Reynolds and Reynolds Reviews

Updated July 3, 2015
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  1. Helpful (2)

    Good Luck

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds and Reynolds

    Pros

    It's a job better than not working

    Cons

    Little advancement, treated like robots rather than people.

    Advice to Management

    Only as good as the employee you hire.


  2. Helpful (1)

    The military would be better!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Engineer
    Former Employee - Field Service Engineer

    I worked at Reynolds and Reynolds full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The best reason was the Christmas party they use to have.

    Cons

    If you work in the field the only thing you need is KY Jelly, because they will ream you out over the smallest things

    Advice to Management

    Listen to the techs, and tell your supervisors to get off their lazy assessment and do some work.


  3. Application Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds and Reynolds full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Had a lovely time with the people at work. Company does a lot of sporting league that is very fun to play in.

    Cons

    Pay is low and people seem to come and go all the time. Inability to keep good employee aroudn long.


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  5. Helpful (2)

    Good Starting Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Support in College Station, TX
    Former Employee - Office Support in College Station, TX

    I worked at Reynolds and Reynolds

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good salary for entry-level in this economy in location (College Station, TX)
    Many people to get to know and interact with (join sports teams, etc)
    Boss and coworkers are entirely dependent upon department and are hit and miss
    Fabulous benefits (especially for a first job) - not the best but they'll suffice
    401k matching, 6% I believe, nothing to sneeze at. Better than nothing.
    Well-known company, second only to Texas A&M in the town
    A good place for you to get a few years of experience in and learn corporate culture
    Looks good on your resume. Lots of different situations to experience.

    Cons

    Need to start employees at 30K+ to even compete with other companies.
    While the clocking system is helpful, it's more annoying than anything. Wish they'd move to badges everywhere.
    Seriously, make lanyards acceptable, especially for those who don't leave their desk!
    What HR department? There isn't one. Just payroll. Kind of unnerving.
    Corporate frowns on bringing in women to high ranking positions. Another reason why you need to just do a few years and then hit the road.
    Left because I had a better offer elsewhere for more money.

    Advice to Management

    Get rid of some of those good ole boys -- they're swiftly making you unable to compete with other large corporations in today's society. Their ideas are outdated, they refuse to accept change, and they're bringing you down. Focus on appreciating your salespeople and giving them the support they need to promote products across the nation with increasingly stiff competition.


  6. Helpful (1)

    Overall Dissatisfaction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Marketing Specialist in Dayton, OH
    Former Employee - Digital Marketing Specialist in Dayton, OH

    I worked at Reynolds and Reynolds full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some departments care about their employees individually
    Company offers healthy options for food in the cafeteria and a gym to work out in

    Cons

    Reynolds and Reynolds does not care about their employees. They pay you barely anything and charge you like crazy for benefits. Then they also say there is plenty of opportunity to move up in the company, when really, it seems like they want to trap you where you are and never offer improvement.


  7. Naked Lime

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds and Reynolds full-time

    Pros

    401k and benefits
    After work events were fun and there were many
    Training program was extensive
    Classes were offered that would help advance your career in different ways

    Cons

    Pay was below average for recent graduates
    No room for growth in the Naked Lime division
    Management was strict


  8. Nice place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dayton, OH
    Current Employee - Anonymous Employee in Dayton, OH

    I have been working at Reynolds and Reynolds

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of incentives, great food, great gym, treats you like an adult, great atmosphere

    Cons

    Work can be frustrating at times


  9. Great first job out of college

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Engineer in Bowling Green, OH
    Current Employee - Product Engineer in Bowling Green, OH

    I have been working at Reynolds and Reynolds (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great for fresh graduates out of college. Wellness initiative.

    Cons

    Not much room for advancement. Custom shop makes it hard to take skills onto the next job. Low incomes compared to market value.

    Advice to Management

    Pay employees more


  10. support specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Support Specialist in Houston, TX
    Former Employee - Software Support Specialist in Houston, TX

    I worked at Reynolds and Reynolds full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good company and the veterans at R&R are pretty cool if you are on their good side or work closely with them

    Cons

    bias towards people top management does not like.
    boring office environment and long long hours for your first couple years.


  11. Helpful (3)

    Looking back...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Dayton, OH
    Former Employee - Various in Dayton, OH

    I worked at Reynolds and Reynolds

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    - Great products: If you want to provide top-notch products that fill customer needs, this company is hard to beat.

    - Fantastic junior to director level management in some divisions: I have worked with some absolutely phenomenal people outside of my division on cross-functional teams.

    - Great place for recent grads to gain experience: Other employers in their major markets know how tough the ReyRey hiring process is, so experience there is a big plus on a resume.

    Cons

    -There is little to no communication from upper management in regards to business strategy for the company or division.

    -Compensation. There is no way to sugar-coat this: compensation is horrible, and way below market. Before the UCS takeover of ReyRey, compensation was a little below market, but competitive. Afterwards, compensation fell to levels well below market. 2006-2008 saw an extremely high turnover rate with experienced employees replaced by young new hires. If you weren't laid off, salaries remained stagnant until I left the company. Between the buyout and the time I left, my salary did not increase, the bonus program was terminated, and employee out-of-pocket cost for benefits increased dramatically. These three factors, combined with inflation during this time frame, resulted in an effective 28% reduction in spending power for me during this period.

    - Before every Presidential and mid-term election, you can expect a blanket email informing you which candidates share the "company values," or why you should just vote Republican. As a Republican, I found it overbearing and insulting. My Democrat co-workers were livid, and rightly so.

    -There is effectively no HR department. Oh there are people who work in HR, but they work exclusively in hiring, separation, and benefits. They also scan websites for posted resumes of Reynolds employees. (Read the handbook carefully, it is against company policy to look for another job while employed by the company.) The previous excellent HR department was gutted and there is now no method to report any concerns in regards to harassment or ethics concerns outside of the regular management org chart. Though still very rare, retaliation does occasionally happen, and there is no method for remediation.

    -An excessively complicated requisition process: Look, I understand the need to keep costs down, and always thought of spending the company's money like it was my own, but the process involves too many approvals, by too many divisions. Anecdote: A $40 requisition for a business critical piece of software I once entered took three weeks for final approval, requiring the approval of three VPs, two EVPs,plus the involvement of three directors, four managers, three supervisors, and five other associates. My time involved in submitting and responding to questions cost the company over $100 in payroll.

    -Siloing is a major concern. There is little cross-team functionality unless so directed by senior management. The way re-organizations and layoffs happen happen might be a cause. Phone calls from someone you've never heard of on another campus and tour of the department by someone outside of you division frequently mean your business unit is under review for one or the other. As a result, nobody wants to share information.

    -High turnover in lower management at some facilities complicates the excessive turnover rate for entry-level and experienced non-management positions.

    Advice to Management

    -Improve communication from senior leadership. The monthly Pit Stop meeting is not sufficient. EVPs need to engage below the director level more.

    -More transparency from development and programming teams when dealing with stake-holders.

    -A less mysterious change management process.

    -Work to enhance the level of trust within the company. Employees feel like you are expecting them to steal from the company, and a lot of the policies reinforce this. If an employee doesn't feel like leadership trusts them, they will not give their best.



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