Reynolds and Reynolds Reviews
Updated Jan 31, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 259 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 222 ratings
Chairman & CEO |
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Pros
Reynolds is a great company that offers plenty of benefits to their employees.
- Good starting pay
-Will hire entry level job seekers regardless of education background. They do prefer college educated however.
-Fantastic training program. Will teach you everything you need to know to do your job well.
-Medical benefits are very affordable.
-401k company matching begins on day 1. Reynolds matches 100% of your contribution. up to 6% of your net pay
-On sight fitness center and cafeteria with more food options you could ever need.
- There is plenty of opportunities to exceed expectations by working overtime and taking on extra duties to impress your superiors and earn a raise.
-You have the opportunity to increase your pay multiple times per year if you put in the extra effort.
Cons
- My biggest complait is the lack of mobility I have at my job. Depending on what position you are hired for you may be sitting in a cubicle in front of a computer all day. However there are other jobs at Reynolds that do not ask this of you.
-Another downside is I don't see how the experience working for Reynolds will help you during future job searches if you dont want to stay in the Software/hardware area.
Pros
Benefits
Regular paycheck
Gym on site
401k matching
Interoffice activities
Healthy living program
Regular paycheck
Dining facility on site
Cons
No vacation for a year, and even then it's pro-rated based on how long you've been there. Example: if you're hired in October the next year you'll only have 2 vacation days. If you're hired in February then you'll go a whole year without vacation days but the next year you'll get the full 10.
No holiday pay for working overtime. Because during holiday weeks 40 hours haven't been worked yet you won't even get overtime for taking a call on the holiday much less holiday pay.
They say they want to be innovative and on the cutting edge but are at least 2 years behind their digital marketing competitors.
Those competitors are learning from tech companies and changing their company culture, but ReyRey is stuck in the 80's corporate style of treating people like machines.
They pay just enough more than anyone else in town that you're grateful but not enough that you could leave town or buy a house. Really in College Station they just abuse college students, or people just out of college who are waiting on someone, because they know they can get more cheap labor to replace you in a heartbeat.
So if you want a regular pay check they're not terrible, but there's no future here for anyone. Management is never going to change.
Advice to Senior Management
You need talented and dedicated people to push your company to the forefront of the industry. The way you keep talented people is by investing in them and treating them like people who are valuable not machines that can be replaced.
Pros
You get your own office
Good work/life balance
fellow coworkers are great
Cons
huge turnover rate.
no say in how features are implemented.
depending on supervisor, large amount of micromanagement.
upper management's software knowledge is obsolete and their product design decisions reflect that.
Advice to Senior Management
Don't treat developers as throw-away commodity. The product is subpar and could be done way better if you cared to.
Pros
Good Insurance program, company does interact with lower level employees via monthly parties and a yearly company BBQ and Picnic. Good opportunity to work on high level equipment
Cons
Management does not care about technicians. Will not foster educational growth in your work field. Does not want to give their customers the best service.
Advice to Senior Management
Knowledge is power and the best technicians are the smart technicians. Don't promote a woman just because she is a woman promote her because she earned it.
Pros
People are great and very competent.
Cons
Management is broken and needs fixed.
Advice to Senior Management
If you want to save the company, you need to change the climate drastically.
Pros
A place to start a career.
Cons
Do not plan on Reynolds for a career, there are no plans from management to make this happen.
Pros
Big company that looks good on your resume
Cons
Top management is killing this company. They do not care one bit about the customer. Morale is horrible and people are leaving at the first opportunity. The sales force cannot sell as the customers hate this company now. What a shame. So many careers and lives being tossed aside in the name of quick profits. I hear customers now cannot conduct business with their manufacturers in the name of data security because ADP owns a number of the data collection companies. Good bye Reynolds.
Advice to Senior Management
Love your customers and your employees - without them you are nothing. The hate you have for them is the cause of this downward spiral. When employees see their current employer as evil and someone they would prefer to work and compete against, you are done.
Pros
- Met some nice coworkers.
- Cafeteria onsite (but they threatened me to use it)
Cons
Management is emotionally detached with employees. They smile and act nice and proper, but they seem so superficial. They are ridged in their management style, don't really socialize outside of their circle of friends and rarely come to outside events, even ones sponsored by the company. The walls are all white (can't they hire a decorator?) and they have cubical farms, blah. I just don't see how someone can work in this environment year after year.
I've continually received very favorable reviews for the time I've been here, and had an OK raise, but I cant wait to get out of here once my wife graduates college. The work isn't bad, I could see myself staying in the field, but I just can't tolerate the management style of this company, it is just so impersonal. This place reminds me of The Office TV show sometimes with the awkward management style, but with a less personal supervisor and manager and a sterilized (like a psych ward) office environment.
P.S. The smoking policy is ridiculous. I would like to smoke a cigar from time-to-time.
Pros
Company Car and Gas Card
Flexible Schedule as a Virtual Office Employee
Every Car Dealership is your customer because of item only provided by R&R
Co-Workers Regional Sales Managers are great and deserve much better for their long and dedicated service to R&R!
Cons
The Owner (Bob Brockman AKA Mr. Smithers) is out of touch with it's customers, employees and reality and would consistently send out emails to the entire company slamming President Obama or other non business related topics that he would somehow connect to the relevance of his topic of choice (VERY WEIRD and UNPROFESSIONAL). A recent decision was made to remove Brockman from the head post which has since stopped the weird emails, but you know he is still working the puppet they currently have in place!
Benefits are horrible and very expensive (See comment above out Obama, as the owner warned the employees that if Obama was elected and healthcare reform passed, that he would pass the cost on to them, which he has!)
Customers despise the Owner (Brockman) and will avoid doing business at any cost!
Presidents Club/300 Club (Top Sales Reward Trip) was in San Diego Ca. this past year, when other "real companies" have their trips in places that people ACTUALLY want to go to like Hawaii, Europe, or anywhere that is exotic or a resort type of destination
Non smoking policy in which if nicotine is detected in your random drug test, you can be terminated.(I'm not a smoker, but this doesn't seem right and just another odd thing brought on by the new owner who spun it as a way to improve the health of employees and lower health benefit costs, but the cost of health benefits actually keep going up and getting worse)
Advice to Senior Management
Sell the Forms Division off to someone that wants to make a difference and dump the DMS side of the company since Brockman is just going to drive it into the ground until the day he dies if not sooner! Microsoft would probably pay a pretty good penny to grab the market share and customer base and they would probably actually compete with ADP who is currently KICKING YOUR ASSES!
Pros
over paid
Our quotas are low
company Car
Gas Card
home office
Vacation on the Company Dime!
Cons
Ignorant Managers
Managers bad mouth other managers
tracking spies
Terrible to Customers
Middle Management does nothing
Advice to Senior Management
I recently worked for WHOS CALLING -- You people need to get it together. Our competetors are kicking our butt. Their products work and their managment will work with the clients. I used YOUR car for all my vacations and your gas so I feel like I got back some money for all the stress you people gave me. I have never met such idiots in my life. The sales people at least get crazy money for not bringing in very much revenue - Not sure if WC will be in business soon, but we ripp off the clients so bad -- they are over paying for products so we can use our gas cards, laptops, phone and company cars -- thanks Toyota, Honda, Chevy, Jeep, etc for paying for my vacations.

