Reynolds and Reynolds

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Reynolds and Reynolds Reviews

Updated January 29, 2015
Updated January 29, 2015
552 Reviews
2.8
552 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds and Reynolds Chairman & CEO Bob Brockman
Bob Brockman
420 Ratings

Review Highlights

Pros
  • Several entry-level opportunities with on-the-job training (in 32 reviews)

  • It always surprised me how so many good people ended up working for such terrible leadership (in 22 reviews)


Cons
  • Upper management does not allow for managers to give recommendation letters (in 43 reviews)

  • Not much room for advancement, from what I could tell (in 13 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Very good I learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds and Reynolds

    Pros

    Awesome headquarters, benefits, sports leagues, starbucks, etc

    Cons

    No room for advancement and your a fish in an ocean

    Advice to ManagementAdvice

    pay your employees better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Excellent Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Reynolds and Reynolds full-time (more than a year)

    Pros

    Great Training
    You Sell the Best Products Available
    Fun and Healthy Culture

    Cons

    I really can't think of any

    Advice to ManagementAdvice

    Keep doing what you're doing, especially on building the employees up. Every dealership I go into lets me know how much better Reynolds & Reynolds employees are than any of the other competition.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH

    I have been working at Reynolds and Reynolds full-time (less than a year)

    Pros

    Nice work environment, good people and good benefits.

    Cons

    Nothing Too Negative To Say

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Enjoyable experience with coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Toner Technician in Vandalia, OH
    Former Employee - Toner Technician in Vandalia, OH

    I worked at Reynolds and Reynolds part-time (less than a year)

    Pros

    Great management, great coworkers, flexible hours

    Cons

    Work environment is hostile, random drug screening

    Advice to ManagementAdvice

    Learn the names of your employees

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds and Reynolds

    Pros

    benefits,flexibility,growth,great people to work with

    Cons

    no tobacco, constant drug check

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Naked Lime & IMN: Sexism, Racism, Turnover & More!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Support Specialist in Houston, TX
    Former Employee - Marketing Support Specialist in Houston, TX

    I worked at Reynolds and Reynolds full-time (more than a year)

    Pros

    Steady (albeit low, according to industry standards) paycheck. Onsite dining room that serves good food -- the cookies are excellent.

    Cons

    Sexism: There are no women in positions higher than supervisor at Naked Lime. At the company birthday party, only two women won company-wide awards (from parent company Reynolds and Reynolds), out of 10+ awards that were given.

    Racism: In IMN, there have only been two associates terminated, both of whom have been black women -- two of the three black associates ever employed in that department, actually. No black men have ever been employed in that department. One supervisor even relentlessly bullies the women of color on her team, until they are terminated or forced to quit due to health issues.

    Favoritism: While favoritism is expected in a work environment, it is absolutely glaring and unprofessional at this company. If you are your supervisor’s favorite, you can arrive up to 30 mins late and not get so much as a slap on the wrist. If end up the bane of your supervisor's existence (most of the time through minor mistakes), then your life will be made as miserable as possible. Even worse, the director of NLM also has this tendency. Everyone is micromanaged, and supervisors must be CC’d on every email you send -- to your 60+ clients, no less.

    Environment: There are no windows and bright, curious, recent college grads are turned into sad-eyed cubicle mice that launch emails all day. While commission is presented as an “additional” benefit during the interviewing process, your job security absolutely depends on you meeting certain (pointless) benchmarks each month. The additional income is a pittance for the amount of work it takes to meet those benchmarks, and if you decide to work past your regular hours, you will not get paid overtime. And even if you do well and embrace your status as favorite, you will probably be stuck in middle management for a decade or longer.

    Administration: THERE IS NO HR DEPARTMENT, and while this might not sound terrible at first, it definitely can be -- especially in regards to sexual harassment and being under middle- and upper-management that relies too heavily on favoritism and not enough on logic and good business sense. An associate sexually harassed a former associate for months, sending her love letters and even trying to inappropriately touch her in an after-work function. Yet her supervisor did not like her, and she felt her voice and concerns would go unheard. It is not easy to speak up, and most especially if the environment you navigate for work is hostile and unsafe.

    Fast Facts: Your experience at Naked Lime is solely reliant on your supervisor. In the past 12 months, there has been a turnover rate of approximately 40% for the IMN department. Clients are rapidly canceling because the IMN program is dated and clunky. Upper management wants to start penalizing people for not meeting on particular benchmark by taking money from their already low paychecks. Upper-management is encouraged to leave reviews on here to even out the rating. If you smoke cigarettes, you will be fired, regardless of performance. As account managers, we are trained to treat our clients like walking money signs, not people.

    Advice to ManagementAdvice

    When it was suggested that they put some automotive industry related art on the wall, the manager who takes those suggestions told associates to beat their heads against the wall so that their blood could be used as decoration. This was endorsed by the company by not firing or demoting her. This anecdote alone should provide a good idea of what management is like towards entry-level employees and their "advice."

    Doesn't Recommend
    Negative Outlook
  8.  

    Good perks but too many hands in the cookie jar

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DocuPAD in Dayton, OH
    Former Employee - DocuPAD in Dayton, OH

    I worked at Reynolds and Reynolds full-time (more than a year)

    Pros

    They give you free beer when you play sports. Credit union is on site which is great

    Cons

    Too many people trying to work their way up and not enough spots. Pay is not good for the company's track record.

    Advice to ManagementAdvice

    Too many bosses per department

    Doesn't Recommend
    Negative Outlook
  9.  

    Trains you in anything you need to know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Education Department Representative in Houston, TX
    Former Employee - Software Education Department Representative in Houston, TX

    I worked at Reynolds and Reynolds

    Pros

    Lower level employees are great to work with.

    Cons

    Low pay, not the best benefits, don't look for advancement or high pay here. after a few raises your income will freeze with no room for advancement. Company micromanages and tracks everywhere you go in the building with a computer tracking system.

    Advice to ManagementAdvice

    Higher pay goes a long way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    They need help in Celina, OH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Celina, OH
    Former Employee - Supervisor in Celina, OH

    I worked at Reynolds and Reynolds full-time (more than 10 years)

    Pros

    Even hot heads with anger management problems can be promoted to director. All you have to do is be uneducated, unprofessional and learn to scream at the employees and you'll have it made.

    Cons

    No qualified leadership. You have to learn to play the game or you don't have a chance of being promotted. You're not allowed to have an opinion, just keed your mouth shut and do as you're told. Turn over is rampant and it's that way due to the local management in Celina on the staff level.

    Advice to ManagementAdvice

    Sell the company to someone who wants to clean house and take the plant back to what it once was before the current staff sank their claws into it. The plant in Celina was the main place that everyone wanted to work once upon a time, but not anymore.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Keep looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Toner Texhnician
    Former Employee - Toner Texhnician

    I worked at Reynolds and Reynolds

    Pros

    Flexible schedule if part time.

    Cons

    Awful depressing work environment. They discriminate against smokers. They live keep high turnover for some reason.

    Advice to ManagementAdvice

    Restore the company to the glory days before the buyout

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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