Richfield Hospitality Reviews

Updated February 2, 2015
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2.7
16 Reviews
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Recommend to a friend
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Will Loughran
6 Ratings

Employee Reviews

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  1. 1 person found this helpful

    Engaged senior management. Bright, creative co-workers. Respectful work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Richfield Hospitality full-time (more than a year)

    Pros

    I have been working at Richfield Hospitality full-time for more than a year.

    Richfield Hospitality (RH) is a great place to work. The cast change at the senior leadership level has brought with a breath of fresh air. While change at the C-level of any organization can be unnerving, in our case, it has been reassuring and exciting.

    The CEO wants to hear from his employees and understand our needs and the tools that we need to be successful and, as a result, to continue to grow the business and positive reputation of RH. At the end of the day, the company continues to hire and support smarter-working professionals who care about each other, their clients and vendors and who take pride in doing exemplary work. It is a pleasure to be recognized and rewarded for good work.

    Cons

    Wish there even more bright and capable mid- and upper-level managers to share the often heavy load

    Recommends
    Positive Outlook
    Approves of CEO

    Richfield Hospitality Response

    Jan 2, 2015Senior Director of Talent

    Thank you for taking the time to share your thoughts and submit this review. Happy New Year! We know it is going to be a great one for us!

  2. Trying to raise a bad Glassdoor rating?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Manager in Rochester, MN
    Current Employee - Former Manager in Rochester, MN

    I have been working at Richfield Hospitality full-time (more than 10 years)

    Pros

    They offer medical, dental, and eye care benefits
    If you really need to work Richfield does issue biweekly checks.

    Cons

    I see a pattern of 6 favorable reviews since August 20th 2014. With the help of these 6 most current 4 to 5 star reviews Richfield's overall score has been boosted to a whopping 2.8 on Glassdoor's rating system. Keep in mind that these most current favorable reviews amount to over 33 % of the total review score. Without these most recent favorable reviews Richfield would not fare as well as the current 2.8 rating. I'm very suspicious of the latest reviews. I believe they were made in an effort to make this company look better than it really is. I sure wasn't impressed with Richfield Hospitality.

    Advice to ManagementAdvice

    Your a management company. You need to realize that it's your employees that make the difference. Treat them well or get used to more unfavorable reviews. I mean honest reviews and not the ones used to pad the overall satisfaction score on Glassdoor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Richfield Hospitality full-time (more than a year)

    Pros

    Over the past year there has been a definite shift in leadership and culture. Team members are empowered to be successful and recognized and rewarded for doing great work.

    Cons

    Growing pains but on right track for growth

    Recommends
    Approves of CEO

    Richfield Hospitality Response

    Nov 12, 2014Senior Director of Talent

    Thank you for taking the time to share your thoughts!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    Great People, Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenwood Village, CO
    Current Employee - Anonymous Employee in Greenwood Village, CO

    I have been working at Richfield Hospitality full-time (less than a year)

    Pros

    Senior leadership team listens to their teams, and values their contributions. Working hard to make Richfield a great place to work but communicating, work-life balance and a strong office culture. Highly recommend Richfield!

    Cons

    We need to get some more hospitality management contracts. Unfortunately, we've lost some key contracts when the former management team left and we need to attract new hotel owners to engage Richfield.

    Advice to ManagementAdvice

    Keep leading by strong example, listen to your associates and continue to make Richfield an employer of choice!

    Recommends
    Positive Outlook
    Approves of CEO

    Richfield Hospitality Response

    Nov 12, 2014Senior Director of Talent

    Great review, thank you!

  6. 2 people found this helpful

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Richfield Hospitality full-time (more than 8 years)

    Pros

    The company has recently gone through some leadership changes and the results have been positive. I have worked here multiple years and I have had opportunity and support in growing my career with in the company and feel that there is still future opportunity as the company is focused on growing. Current leadership is very supportive and experienced. The work environment is positive and I enjoy spending time with my coworkers. The company hired a new president who is a very good leader. He has extensive knowledge of the industry, but besides being qualified for the job he is very approachable and supportive. He is involved in all of the day to day activities of the company and working hard right along side his employees, and he promotes this type of work ethic among the rest of the leadership team. The company also offers good benefits and competitive compensation and encourages a healthy work life balance.

    Cons

    Every job has it's ups and downs, but looking at the big picture, I really enjoy my job. I don't have anything to complain about.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful

    Turning a corner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Richfield Hospitality full-time (more than a year)

    Pros

    The new corporate management team has really made strides in changing the culture, and is working toward finding talented employees who share their vision. Over the past 10 months I have seen a major change in office environment, where people actually want to come into work!

    Cons

    The company needs to add new hotels into their portfolio. Work/Life balance is always a challenge with lots of travel.

    Advice to ManagementAdvice

    Continue to communicate the goals and growth of the company to all employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    Headed in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Richfield Hospitality (more than 3 years)

    Pros

    Company went through some leadership changes but is headed in the right direction. Good benefits and I like the people I work with. New leadership team cares.

    Cons

    Company wants and needs to grow having lost some properties.

    Advice to ManagementAdvice

    Consistent communication across company would help and adding some benefits like flexible spending would be great.

    Recommends
    Positive Outlook
    Approves of CEO
  9. If you are looking for a job keep moving unless you are desperate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Services Agent in Rochester, MN
    Former Employee - Guest Services Agent in Rochester, MN

    I worked at Richfield Hospitality full-time (more than a year)

    Pros

    There are a few people that have been "inherited" over the years as management companies come and go that are true diamonds. Stick to some of those people that have been there for 10+ years they will get you through all of the other muck.

    Cons

    I worked under their umbrella for a full year at a few of their properties. I saw a lot of company. Read the other reviews here they are so enlightening--really. If you are thinking about working for this company just don't unless you have no other options. I worked there for a year--no raise, no promotion--the work culture is terrible. When I left I had to threaten going to labor board to get my vacation time paid out. If you need anything done with HR you have to hold them to the fire. They are rude, play favorites, and handy-down from company to company. These people don't care and will spend $100 to save a dime. Welcome to Wonderland where nothing really makes any sense.

    Advice to ManagementAdvice

    WAKE-UP! Hellooooooo? Is anyone home? Your employees hate you. Figure out what you did wrong, what you are doing wrong, and save what you have left.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Lack of Leadership and Business Sense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Richfield Hospitality full-time (more than a year)

    Pros

    At a loss for words

    Cons

    I agree completely with the previous review which they ruined the hotel by offering rates well below the property standards and/or competitive set. Zero strategy, zero organization, zero accountability, zero follow through, zero knowledge of the market they were selling in, zero support to staff, zero culture and zero care or concern for employee growth and career advancement. Use the technique of threatening job loss in effort to get the staff to perform and consistently performed unethical business practices.

    Advice to ManagementAdvice

    Get off your high horse and realize your front line staff will be the success to your organization.

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful

    The Worst Company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN

    I have been working at Richfield Hospitality full-time

    Pros

    There are Absolutely No Pros

    Cons

    I have worked for Richfield Hospitality for 2 years. They have ruined the hotel I work for. They have a flawed business plan. They fill the hotel with guests who book through 3rd party sites and with distressed passengers from airlines. These guests pay rock bottom rates. This requires the reduction of staffing. You can't run a full service 500+ room hotel on 1/3 the staff needed to deliver goods and services. As a result, guest service scores plummet, employee morale is at an all time low.

    Advice to ManagementAdvice

    Get out of your offices, roll up your sleeves and find out what it's like for your front-line employees instead of blaming them for your mis-management.

    Doesn't Recommend
    Disapproves of CEO

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