Rich Products Reviews

Pros

Understanding management, Great leaders, Interesting workplace

Cons

Communication about promotion/ and/or job offers

Pros

Culture, People, the family that owns the business and their commitment to their customers and employees.

Cons

Sometimes it is hard to get people to work here because they don'trealize what a great place Buffalo is to live. When we do relocate people here...they fall in love!

Advice to Senior Management

Keep ensuring that the Great Leader Drivers are "lived" throughout the company!!!

Pros

Rich is a caring company. Care about their employees and Care about their customers.

Cons

Their food is so good you may gain 10lbs a year working for them!

Advice to Senior Management

The company is growing and people aren't leaving....Nothing else needs to be said

Pros

Excellent pay. Top-notch insurance. Associates always try to go the extra mile.

Cons

Management does not value work/life balance at all. They want all of your time to be spent working at Rich's and will even call you in on your vacation days. The continual pat-on-the-back management is giving themselves, with a lack of knowledge (all have been brought in from elsewhere in the company) has led to poor morale. All of the problems in this facility are due to the ineptness of managers in Quality, Planning, and Maintenance.

Advice to Senior Management

Spend time out on the floor with associates instead of spending money on off-site meetings and self-congratulatory events. Associates enjoy their job, but most are waiting out the incompetent managers in the front. Also, spend some money for replacement parts instead of wearing everything down until you lose money because it is completely broken.

Pros

great pay benifits management has treated me so well and has shown me so much respect.

Cons

the union, rumors, people not working together instead of working together tryin to help the plant succeed and help make things better. another thing is the union stuarts are soposed to keep what ever happens between u and the company to their selfs but that isnt the case u cant much more than get back out on the floor until the stuart is already telling everything that happened between u and the company... when that is soposed to be confidential.. pluse u have union stuarts stabbing each other in the back..

Advice to Senior Management

be strong and keep ur heads up...

Pros

good benefits good pay some nice teamleaders new manager dont know yet how to read him wait and see whats up

Cons

long hours verry hard work nothing working good ( maschinerie ) some people too lazy und bossy und no klue what to do

Advice to Senior Management

need to pay more attention to good employees und let the lazy ones go or reprimand then for never doing their job

Pros

just a great place to work and grow

Cons

old building poor middle management

Advice to Senior Management

Need to go back to some of the basics pouring money on problems does
not fix it with out good middle management too many little guys worried about how their office looks and not how the plant is running did not help any of us "if you do what you did you get what you got"

Pros

The on-site daycare is wonderful, I highly recommend it.
Great bonus program, but not necessarily based on your own performance, but very generous most years.
The hertiage and history of the company is celebrated annually, very well done.
The Rich Family is very nice. Bob and Mindy Rich are very nice people.
Very good parental leave benefits.
A new, colorful, clean and inviting office/work environment
Newly remodeled office area
Most of the people are very nice
Fair pay and compensation for the Buffalo, NY area
Very good at allowing associates to be engaged in community service during work time, i.e. Meals on Wheels, etc.

Cons

Very political inside the company
 Quality of products is not always job #1
Managers are not open to change.
Many capital projects are not executed well, often the finances are done too late into the project
Managers are out of touch with employees
Not many managers are supportive of spending money on training employees, but they will spend tons on sending people to a fancy resort for an off-site meeting.
Best practices from employees who come from other companies are not alway followed or welcomed when suggested.
Many employees have only worked at Rich's and are not open to new ideas brought in from other companie.
They are cheap in some areas but they spend and waste money in other areas of the company.
Quality is not always number #1
Hard working people are not promoted as much as those who are loyal to the company or their managers.
Knowlege and experience are not as important as those who have a PhD, status, or make their boss look good.
A lot of good people have left the company because of poor management.
Located in a very bad neighborhood in the City of Buffalo
A lot of good people have left because they were tired of management in some departments,
promotions are had to come by in some departments due to poltics.

Advice to Senior Management

If you want to be best in class, then train, promote, and invest in your employees like other food companies do.

Pros

work/life balance
family owned company
autonomy
respect of inidviduality

Cons

career opportunities are limited
pay is below average
senior leadership is far removed from day to day tasks and is not in tune with all associates

Advice to Senior Management

Face to face time with associates

Pros

It is a global company with a good heritage. They have good R&D, a daycare center on site, and a nice working environment. They consider themselves customer-focused and will go out of their way to make a customer feel at home. They pay well, and have a good bonus program. They allow employees to go part-time if they wish to.

Cons

Top layers of management are highly dysfunctional, and there is a lot of in-fighting that causes problems for employees. Employee surveys indicate a very high level of frustration and dissatisfaction, yet management refuses to believe it or do anything about it. Employess are rewarded for being "heros", not by performing at a consistant high level. This drives poor quality control and productivity. Top management likes to bring consultants in for every problem, not trusting his internal staff. Job advancement is extremely difficult to obtain in some areas. The company claims they are family oriented, but practices do not allow good work-life balance. Company loyalty is prized above performance - good performers are often fired because of this, which means the quality the staff suffers.

Advice to Senior Management

Embrace diversity and the ideas of those under you. Listen to those you bring in to correct problems. Reward the right behavior - look for the strong performers.