky, you will work for one)
- Good job experience in some departments
- Programming and Sales departments are treated better than other departments (these departments are Reynolds bread and butter and are treated as such by receiving better initial pay, more frequent pay raises, and department perks compared to other departments)
- 2 weeks vacation with 3 weeks after 5 years and 4 weeks after 10 years
- 100% 401k matching up to 6%
Cons
- Poor upper management that don't want to rock the boat (with a few exceptions, most are long time employees that have just survived the years while the more talented and motivated employees have long left)
- The company culture is a big turn off for many and management is stuck in its ways socially, professionally and politically, and they push this mentality onto their employees.
- Many cubical farms (need I say more)
- They will hire people with little to no experience (which can be a con when working with these people)
- Low starting pay for most positions
- High stress (management often over stresses issues that could be dealt with in a more calm, effective and efficient manner, which goes back to the "poor upper management" issue)
- Programming and Sales departments are treated better than other departments (other departments typically start at lower pay and receive smaller and fewer pay raises compared to them, and less department perks)
- Depending on the department, there may be a lot of 45+ hour work weeks
- Many departments under pay their employees based on experience, performance, and position (There is not a set pay schedule in most departments and promotions are often given without a pay raise. You may need to push management for decent raises and may even need to threaten to quit to be properly compensated.)
- Benefits and perks have been decreasing over the years (the medical insurance is one of the worst rated by Consumer Reports and upper management DOES look at medical costs paid out by the company per employee)
Pros
They have a cafeteria and fitness center. Scheduling time off was not a hassle. For part timers, it was a good way to have a set schedule.
Cons
No one walks around with a smile on their face. It is simply a depressing place to work. There is no reason to work here.
Advice to Senior Management
Some advice I can give is definitely try to make it possible to encourage employees to want to do a good job. Employees need to be taken care of better.
Pros
Good training. Perfect for recent graduated. Extremely structured. Ok first experience in the professional world. Other employees are usually pretty nice.
Cons
Sink or swim mentality. Employees are a necessity not an asset. Low pay, very little raises. Too much travel with little heads up.
Advice to Senior Management
Focus on employees as an asset not as something disposable and or easily replaceable. You are letting too much knowledge walk out the door that hurst the quality of the services you provide.

