Richmond American Homes

www.richmondamerican.com
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Richmond American Homes Reviews

Updated January 8, 2015
Updated January 8, 2015
43 Reviews
2.5
43 Reviews
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Recommend to a friend
Approve of CEO
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Larry A. Mizel
25 Ratings

Employee Reviews

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  1.  

    The company had some internal issues, but my boss and department were wonderful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Coordinator
    Former Employee - Merchandise Coordinator

    I worked at Richmond American Homes full-time (more than 5 years)

    Pros

    fast paced
    new designs
    field experience
    design center access
    on the job training

    Cons

    department was disconnected from the rest of company
    Low budgets, high expectations
    sometimes far drives to installs
    poor communication from field at times

  2. 1 person found this helpful  

    Sales or popularity contest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Home Sales Counselor in Denver, CO
    Current Employee - New Home Sales Counselor in Denver, CO

    I have been working at Richmond American Homes full-time

    Pros

    Stable company with lots of growth and earning potential both realized and future.

    Cons

    VP of sales is a narcissistic, popularity hound who makes decisions based on how she feels rather than whats good for customer and the company. She plays favorites and jumps to conclusions and biases based on partial information or hearsay.

    Advice to ManagementAdvice

    Replace VP of sales.

    Doesn't Recommend
    Positive Outlook
  3.  

    A great company I am proud to represent...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Richmond American Homes full-time (less than a year)

    Pros

    New Home Sales Associate, came in as a trainee and have been very impressed with the team, leadership from my Sales Director (Bridget Linderman) and entire group in the corporate office. From the Division President to the closing coordinator, they all encourage and push the Sales team to be the best we can. I am very happy for the company and the product I sell! Run, don't walk to the interview!

    Cons

    None-this company is conservative in terms of building "smart"...a strong company and strong values.

    Advice to ManagementAdvice

    Very excited they are offering a new program for recruits...Richmond is paying for real estate school and other associated costs in getting your license while working for the company! On the job training...if you will.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Do not treat their employees well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Home Sales Associate in Phoenix, AZ
    Former Employee - New Home Sales Associate in Phoenix, AZ

    I worked at Richmond American Homes full-time (less than a year)

    Pros

    They build a quality home and provide sales training.

    Cons

    Other companies have bonuses for meeting your monthly or quarterly goals, but this one does not. If you work in the main office, even if you get an A+ on your yearly evaluation there is no pay raise for your efforts. All they care about is profits and their investors, not the employee. Sales associates are in and out of there so fast, most don't make it to a year. The sales associate that's been there the longest has less than 2 years. It is very difficult to get into the Presidents Club. No one in PHX made the list last year. They paid too much for their land and therefore pricing is much higher than the competition making it difficult to compete.

    Advice to ManagementAdvice

    Management will never change, so advice is useless.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Great Local People, Terrible Corporate Involvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Construction Manager
    Former Employee - Construction Manager

    I worked at Richmond American Homes full-time (more than 5 years)

    Pros

    Existing and dynamic work, great local management, shared vision

    Cons

    Corporate laid off the best and brightest and brought in their own people from Denver
    Once the real brains left, the division quickly declined. Little to no career advancement. The entire focus was on the numbers with no thought on employee development.

    Advice to ManagementAdvice

    Hire and retain local talent who know the market. Be willing to adapt to the local culture. Stop looking at the home building process as building widgets and turning numbers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good pay, but high stress and poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Salt Lake City, UT
    Current Employee - Sales in Salt Lake City, UT

    I have been working at Richmond American Homes full-time (more than a year)

    Pros

    If you can sell, you'll do well. It's a good place to get your start and grow in certain areas.

    Cons

    There is a consistent attitude among management and corporate that buyers should feel privileged to buy their homes, instead of the other way around. Management is very inflexible with buyers and you will lose sales because of it. Expect poor all around decisions from management and incompetence. They'll constantly deny budging a few hundred dollars on a deal, only to let the buyer walk away and have the specs sit for 6 more months. The construction side is terrible, and sales people get the brunt of it. Policies often change and aren't communicated to sales which results in buyers being constantly being misinformed. There were many times I felt dishonest with buyers because of this. They care very little about buyer satisfaction. If keeping buyers happy is important to you, you'll have a difficult time doing so, and there's nothing you can do about it. Their mandatory training programs and meetings are the absolute biggest waste of time and will drive you insane. You'll often feel like your job is to have sales strategies (which don't work btw) down your throat instead of actually selling.

    Advice to ManagementAdvice

    Buyers are not fortunate to buy a home from you, YOU are the fortunate ones. Give a damn that buyers are happy before and after closing and be willing to budge a little. Weed out poor management and give negotiating power to sales. Get rid of unnecessary possition and programs (i.e. Forrest Training and HBRC). SERIOUSLY look into your construction performance and actually take action where you see problems. Again, dump the Forrest training program. It is absolutely useless and brings down the morale of everyone.

    Recommends
    No opinion of CEO
  8.  

    Ok company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Purchasing Manager in Denver, CO
    Former Employee - Purchasing Manager in Denver, CO

    I worked at Richmond American Homes full-time (more than 3 years)

    Pros

    Good pay, internal advancement, good people in some departments

    Cons

    Goofy Management. Not really employee friendly. Sometimes screw vendors on payments.

    Advice to ManagementAdvice

    Do everything you can to keep the best people you have.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Richmond American Homes has no integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Home Sales Associate
    Current Employee - New Home Sales Associate

    I have been working at Richmond American Homes full-time

    Pros

    The only positive is the sales team are great and supportive of each other.

    Cons

    No follow through on anything. They make it nearly impossible to sell homes. Their attitude is that buyers should feel fortunate that they are being allowed to purchase a RA home. Totally arrogant. Now upon reading reviews from homebuyers I am not in the least surprised by how unhappy so many homebuyers are.
    Steer Clear!

    Doesn't Recommend
    Disapproves of CEO
  10. 2 people found this helpful  

    Constant procedure changes. Management was bi polar.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Home Sales Associate in North Puyallup, WA
    Former Employee - New Home Sales Associate in North Puyallup, WA

    I worked at Richmond American Homes full-time (more than a year)

    Pros

    Good salary and other sales agents were a positive attribute to this company.

    Cons

    No real days off. Management would act different depending on the day. All CAPS in emails sent to us.

    Advice to ManagementAdvice

    Hire another manager (which they did in May of 2013!!) Treat your sales agents better. They are the reason the homes sell.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    I made the best out of it, but there were definitely some hurdles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Helpdesk Tech in Denver, CO
    Former Employee - Lead Helpdesk Tech in Denver, CO

    I worked at Richmond American Homes full-time (more than a year)

    Pros

    Pay was commensurate with the market. It's in the DTC. Kept some friends from there. Diverse workforce.

    Cons

    My immediate manager supported his team, but he didn't get any up his chain. High medical deductible. They often have layoffs. I saw the writings on the wall and left. There were kind people, but there was drama too.

    Advice to ManagementAdvice

    The owners are very self-interested. They couldn't care less about others, other than their shareholders. If you want a thriving business, invest in people. The outcomes will astound you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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